Customer Care Agent
vor 4 Wochen
**About Sitel**
As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation.
With over 30 years of industry-leading experience, Sitel's 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries.
**UK English Customer Care Agent (M/F/d)**
**Benefits**:
- Extensive introductory and training programmes
- Diverse challenges in an international invironment
- Professional structures and European works council
- Continuing development and high team spirit
- Health management, interesting company cooperations,
- Extensive social company benefits, fruit days
**Qualification**:
- General Certificate of Secondary Education or equivalent
- Good computer skills
- Experience within a fast moving, customer centric Environment
- People orientated and team minded
- High sense of customer and service orientation
- Excellent communication skills
- Fluent in English
**Responsibilities**:
- Maintenance of information in the database in particular advanced processing of complaints
- Maintaining and improving the quality standards
- Acquisition of customer-related data in the database
- Documentation of problems and solutions in the database
**Interested?**
About Sitel Group
We're a global leader in customer experience (CX) management. Our 90,000 people connect some of the world's best brands - from Fortune 500 companies to local startups - with their customers across 27 countries in 48 languages. We are global. We are experts. We are Sitel.
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