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Customer Service Representative
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Customer Service Representative
vor 4 Wochen
Munich, Bayern, Deutschland Westwing Group SE VollzeitAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our CustomerCare team as a Front Office Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences through effective communication and problem-solving.Key ResponsibilitiesProvide top-notch customer...
Customer Service Representative
vor 3 Monaten
Customer Service Representative (gn)
**Sie suchen einen neuen Job?**:
Für einen unserer Kundenunternehmen suchen wir in Direktvermittlung ab sofort einen **Customer Service Representative (gn) **in Vollzeit.
**Unser Angebot an Sie**:
**Bei uns erhalten Sie eine persönliche Beratung und die Möglichkeit interessante Unternehmen kennenzulernen. Die Vermittlung ist für Sie jederzeit kostenlos.**
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Gehalt 40.000 - 50.000 €**:
- Jobrad
- Kostenlose Parkplätze
- Getränke und Obst zur freien Verfügung
- Option zum Homeoffice
- Zuschuss zum Fitnessstudio
- Corporate Benefits
- Vermögenswirksame Leistungen
- Betriebliche Altersvorsorge
**Das sind Ihre Aufgaben**:
- Allgemeine Kundenbetreuung per E-Mail und Telefon
- Erfassung von Aufträgen
- Benachrichtigung über Lieferstatus, Unterbrechungen und Verzögerungen
- Berücksichtigung von Dringlichkeiten und zeitnahe Bearbeitung der Kundenanfragen
- Bearbeitung von Reklamationen und Unterstützung des Mahnwesens
- Organisation von Rücksendungen und Gutschriften
- Unterstützung des Sales Managers bei der Berichterstattung
**Das bringen Sie mit**:
- Abgeschlossene kaufmännische Ausbildung oder ein vergleichbares Studium
- Berufserfahrung im B2B-Bereich, bestenfalls in der Medizintechnik
- Verhandlungssichere Deutsch und fließende Englischkenntnisse
- Erfahrung mit Oracle sowie Kenntnisse in Microsoft Office
- Methodische Problemlösungsfähigkeiten
- Sehr gute zwischenmenschliche Fähigkeiten mit exzellentem Kundenservice und "Can do"-Mentalität
- Effiziente Prioritätensetzung bei der Arbeit
- Erfahrung in der Arbeit in einem multikulturellen Umfeld
**Interessiert?**:
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