Customer Service Representative

vor 1 Woche


Düsseldorf, Nordrhein-Westfalen, Deutschland DTC SB GmbH Vollzeit

Serán Bendecidos is a dynamic clothing brand that combines culture and house music. We are looking for a customer-focused individual to join our part-time Customer Support team, working remotely from home.

Responsibilities
  • Provide exceptional customer service by addressing inquiries and resolving issues promptly.
  • Help customers with product selection, availability, and sizing.
  • Collect and share customer feedback to improve our services.
  • Assist customers with orders, deliveries, and returns.
Requirements
  • Experience in customer service or e-commerce is a plus.
  • Strong communication and problem-solving skills.
  • Ability to work independently and reliably.
  • Fluency in English and German is required.
  • A passion for fashion and streetwear is a plus.
Benefits
  • Flexible working hours.
  • Remote work opportunity.
  • Insights into the fashion industry and a dynamic work environment.
  • Flat hierarchies and open communication.
  • Employee discounts on our collections.


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