Mitarbeiter/in (M/w/d) Customer Service
vor 5 Monaten
**Ihre Aufgaben**:
Gewährleistung und Sicherstellung eines exzellenten Kundenservices (COE)
Serviceorientierte Bearbeitung und Beantwortung sämtlicher Kundenanfragen sowohl schriftlich als auch mündlich mit Unterstützung von diversen EDV Systemen
Telefonische Information zu Produkten und Services
Termingerechte und korrekte Auftragserfassung
Kontrolle des Auftragseingangs über elektronische Bestellsystem
Enge Zusammenarbeit mit dem Außendienst, Warehouse und Credit Management
Verwaltung elektronischer Bestellsysteme (EDI Schnittstelle, Webshop etc.)
**Ihr Profil**:
Ausbildung im kaufmännischen Bereich oder im Gesundheitswesen oder mehrjährige Erfahrungen im Kundenservice vergleichbarer Unternehmen
gute EDV-Anwendungskenntnisse (MS Office)
gute Englischkenntnisse
Kommunikationsstärke sowie angenehme Telefonstimme und sehr gute Ausdrucksfähigkeit
Kunden
- und Serviceorientierung verbunden mit einer lösungs
- und zielorientierten Arbeitsweise
Stressresistenz, hohe Teamfähigkeit sowie Empathie
Eigenständige, sorgfältige, zuverlässige und strukturierte Arbeitsweise
**Wir bieten**:
Attraktives tarifliches Gehaltspaket der Pharma-/Chemischen Industrie mit vielen Extraleistungen
Urlaubs
- und Weihnachtgeld sowie weitere tarifliche Sonderleistungen
Mindestens 30 Tage Urlaub
Zahlung eines Arbeitgeberzuschusses für die betriebliche Altersvorsorge
Tarifliche, arbeitgeberfinanzierte Pflegezusatzversicherung
37,5h Arbeitswoche
Flexible Arbeitsgestaltung sowie mobiles Arbeiten an 2 Tagen/Woche
Karriere
- und Weiterentwicklung, Trainings
- und Schulungsprogramme
Gesundheits-Check-ups, Fitnessstudiozuschuss
Vielseitige Verpflegung in unserer Kantine
Kostenfreie Parkplätze auf dem Gelände sowie eine Bezuschussung zum Deutschlandticket
Teams mit herausragendem Spirit in denen wir voneinander lernen und Sie Ihr Potenzial entfalten können
Einblicke in ein modernes, international agierendes Unternehmen mit viel Eigenverantwortung
Bitte denken Sie daran, Ihren frühestmöglichen Eintrittstermin sowie Ihre Jahresgehaltsvorstellung (in Brutto) anzugeben.
Wir freuen uns auf Ihre aussagekräftige Online-Bewerbung
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