Aktuelle Jobs im Zusammenhang mit Customer Care Agent - Berlin - MILES Mobility
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Berlin, Deutschland Workstation Customer Care VollzeitOur client s Customer Service is a multichannel and multi-brand organization with a focus on the customer dialogue throughout the customer journey. It’s all about the customer, right! The job as CUSTOMER SERVICE AGENT (M/F/d) comes with a lot of your own responsibilities and lots of fun. Your main task will be to offer the best customer service which...
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Customer Care Agent
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Customer Care Agent
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Berlin, Deutschland runtime Vollzeit13.2 € - 14 € pro Stunde - Du suchst ein Sprungbrett für Deine Karriere als Customer Care Agent ?- Dann haben wir den richtigen Job für Dich! Denn wir suchen genau Dich als Customer Care Agent (m/w/d) für den Marktführer im Customer Management in Berlin - ab sofort und im Rahmen einer Vollzeitbeschäftigung.Wir bieten Dir - Unbefristeter...
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Customer Care Agent
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Booking Agent Student Accommodation
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Booking Agent Student Accommodation
vor 5 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur client is a housing agency, which primarily takes care of finding domestic and foreign students an accomodation with families during their stay. To ensure students are satisfied and recommend the company, there is a strict selection process for accommodations. Upfront students will receive questionnaires in order to being able to express their wishes...
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Booking Agent Student Accommodation
vor 5 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur client is a housing agency, which primarily takes care of finding domestic and foreign students an accomodation with families during their stay. To ensure students are satisfied and recommend the company, there is a strict selection process for accommodations. Upfront students will receive questionnaires in order to being able to express their wishes...
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Customer Care Electronic Devices
vor 5 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur client provides customer support for high end electronic devices, such as smartphones, laptops, TVs and hi-fi systems. The Contact Center Agent position serves as a first point of contact for customers and store employees requiring assistance with complaint resolution, product information and availability, stock and special order sales processing,...
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Customer Care Electronic Devices
vor 5 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur client provides customer support for high end electronic devices, such as smartphones, laptops, TVs and hi-fi systems. The Contact Center Agent position serves as a first point of contact for customers and store employees requiring assistance with complaint resolution, product information and availability, stock and special order sales processing,...
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E-Mail Agent
vor 4 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitIm Auftrag unseres Kunden, einem renommierten Kaffeehersteller, suchen wir mehrere E-Mail Agenten (m/w/d) für die schriftliche Kundenbetreuung in Voll- & Teilzeit.Ihr Aufgabenbereich:Sie beantworten kompetent die Kundenanfragen per E-Mail im Bereich Kaffeegenuss / Kaffeemaschine. Sie geben Auskunft zum Bestellstatus / Reklamationsbearbeitung.Ihr...
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Customer Service Fragrance and Body Care
vor 4 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur client is a global skincare, fragrance and body care brand with a genuine ethical approach to its products, people and business. As a Customer Service Coordinator (M/F/d) will be in charge of all Administrative and Service for the Sell-In customers, which include Wholesale, Department Stores, B2B, TV Channels, Corporate Gifts and Spa for all brands...
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Digital Payment Revolution
vor 5 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur client generates products that make payments easy. Their payments are so easy that they fade into the background and make entirely new kinds of interactions possible. From splitting rent with roommates to paying a friend to say “thank you”, the stories and experiences of their users’ payments are highlighted and shared in their social feed. As a...
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Digital Payment Revolution
vor 5 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur client generates products that make payments easy. Their payments are so easy that they fade into the background and make entirely new kinds of interactions possible. From splitting rent with roommates to paying a friend to say “thank you”, the stories and experiences of their users’ payments are highlighted and shared in their social feed. As a...
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Chat-Agent (m/w/d) Pay-TV
vor 3 Monaten
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Customer Care Agent
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Berlin, Deutschland Amorelie - Sonoma Internet GmbH Vollzeit**Team Mission**: Unsere AMORELIE Kunden spielen für uns eine zentrale Rolle. Wir möchten unsere Kunden glücklich machen - besonders auch mit unserem Service! Für unser Customer Care Team suchen wir daher ab sofort Unterstützung in Voll - oder Teilzeit. Du hast eine große Leidenschaft für das Thema "Customer Care", lebst und liebst den Umgang mit...
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Customer Care Agent
vor 4 Monaten
Berlin, Deutschland Amorelie - Sonoma Internet GmbH Vollzeit**Team Mission**: Unsere AMORELIE Kund:innen spielen für uns eine zentrale Rolle. Wir möchten unsere Kund:innen glücklich machen - besonders auch mit unserem Service! Für unser Customer Care Team suchen wir daher ab sofort Unterstützung in Voll - oder Teilzeit. Du hast eine große Leidenschaft für das Thema "Customer Care", lebst und liebst den Umgang...
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Reservations Agents
vor 5 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur customer, one of the markets leading online travel services is recruiting talented staff to support the business in the fast-growing online travel booking industry. The support Team is looking for Customer Service Agents (M/F/d) to join their dynamic international work environment. As a Customer Service Agent (M/F/d) you will act as an intermediary...
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E-Mail Agent in Festanstellung gesucht
vor 3 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitWir suchen mehrere E-Mail Agenten (m/w/d) für die schriftliche Bearbeitung von Kundenanfragen. Unser Auftraggeber ist ein renommiertes Kundencenter im Herzen von Berlin. Wir suchen Mitarbeiter (m/w/d) ab 25h bis 40h / Woche. Arbeitszeiten Montag - Freitag ca. 8 bis 18 Uhr.Ihr Aufgabenbereich:Reine schriftliche Beantwortung der Kundenanfragen per eMail zu...
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Customer Care Agent
vor 3 Monaten
Berlin, Deutschland MEININGER Hotels Vollzeit**Customer Care Agent (f/m/d)**: **MEININGER Hotels Berlin Headquarters**: Full time **MEININGER Hotels is looking for Customer Care Agents (f/m/d) who will be responsible for taking care of international guest requests via phone and mail. We offer training period and a hybrid work environment.** MEININGER Hotels: Central locations. Flexible rates. Modern...
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Customer Care Agent
vor 3 Monaten
Berlin, Deutschland Inkitt VollzeitAre you a builder? We are looking for the **change-makers** of the world; the people who just build the solution anytime they are unsatisfied with the status quo. Be a part of the revolution to develop new ways of distributing our books, audiobooks, creating games, and video series! **Come build the Disney of the 21st Century with us!** As the **Customer...
Customer Care Agent
vor 4 Monaten
We are expanding our fleet, and with an increase in customers, we are looking for you to strengthen our Customer-Care-Team in full-time as a
Customer Care Agent - German or Dutch or French speaking (f/m/x/d)
Deine Aufgaben- You are our first point of contact for all our customers
- You help our customers to get out of tricky situations by supporting them around the topics: ongoing rental, our vehicles, functions of the app and payment options
- You take inquiries by phone, chat and email and solve them as quickly as possible during your shifts
- You are efficient in finding out how to solve issues to provide the best and most effective solution
- You filter important information and give detailed reports/feedback about malfunctions in the app or vehicles to your colleagues and other teams
- You understand that quality lies within the detail, hence accomplishing customer requests with accuracy in order to provide high-quality service is our priority at all times
- You are a real problem solver and enjoy assisting customers in need
- You are very communicative and have excellent interpersonal skills
- You are ideally familiar with the use of customer support softwares
- You have working proficiency and communication skills in verbal/written German and/or Dutch, and/or French - one of the languages + English is a must have
- You have a lot of fun at work and a high level of team spirit and with a lot of positive vibes you keep the fun factor constant in our Customer Care team
- You know how to deliver a great customer experience and always go an extra mile
- You are empathetic and have a positive attitude with a desire to help our customers
- Salary: Earn a gross monthly salary of €2,370.00, complemented by monthly performance-based bonuses and additional pay for Sunday, night, and holiday shifts.
- Shift plan: Our shift schedule is determined 4 weeks in advance, providing you with clear and predictable working hours.
- Retirement: Secure your financial future with our attractive pension plan.
- Mobility: Choose between monthly MILES credits or the Deutschlandticket.
- Fitness: Enjoy a subsidized Urban Sports Club membership for your physical and mental well-being.
- Discounts: Access 1,500+ providers for discounts on sneakers, theater visits, and more.
- Hybrid: Enjoy the flexibility of working from our office in Berlin and from home.
- Diversity: Join our diverse team of 50+ nationalities, with English as the primary language.
- Growth: We prioritize personal development through knowledge sharing and training opportunities with the support from our HR Team and the Team Leads.
- Amenities: Enjoy fresh coffee, beverages, fruits, snacks, and lunch during all-hands meetings.
- Social Impact: We dedicate a portion of our revenue to support regional social projects, actively contributing to the well-being of society and the environment. #milescharity
