International Support Specialist
vor 7 Monaten
Are you up for an exciting challenge that focuses on quality, trust, and collaboration? If you have a passion for solving problems, building relationships, and connecting with people across the globe, we invite you to join our team for a Global Adventure in Digital Support as an International Support Specialist
In this role, you will play a vital part in supporting our clients' digital activities, ensuring their success, and fostering strong partnerships.
If you are ready to break down complex matters, deliver exceptional service, and drive digital savviness, then we want to hear from you.
**What you’ll do**
You'll collaborate with various of our partners, including development, technical, and creative agencies, to provide effective solutions to our clients' issues.
- **Connecting and networking.** As a bridge between our clients' headquarters and local markets, you will represent their interests while ensuring that local needs are understood and communicated back to HQ.
You will protect and maintain our clients' brand image by ensuring that processes and guidelines are consistently met.
- **Breaking Down Complexity**: You'll work closely with development and technical support teams to translate complex technical information into clear and user-friendly instructions for end-users.
- **Supporting Teams Globally**:Through your expert guidance, you will empower our clients' local affiliates to become digitally proficient. You'll help them navigate content management systems, eCRM tools, tracking tools, and support them in managing their digital marketing activities.
- **Ensuring quality**. Quality is key, and you'll play a crucial role in meeting quality objectives and delivering excellent service. You'll proactively provide solutions to requests in a helpful and professional manner, effectively coordinating and managing requests and small projects with clients and partner agencies.
- **Relationships building.** Building positive and professional relationships with our clients and partners will be a cornerstone of your role, ensuring successful collaboration and mutual trust.
**What you can offer**:
- You have an independent and structured way of working. Before you start a task, you reflect on the most efficient way of completing it. You excel at multitasking while strictly following priorities when needed.
- You genuinely enjoy helping others to solve their problems. Your working style is defined by a close attention to detail and a keen eye for quality
- You have excellent communication and interpersonal skills, allowing you to confidently interact in an international, intercultural, and dynamic environment. You love to build connections to people and communities across the globe and you have fluent English language skills both orally and written.
- You are innovative when it comes to finding solutions and workarounds to our clients’ problems. You communicate your solutions charmingly and implement them skillfully
- You have a strong digital affinity and are passionate about technical solutions and digital trends. You are eager to dive into complex state-of-the-art systems
- You have a good understanding of digital technologies and ideally some experience in working with tools (preferably JIRA, CMSs, PIMs and/or DAMs) and/or in customer support. Experience in working within corporate environments is advantageous
**About working at ctrl QS**
**Join ctrl QS and experience a work environment built on trust, dynamism, quality, professionalism, collaboration, and impact.**
**Our promise to you is a fulfilling journey with ample opportunities for career development, a steep learning curve, and an incredible culture that fosters a sense of impact, safety, and satisfaction for all.**
- **Work-Life Wellbeing**:
At ctrl QS, we value your well-being and encourage our team members to maintain a healthy balance between work and personal. We understand that agency life can be highly dynamic and fast-paced, therefore we utilize a time-tracking tool to ensure you receive appropriate compensation through time off for any extra hours worked. Our company offers a flexible working environment, providing options for both full-time and part-time positions. Additionally, you’ll enjoy 28 days of vacation every year, ensuring you have the time to recharge and explore your passions outside of work.
- **Vibrant Office in Central Berlin and Home Office from Everywhere**:
Located in the digital heart of central Berlin, our bright office space fosters professional and personal interactions. Our hybrid working setup allows you to work comfortably from home, and we ensure you have all the necessary tools and resources to thrive. Additionally, you’ll have the opportunity to enjoy up to 3 months of remote work per year, allowing you to work from any location in the world
- **Continuous Learning and Career Growth**:
We’re dedicated to providing a unique learning environment where you can pursue your career goals. We hel
-
System Support Specialist
vor 2 Wochen
Berlin, Deutschland Phorms Education SE VollzeitPhorms Education steht für ein lebendiges, breit aufgestelltes Bildungsnetzwerk mit bilingualen deutsch-englischen Kindertagesstätten und Schulen sowie einer Erzieherakademie und zwei internationalen Schulen in freier Trägerschaft. Mit Leidenschaft schaffen wir hier für Kinder, Eltern und Mitarbeitende einen zeitgemäßen Lern- und Lebensraum. In der...
-
Legal Specialist
Vor 6 Tagen
Berlin, Deutschland Transparency International VollzeitABOUT THE ROLE The Transparency International Secretariat (TI-S) is currently seeking a Project Legal Specialist (m/w/d), ideally French-speaking and with experience in environmental legislation, to join the Policy and Advocacy team. In particular, this position will provide support to the Global Anti-Corruption Consortium Corruption (GACC), a...
-
Customer Support Specialist
vor 4 Monaten
Berlin, Deutschland Online Payment Platform Vollzeit**3 powerful reasons to join our team as Customer Support Specialist** 1. Join a rapidly growing fintech niche that is currently expanding across Europe. 2. Work with some of the biggest marketplaces in Europe. 3. Make a significant impact on how millions of merchants experience our payment methods! OPP is not just a powerful payment solution - we’re one...
-
Research Coordinator
Vor 6 Tagen
Berlin, Deutschland Transparency International VollzeitABOUT THE ROLE The Transparency International Secretariat is currently seeking applicants to join its talent pool for **Research Coordinators / Thematic Specialists**. As Transparency International’s project portfolio is expanding, we will have opportunities for talented researchers to join our team to support the performance of new and ongoing...
-
Event Support Specialist
vor 6 Monaten
Berlin, Deutschland Ticketmaster GmbH VollzeitJOB DESCRIPTION - EVENT SUPPORT SPECIALIST (Ticketing) **Location**: Berlin **Division**: Ticketmaster International **Line Manager**: TBD **Contract Terms**: Permanent THE TEAM Global Client Support & Operations Organization has the mission to build a global support & operations center of excellence where all processes, tools & best practices are...
-
Onsite Support Specialist
vor 4 Monaten
Berlin, Deutschland Robert Half Vollzeit**Onsite Support Specialist (w/m/d)** **gesucht** - Wir suchen für unseren Kunden, ein Unternehmen aus dem Bereich IT mit Sitz in Berlin, zum nächstmöglichen Zeitpunkt einen **Onsite Support Specialist (w/m/d)**. Der Einstieg erfolgt im Rahmen der Arbeitnehmerüberlassung, dabei erhalten Sie einen unbefristeten Arbeitsvertrag von Robert Half. Die...
-
Lead Specialist
vor 7 Monaten
Berlin, Deutschland Iberdrola International VollzeitCompany Background Iberdrola is a global energy leader, the number one producer of wind power, and one of the world's biggest electricity utilities in terms of market capitalisation. The group supplies energy to almost 100 million people in dozens of countries including Spain, the United Kingdom (ScottishPower), the United States (AVANGRID), Brazil...
-
Customer Support Specialist
vor 7 Monaten
Berlin, Deutschland Fugro Germany Land GmbH VollzeitSie kommen als Customer Support Specialist (m/w/d) in ein spannendes und herausforderndes Umfeld und in abwechslungsreiche Projekte. WAS SIE WISSEN MÜSSEN IM ÜBERBLICK Wir suchen nach neuen Mitarbeitern im Bereich GeODin Software Support, die das weitere Wachstum unseres Unternehmens auf internationaler Ebene unterstützen. Sie werden wichtiger...
-
Customer Support Specialist
vor 4 Monaten
Berlin, Deutschland Online Betaalplatform VollzeitOn-site Berlin, Germany Support Job details **3 powerful reasons to join our team as Customer Support Specialist** 1. Join a rapidly growing fintech niche that is currently expanding across Europe. 2. Work with some of the biggest marketplaces in Europe. 3. Make a significant impact on how millions of merchants experience our payment methods! OPP is...
-
Senior Regulatory Affairs Specialist
vor 4 Stunden
Berlin, Deutschland Source Group International Vollzeit**Senior Regulatory Affairs Specialist - Medical Device** Xplore Life Science is recruiting for Senior Regulatory Affairs Specialist to join a leading medical device company, that has a global presence. The role is suitable would like to provide and maintain regulatory support, supply regulatory input and data and ensure compliance with...
-
Customer Support Specialist
vor 7 Monaten
Berlin, Deutschland AMBOSS VollzeitHello, we are AMBOSS and we are looking for the next Customer Support Specialist. With our team, your support will reach further than ever before! As a Customer Support Specialist, you will embody the crucial connection between AMBOSS and its users, helping to improve medical care for millions of people. Our mission is to enable clinicians and students...
-
Sales Support Specialist
vor 19 Stunden
Berlin, Deutschland Demolytic Vollzeit**Berlin** **Deutschland** Wir sind auf der Suche nach einem qualifizierten Spezialisten zur Vertriebsunterstützung für unser Team. Sie unterstützen den Außendienst und beantworten Kunden - und Interessentenanfragen. Unser idealer Kandidat ist ein erfahrener Profi mit Kenntnissen in den Bereichen Vertrieb und Kundenservice. Außerdem sollten Sie in der...
-
Event Support Specialist
vor 7 Monaten
Berlin, Deutschland Ticketmaster GmbH VollzeitJOB DESCRIPTION - EVENT SUPPORT SPECIALIST (Ticketing) **Location**: Berlin **Division**: Ticketmaster International **Line Manager**: TBD **Contract Terms**: Permanent THE TEAM Global Client Support & Operations Organization has the mission to build a global support & operations center of excellence where all processes, tools & best practices are...
-
Customer Support Specialist
vor 1 Monat
Berlin, Deutschland RISK Vollzeit**Company Description** RISK inc: An International iGaming Company Pushing the Boundaries of Entertainment** **Who We Are**: An international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 600+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000...
-
Client Support Specialist Sport Xr
vor 7 Monaten
Berlin, Deutschland Ticketmaster GmbH VollzeitJob Description jOB DESCRIPTION - CLIENT SUPPORT SPECIALIST sport **Location**: Germany **Division**: Ticketmaster International **Line Manager**: Regional Operations Director **Contract Terms**: Permanent THE TEAM Global Client Support & Operations Organization has the mission to build a global support & operations center of excellence where all...
-
Technical Support Specialist
vor 2 Monaten
Berlin, Deutschland Precision Medicine Group VollzeitDo you enjoy providing technical troubleshooting and support, working directly with users to provide IT solutions? Do you want to join a stable, established IT environment with a strong team culture and advancement potential? If so, our Corporate IT team is hiring a **Technical Support Specialist **to support our Berlin Lab and Corporate team...
-
International Support Specialist
vor 7 Monaten
Berlin, Deutschland ctrl QS VollzeitAre you up for an exciting challenge that focuses on quality, trust, and collaboration? If you have a passion for solving problems, building relationships, and connecting with people across the globe, we invite you to join our team for a Global Adventure in Digital Support as an International Support Specialist! In this role, you will play a vital part in...
-
Corporate Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Autodoc SE VollzeitJob SummaryWe are seeking a highly organized and detail-oriented Corporate Support Specialist to join our team at Autodoc SE. This is an exciting opportunity for someone to work in a dynamic and fast-paced environment, providing comprehensive administrative support to ensure efficient business operations.About the RoleThe successful candidate will report...
-
International Tax Specialist
vor 7 Monaten
Berlin, Deutschland Delivery Hero Vollzeit**Company Description** As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, we enable creative minds to deliver solutions that create impact within our...
-
Junior Courier Support HR Specialist
Vor 7 Tagen
Berlin, Deutschland Lieferando VollzeitDu bist ein echter Teamplayer und hast Lust darauf unsere Fahrer:innen zu supporten? Du hast Interesse an HR Themen und bringst eine hohe Eigenmotivation mit? Dann lies weiter... **Unsere Geschichte** Aber das Geheimnis unseres Wachstums ist nicht das Essen, sondern die Menschen. Unsere internationale Fahrer-Community gibt uns die Zutaten zum Erfolg. Und...
