Mitarbeiter/in (M/w/d) Customer Service

vor 5 Monaten


Berlin, Deutschland Bausch + Lomb Vollzeit

**Ihre Aufgaben**:
Gewährleistung und Sicherstellung eines exzellenten Kundenservices (COE)

Serviceorientierte Bearbeitung und Beantwortung sämtlicher Kundenanfragen sowohl schriftlich als auch mündlich mit Unterstützung von diversen EDV Systemen

Telefonische Information zu Produkten und Services

Termingerechte und korrekte Auftragserfassung

Kontrolle des Auftragseingangs über elektronische Bestellsystem

Enge Zusammenarbeit mit dem Außendienst, Warehouse und Credit Management

Verwaltung elektronischer Bestellsysteme (EDI Schnittstelle, Webshop etc.)

**Ihr Profil**:
Ausbildung im kaufmännischen Bereich oder im Gesundheitswesen oder mehrjährige Erfahrungen im Kundenservice vergleichbarer Unternehmen

gute EDV-Anwendungskenntnisse (MS Office)

gute Englischkenntnisse

Kommunikationsstärke sowie angenehme Telefonstimme und sehr gute Ausdrucksfähigkeit

Kunden
- und Serviceorientierung verbunden mit einer lösungs
- und zielorientierten Arbeitsweise

Stressresistenz, hohe Teamfähigkeit sowie Empathie

Eigenständige, sorgfältige, zuverlässige und strukturierte Arbeitsweise

**Wir bieten**:
Attraktives tarifliches Gehaltspaket der Pharma-/Chemischen Industrie mit vielen Extraleistungen

Urlaubs
- und Weihnachtgeld sowie weitere tarifliche Sonderleistungen

Mindestens 30 Tage Urlaub

Zahlung eines Arbeitgeberzuschusses für die betriebliche Altersvorsorge

Tarifliche, arbeitgeberfinanzierte Pflegezusatzversicherung

37,5h Arbeitswoche

Flexible Arbeitsgestaltung sowie mobiles Arbeiten an 2 Tagen/Woche

Karriere
- und Weiterentwicklung, Trainings
- und Schulungsprogramme

Gesundheits-Check-ups, Fitnessstudiozuschuss

Vielseitige Verpflegung in unserer Kantine

Kostenfreie Parkplätze auf dem Gelände sowie eine Bezuschussung zum Deutschlandticket

Teams mit herausragendem Spirit in denen wir voneinander lernen und Sie Ihr Potenzial entfalten können

Einblicke in ein modernes, international agierendes Unternehmen mit viel Eigenverantwortung

Bitte denken Sie daran, Ihren frühestmöglichen Eintrittstermin sowie Ihre Jahresgehaltsvorstellung (in Brutto) anzugeben.

Wir freuen uns auf Ihre aussagekräftige Online-Bewerbung



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