Weekend Technical Support Engineer
vor 2 Wochen
About the role We are looking for enthusiastic Weekend Technical Support Specialists to provide exceptional customer service and technical support during weekends. This role is perfect for students or those seeking flexible, part-time work. You'll work one shift over the weekend, helping our clients resolve technical issues efficiently and effectively. Ideally to be based in Central Europe timezone Responsibilities Deliver outstanding customer service to clients on weekends, via Skype, JIRA Service Desk, and email. Ensure adherence to strict SLAs for response and resolution times. Log customer inquiries and escalate issues to appropriate teams when necessary. Analyze and troubleshoot product malfunctions, providing clear guidance to users. Identify customer needs and offer assistance with specific product features. Follow up with customers to confirm resolution of their technical issues. Collect and relay customer feedback to internal stakeholders for continuous improvement. Requirements Previous experience in a customer support or technical support role is advantageous. Familiarity with help desk software and remote support tools is a plus. Fluency in English is essential; additional languages are a bonus. Strong communication and problem-solving skills. Ability to remain patient and professional, especially when handling complex or challenging cases. Good to know This is a weekend job, fully remote, freelance/independent contractor position, ideal for students based in Romania Please make sure to submit your CV English in order to be considered Why Work for Booming Games Founder led. Impact driven. Employee centric. At Booming Games, we're reshaping the iGaming world with our remote-first approach. Our rhythm? Thrilling slot games with captivating features and stunning designs released every two weeks - no exceptions Here, it's all about co-ownership and real growth. Dive into a diverse team where your input powers every game we craft Our perks We’re a 100% remote-first company, offering a best-in-class remote experience Competitive package Dog-friendly offices in Berlin and Malta Family-friendly policies Career growth opportunities Zestful working environment Knowledge sharing opportunities Dynamic culture surrounded by industry experts Company social events for team bonding Contact HR Team
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Weekend Technical Support Engineer
vor 2 Wochen
Berlin, Berlin, Deutschland Booming Games Vollzeit 30.000 € - 60.000 € pro JahrAbout the roleWe are looking for enthusiastic Weekend Technical Support Specialists to provide exceptional customer service and technical support during weekends. This role is perfect for students or those seeking flexible, part-time work. You'll work one shift over the weekend, helping our clients resolve technical issues efficiently and effectively....
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Technical Support Engineer
vor 1 Woche
Berlin, Berlin, Deutschland Kombo Vollzeit 60.000 € - 120.000 € pro JahrBerlin, On-site · Full-timeTL;DRKombo (YC S22) is building a unified API that saves engineering teams hundreds of hours by integrating dozens of HRIS, ATS, and Payroll systems into one API.We're looking for a Technical Support Engineer to provide exceptional technical assistance to our rapidly growing customer base, debug complex integration issues, and...
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Technical Support Engineer
vor 1 Woche
Berlin, Berlin, Deutschland 55f70c7b-a556-436e-84c6-55b5c2876f2c Vollzeit 50.000 € - 80.000 € pro JahrBerlin, On-site · Full-timeTL;DRKombo (YC S22) is building a unified API that saves engineering teams hundreds of hours by integrating dozens of HRIS, ATS, and Payroll systems into one API.We're looking for a Technical Support Engineer to provide exceptional technical assistance to our rapidly growing customer base, debug complex integration issues, and...
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Principal Technical Support Engineer- Berlin
Vor 6 Tagen
Berlin, Deutschland HERE Technologies VollzeitWhat's the role? We are seeking a Principal Technical Support Engineer with deep expertise in mobile application development (Android, iOS or Flutter) and experience in automotive projects. The ideal candidate will combine strong technical expertise with exceptional problem-solving skills and a passion for customer success. In this role, you will play a...
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Principal Technical Support Engineer- Berlin
Vor 5 Tagen
Berlin, Berlin, Deutschland HERE Vollzeit 90.000 € - 120.000 € pro JahrWhat's the role?We are seeking a Principal Technical Support Engineer with deep expertise in mobile application development (Android, iOS or Flutter) and experience in automotive projects. The ideal candidate will combine strong technical expertise with exceptional problem-solving skills and a passion for customer success. In this role, you will play a...
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IT Support Engineer
vor 2 Wochen
Berlin, Berlin, Deutschland Adecco Vollzeit 40.000 € - 80.000 € pro JahrWe are seeking a skilled and customer-focusedIT Support Associate (m/f/d)to join the dynamic team in Berlin. In this role, you will be the first point of contact for technical support requests from the clients Corporate and subsidiary employees worldwide.You will handle a high volume of inquiries via chat, phone, email, and ticketing systems, providing...
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Technical Sales Engineer
vor 1 Woche
Berlin, Berlin, Deutschland Glenair GmbH Vollzeit 40.000 € - 80.000 € pro JahrWho we areGlenair GmbH is a leading provider of high-performance, mission critical interconnect solutions, specializing in the design and manufacture of connectors, cables, wiring, harnessing and accessories for the aerospace, defense and space markets. With a commitment to innovation and customer satisfaction, Glenair GmbH is dedicated to providing...
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Technical Sales Engineer
vor 1 Woche
Berlin, Berlin, Deutschland Glenair GmbH Vollzeit 40.000 € - 80.000 € pro JahrWho we areGlenair GmbH is a leading provider of high-performance, mission critical interconnect solutions, specializing in the design and manufacture of connectors, cables, wiring, harnessing and accessories for the aerospace, defense and space markets. With a commitment to innovation and customer satisfaction, Glenair GmbH is dedicated to providing...
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Support Engineer
Vor 5 Tagen
Berlin, Berlin, Deutschland CybaOne Vollzeit 40.000 € - 80.000 € pro JahrJob Title: Support EngineerLocation: Berlin, GermanyPosition: Full-time on-site Full Description:Core Competencies:Problem-solvingAnalytical thinkingAttention to detail.Good communication skills (for support roles)Language Requirements:Mandatory: Fluent EnglishGerman is a big plus but not critical to have.Responsibilities:Support Engineering:Provide...
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Technical Project Engineer
vor 2 Wochen
Berlin, Deutschland Daikin Industries VollzeitTechnical Project Engineer Entity: Daikin Europe HQ Job Category: Research and Development Location: Oostende, West Flanders, BE Job Requisition ID: 2433 As
