café & bar staff - full time

vor 1 Woche

Hamburg, Hamburg, Deutschland The Baby Goat Vollzeit

Join our dynamic team at The Baby Goat's newest Cafe/Bar in Hamburg We are currently seeking enthusiastic and dedicated individuals to join us as full-time staff members in our cafe and bar team. If you have a passion for providing exceptional customer service in a vibrant and welcoming environment, we want to hear from you. As part of our team, you'll have the opportunity to showcase your skills, grow professionally, and be a part of creating great experiences for our guests. Apply now to become a valued member of The Baby Goat family

Tasks

Core Roles and Responsibilities:

Customer Service: Provide exceptional customer service to all patrons, ensuring a welcoming and enjoyable experience.

  • Food and Beverage Preparation: Prepare and serve a variety of coffee, beer, cocktails, and other beverages according to established recipes and standards.
  • Maintaining Cleanliness: Maintain cleanliness and organisation of the cafe, bar, and dining areas, including regular cleaning of equipment and surfaces.
  • Payment Handling - Processing payments from customers using the provided payment methods - cash and digital. Management of the cash draws.
  • Menu Knowledge: Have a thorough understanding of the menu offerings, including ingredients, allergens, and preparation methods, to assist customers with their selections.
  • Upselling: Proactively suggest additional items and upsell menu items to increase sales and enhance the customer experience.
  • Compliance: Adhere to all health and safety regulations, food handling guidelines, and alcohol service laws to ensure a safe and legal environment for patrons and staff.
  • Team Collaboration: Work collaboratively with other staff members to maintain a cohesive and efficient work environment.
Requirements

Required Skills and Abilities:

Excellent communication and interpersonal skills.

  • You must be currently living in Germany to apply for this position. No working permits are availabe for this position.
  • Strong multitasking abilities, with the capacity to handle multiple orders simultaneously.
  • Attention to detail and ability to maintain high standards of cleanliness and hygiene.
  • Ability to work efficiently in a fast-paced environment while maintaining a positive attitude.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.
  • Knowledge of coffee brewing techniques, beer varieties, and cocktail mixing is preferred but not required (training will be provided).

Qualifications and Key Features of the Role:

Previous experience in a similar role within the hospitality industry is desirable but not essential.

  • 1 year experience in a similar position
  • Experience in either bar service/cocktails or cafe/barista service
  • Food handling experience
  • Must be of legal age to serve alcohol in the respective jurisdiction.
  • A passion for providing excellent customer service and creating memorable experiences for guests.
  • Ability to work effectively both independently and as part of a team.
  • Positive attitude and willingness to learn and grow within the role and the organisation.
Benefits

What can we offer you?

A permanent employment contract.

  • A fun and sociable working environment.
  • A contribution to your monthly Travel costs.
  • Good tips and a monthly beer allowance.
  • An insight to Craft Beer.

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