Customer Service Representative
vor 1 Tag
Our client is seeking a dedicated Customer Service Representative to join their dynamic team. With a strong global presence in the pharmaceutical industry, the company focuses on providing high-quality raw materials and performance ingredients. They operate in a hybrid manufacturing and global sourcing model, offering flexibility, reliability, and superior customer service. The company’s values center around quality, innovation, and customer satisfaction, making it an ideal workplace for individuals looking to contribute to a growing, fast-paced business environment.
Tasks- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Respond promptly to customer inquiries and resolve complaints through various communication channels.
- Process sales and purchase orders, modifications, shipments, and warehouse instructions.
- Coordinate product imports and manage customer feedback.
- Issue Sales Order Confirmations and delivery notes, ensuring accuracy in all communications.
- Track and follow up on shipments, ensuring timely deliveries and maintaining records of all customer interactions.
- Work closely with internal teams, including procurement and demand planning, to ensure smooth order processing.
- Ensure compliance with customer specifications and quality standards in collaboration with the quality unit.
- Report on the efficiency of the customer service process and suggest areas for improvement.
- High school diploma or equivalent.
- Over 5 years of experience in customer service or a related role.
- Strong proficiency in MS Office, especially Excel, and customer service software (e.g., SAP, SAGE, SQL, TMS tools).
- Excellent interpersonal and communication skills, both verbal and written.
- Proficiency in English; additional language skills are a plus.
- Ability to stay calm and composed when handling challenging customer situations.
- Experience in supply chain, logistics, or pharmaceutical industries is a plus.
- Remote working options.
- Opportunities for professional growth and development.
- Access to a global network of experts in the pharmaceutical industry.
- Collaborative and supportive team environment.
If you are looking for an exciting opportunity to work with a global leader in the pharmaceutical industry and are passionate about delivering exceptional customer service, apply NOW This is your chance to join a company committed to innovation and customer satisfaction. Don’t miss out on the opportunity to be part of a growing, impactful team.
Terms & Conditions
- Notice: This position is being sourced in collaboration with Next in Careers as a Staffing & Recruiting Agency. While this role is not within our organization, we are facilitating the recruitment process to connect qualified candidates with the hiring company.
- Disclaimer: While diligent efforts have been made to ensure the accuracy and thoroughness of this job description, the possibility of typographical errors or inaccuracies cannot be completely ruled out. We hereby expressly disclaim any liability associated with such errors or inaccuracies.
- No Employment Guarantee: This agreement does not guarantee an interview or employment with the client. Next in Careers is not responsible for decisions made by the client, including the closure of the position without notice, even before an application is submitted.
-
German Customer Service Representative
vor 2 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Betway Group VollzeitWe are seeking a highly skilled and motivated German Customer Service Representative to join our team at the Betway Group. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and has a strong understanding of German language and culture.As a German Customer Service Representative, you will be...
-
Customer Service Representative
vor 1 Tag
Düsseldorf, Deutschland Next in Careers VollzeitOur client is seeking a dedicated Customer Service Representative to join their dynamic team. With a strong global presence in the pharmaceutical industry, the company focuses on providing high-quality raw materials and performance ingredients. They operate in a hybrid manufacturing and global sourcing model, offering flexibility, reliability, and superior...
-
Customer Care Representative
vor 3 Monaten
Düsseldorf, Deutschland Boston Scientific Corporation Vollzeit**Work mode**:Hybrid**Onsite Location(s)**:Dusseldorf, NW, DE**#Boston Scientific** - Seit über 40 Jahren arbeitet Boston Scientific als weltweit führendes Medizintechnikunternehmen an dem Ziel, das Leben von Patienten zu verbessern. Täglich stellen wir uns den wichtigsten Herausforderungen der Gesundheitsbranche mit innovativen Produkten, einer Kultur...
-
Customer Service Representative
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland DTC SB GmbH VollzeitSerán Bendecidos is a dynamic clothing brand that combines culture and house music. We are looking for a customer-focused individual to join our part-time Customer Support team, working remotely from home.ResponsibilitiesProvide exceptional customer service by addressing inquiries and resolving issues promptly.Help customers with product selection,...
-
Customer Care Representative
vor 1 Woche
Düsseldorf, Deutschland Boston Scientific Corporation Vollzeit**Work mode**:Hybrid**Onsite Location(s)**:Dusseldorf, NW, DE**#Boston Scientific** Seit 40 Jahren arbeitet Boston Scientific als weltweit führendes Medizintechnikunternehmen an dem Ziel, das Leben von Patienten zu verbessern. Täglich stellen wir uns den wichtigsten Herausforderungen der Gesundheitsbranche mit innovativen Produkten, einer Kultur der...
-
Customer Care Representative
Vor 2 Tagen
Düsseldorf, Deutschland Boston Scientific Corporation Vollzeit**Work mode**:Hybrid **Onsite Location(s)**:Dusseldorf, NW, DE **Boston Scientific** - Seit über 40 Jahren arbeitet Boston Scientific als weltweit führendes Medizintechnikunternehmen an dem Ziel, das Leben von Patienten zu verbessern. Täglich stellen wir uns den wichtigsten Herausforderungen der Gesundheitsbranche mit innovativen Produkten, einer Kultur...
-
Customer Care Representative
vor 4 Monaten
Düsseldorf, Deutschland Boston Scientific Corporation Vollzeit**Work mode**:Hybrid**Onsite Location(s)**:Dusseldorf, DE- #Boston Scientific- Seit über 40 Jahren arbeitet Boston Scientific als weltweit führendes Medizintechnikunternehmen an dem Ziel, das Leben von Patienten zu verbessern. Täglich stellen wir uns den wichtigsten Herausforderungen der Gesundheitsbranche mit innovativen Produkten, einer Kultur der...
-
Customer Care Representative
vor 3 Monaten
Düsseldorf, Deutschland Boston Scientific Corporation Vollzeit**Work mode**:Hybrid**Onsite Location(s)**:Dusseldorf, DE**#Boston Scientific** - Seit über 40 Jahren arbeitet Boston Scientific als weltweit führendes Medizintechnikunternehmen an dem Ziel, das Leben von Patienten zu verbessern. Täglich stellen wir uns den wichtigsten Herausforderungen der Gesundheitsbranche mit innovativen Produkten, einer Kultur der...
-
Customer Care Representative
vor 3 Monaten
Düsseldorf, Deutschland Boston Scientific Corporation Vollzeit**Job Description**: **Posted Date**: - Sep 04, 2024**Workmode**: - Hybrid**#Boston Scientific** Seit über 40 Jahren arbeitet Boston Scientific als weltweit führendes Medizintechnikunternehmen an dem Ziel, das Leben von Patienten zu verbessern. Täglich stellen wir uns den wichtigsten Herausforderungen der Gesundheitsbranche mit innovativen Produkten,...
-
Customer Service Representative
vor 3 Wochen
40549 Düsseldorf, Deutschland Hach VollzeitSind Sie interessiert an einer Tätigkeit in einem internationalen und vielseitigen Unternehmen? Sie möchten für ein Unternehmen arbeiten, das sich der Nachhaltigkeit verschrieben hat? Sie suchen ein freundliches und unterstützendes Team? **Wenn ja, lesen Sie weiter!** Bei Hach sichern wir die Wasserqualität für Menschen auf der ganzen Welt. Der...
-
Customer Service Agent
vor 4 Monaten
Düsseldorf, Deutschland A COSMETIQUE VollzeitYour Tasks The Customer Service Representative manages customer queries, sales orders, complaints, and processes product and/or manufacturing orders. You will be asked to process sales and purchase orders, modifications, shipments, warehouse instructions, product imports, and escalate complaints across a number of communication channels. Sales Related...
-
Medical Sales Representative
vor 2 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Boston Scientific VollzeitBoston Scientific is at the forefront of the MedTech industry, driving innovation to address unmet needs in healthcare. As a Medical Sales Representative, you will be part of our Capital Equipment & Services Business Team.Your main goal will be to strengthen customer relationships and achieve profitable revenue growth in service offerings for the installed...
-
Sales Representative | Düsseldorf Metro Area
vor 2 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland ANSON`S VollzeitCompany OverviewRSD Retail Service GmbH & Co. KG is a dynamic retail company that combines tradition and innovation to provide an exceptional shopping experience. Our presence in the Schadow-Arkaden, Düsseldorf, offers customers a wide range of fashion products and services.Sales RoleWe are seeking a skilled Sales Representative to join our team at RSD...
-
Customer Service Representative
vor 2 Monaten
Düsseldorf, Deutschland MKIT Giantsage Vollzeit**Key Responsibilities**: - Timely feedback on customer queries, conduct statistical analysis, and collaborate with relevant departments to drive product optimization and upgrades. - Regularly review work processes, continuously improve work methodologies and skills to provide more professional services, enhancing the user experience. - Undertake additional...
-
Düsseldorf, Nordrhein-Westfalen, Deutschland All the Top Bananas VollzeitWillkommen bei Impuls Personal! Wir bieten Ihnen eine abwechslungsreiche und gut vergütete Position als Vertriebler im Customer Service. Als bundesweiter Personaldienstleister stehen wir für Sie vor Ort und decken ein breites Portfolio an Personaldienstleistungen ab.Beschäftigungsbereich: Customer ServiceWenn Sie sich auf Ihre Kunden konzentrieren...
-
Customer Care Rep
vor 3 Wochen
Düsseldorf, Deutschland Boston Scientific Corporation Vollzeit**Work mode**:Hybrid**Onsite Location(s)**:Dusseldorf, NW, DE**Boston Scientific** - Seit über 40 Jahren arbeitet Boston Scientific als weltweit führendes Medizintechnikunternehmen an dem Ziel, das Leben von Patienten zu verbessern. Täglich stellen wir uns den wichtigsten Herausforderungen der Gesundheitsbranche mit innovativen Produkten, einer Kultur der...
-
Düsseldorf, Deutschland Cross Border Talents VollzeitWe are seeking a motivated and customer-oriented individual to join our team as a Customer Advisor Representative in Lisbon, Portugal. The relocation package includes flight reimbursment, airport pick-up, option to have accommodation included and a paid flight to your home destination once a year. We are looking for any of the following languages at C1/C2...
-
Düsseldorf, Nordrhein-Westfalen, Deutschland Japan Management VollzeitJob SummaryWe are seeking an experienced International Business Development Representative to join our team at Japan Management. The ideal candidate will have excellent communication skills, a strong understanding of the Japanese market, and experience in sales and business development.About the RoleThis is a fantastic opportunity for a motivated and...
-
Customer Service Specialist
vor 3 Monaten
Düsseldorf, Deutschland Metso Outotec VollzeitWir suchen ab sofort einen Customer Service Specialist (M/F/d) zur Verstärkung des Customer Service Team am Standort Düsseldorf. **Wir bieten**: Gelebte Work-Live-Balance z.B. durch flexible Arbeitszeiten, Homeoffice Option (min. 2 Tage wöchentlich) Intensive und individuelle Einarbeitung und angemessene Weiterbildung Zahlreiche Teambuilding...
-
Customer Service mit Übernahmeoption
vor 1 Woche
Düsseldorf, Deutschland All the Top Bananas VollzeitImpuls Personal steht für abwechslungsreiche, gut vergütete und sozial abgesichertePersonaldienstleistungen im kaufmännischen Bereich . Als bundesweiter Personaldienstleister sind wir für Dich vor Ort und decken ein breites Portfolio an Personaldienstleistungen ab: Arbeitnehmerüberlassung, Personalvermittlung und Direktansprache. Wir stehen für...
