Client Services Director Transformation

vor 5 Monaten

Berlin, Deutschland The DO School Vollzeit

Based in Berlin (hybrid work model), full-time
- Starting immediately

**ABOUT THE ROLE**:
At The DO, we believe in creating impactful transformations which make the world a better place. Based in our Berlin office, you will take responsibility for developing commercial strategy and driving growth in your area. Furthermore we work with our clients as partners in co-creation processes. You will use your expertise to guide our partners and program leads towards impactful and successful transformations.

You would **own**
- Relationship and stakeholder management including with C-level stakeholders on a high-quality level and act as a link between The DO project team, the partner team, the wider organization and external experts
- Drive growth in your area of The DO, taking responsibility for seven figure turnover. We are proud of our flexible, entrepreneurial work culture, and will give you maximum freedom to make decisions as you see fit
- Manage ongoing partner relationships and support sales efforts, e.g. through proposals and pitches. You will be based mainly in our Berlin office, traveling occasionally to meet our partners in Germany
- Lead communication within the projects and partnerships in a strategic way and oriented towards senior decision-makers
- Establish thought leadership and build new partnerships with ambitious commercial and impact goals with potential clients and grow existing partnerships through account ownership

and **develop**
- Your business development and partnership-building skills
- Your expertise, network and tools in topics, such as sustainability and employee engagement

You will **work closely** with the
- DO Catalyst Team
- External business stakeholders
- The broader DO network and community

**This is what you can expect**

**In the first month**, you will complete your onboarding, learn the nuts & bolts of The DO Programs and get to know the team

**After three months**, you will have established good working relationships with your external partners, start leading the internal team of project leaders, have taken over the program and stakeholder management for your program(s) and started to co-facilitate and design workshops.

**After six months,** you will have established a smooth workflow, operations and communication between internal and external program stakeholders and fully own program and stakeholder management for your program(s). Moreover, you will start launching new partnerships.

**After one year,** you will be fully at ease in your role as director; and will have started to look at your impact beyond immediate tasks, e.g. in terms of ecosystem and community building with our partners.

**ABOUT YOU**:
To thrive and grow in this role, you will likely be:

- An experienced practitioner, with at least 15 years experience either in advising from outside or in leading change within companies
- An empowering leader, providing knowledge and guidance to a team of highly motivated, purpose driven program leads
- Well versed in developing strategy, handling the sales funnel, and positioning the team
- An outstanding communicator, able to communicate vision and strategy to different stakeholders
- An expert in your field, able to provide thought leadership and guidance in a selection of the following areas: executive leadership, employee engagement, movement-building, change management or innovation

And will likely have:

- Designed and delivered / facilitated high-quality trainings, workshops and programs (online and offline)
- Been responsible for leading a project within a corporate or large organization
- Worked with talented, next generation leaders
- Managed and led co-creation projects with a wide range of stakeholders, including at senior level
- Equipped with knowledge of innovation methodologies such as design thinking
- Purpose-driven with a passion for working and developing people
- Empathetic, open-minded and flexible
- Fluent in German and English (verbal and written)
- Worked in high growth, international environments
- Focus on organizational development, sustainability or people projects

Ideally, you might also have experience in
- Co-creation projects involving internal and external stakeholder**THE **DO**:
At the award-winning **DO School**, we unlock the potential of your people — turning teams and individuals into the drivers of your future success.

Accelerate and sustain the change that will make your organization successful in tomorrow’s economy with **The DO Catalyst**.

**The DO is an inclusive organization** and explicitly welcomes applicants from diverse backgrounds, whether that’s ethnicity, religion, sexual orientation, age, citizenship, disability or alternative professional paths.

**Why join The DO?**

We are a purposeful organization with a global reach working to make an impact, where purpose, passion and your ideas matter.

You will work with an entrepreneurial, creative and international team as well as a global community of

  • Client Services Director- Germany

    vor 2 Monaten

    Berlin, Deutschland Chapter 2 Vollzeit

    **Chapter 2** uses a combination of people, processes, and technology to scale our clients' businesses. We have redefined the traditional RPO model to achieve fast, economical, and exceptional results. Our holistic approach combines dedicated **embedded talent, best-in-class technology, and employer branding solutions** across all sectors. With a global...

  • Director, Client Services

    vor 1 Monat

    Berlin, Deutschland RepRisk AG Vollzeit

    Job DescriptionYour ResponsibilitiesAs our new Director, Client Services, you will play a crucial role in elevating the world-class support provided to frontline teams and clients. Combining strategic leadership and inspiring people management you will directly contribute to key performance indicators such as client retention, satisfaction, and loyalty....

  • Director, Client Services

    vor 4 Wochen

    Berlin, Deutschland RepRisk AG Vollzeit

    Job DescriptionYour ResponsibilitiesAs our new Director, Client Services, you will play a crucial role in elevating the world-class support provided to frontline teams and clients. Combining strategic leadership and inspiring people management you will directly contribute to key performance indicators such as client retention, satisfaction, and loyalty....

  • Client Service Director

    vor 6 Monaten

    Berlin, Deutschland VML Vollzeit

    **Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...

  • Director, Client Services

    vor 1 Monat

    Berlin, Deutschland RepRisk AG Vollzeit

    **Company Description** About Us** RepRisk is a rapidly growing global company and a pioneer in the ESG data science field. Our goal is to make the world a better place by creating transparency in the business world - we are driving positive change via the power of data. We combine AI and machine learning with human intelligence to analyze public...

  • Client Services Director

    vor 2 Wochen

    Berlin, Berlin, Deutschland MRM Vollzeit

    Job Description:M.R.M. Germany is seeking an experienced Client Services Director to lead our team in Frankfurt or Berlin. As a key member of our management team, you will play a pivotal role in developing and maintaining long-term relationships with our clients.The Role:You will be responsible for managing several of our largest clients, ensuring their...

  • Client Solution Director

    vor 5 Monaten

    Berlin, Deutschland Incubeta Vollzeit

    **CLIENT SOLUTION DIRECTOR** **Role Specifications** - **Job Title**: Client Solution Director - ** Remit**: Incubeta DACH - ** Location**: Munich/Berlin/Zurich **Purpose of the Role** As our new **Client Solution Director**,you will be primarily responsible for our strategically important clients. You have a very good understanding to recognise and...

  • Client Service Director

    vor 6 Monaten

    Berlin, Deutschland IBM iX Vollzeit

    Im Insurance & Banking Cluster (I&B) arbeiten wir in verschiedenen Teams an Projekten für die Versicherungsbranche sowie für Banken und Finanzdienstleister*innen. Wir helfen unseren Kund*innen dabei, ihre Geschäftsmodelle, Abschlussprozesse und Vertriebskanäle zu digitalisieren und an die wachsenden Kundenanforderungen anzupassen. Im Fokus steht dabei...

  • Associate Director Client Services

    Vor 3 Tagen

    Berlin, Deutschland Avantgarde Experts Vollzeit

    Im Bereich Marketing & Kommunikation besetzen wir interessante Stellen in ganz Deutschland - bei attraktiven Kunden, vom Junior Produktmanager bis zum Head of Marketing (m/w/d). Interessiert? Dann gleich bei AVANTGARDE Experts bewerben!Für unseren Kunden, eine weltweit führende Full-Service-Agentur im Bereich der Creator-Wirtschaft, besetzen wir ab Januar...

  • Client Service Director

    vor 10 Stunden

    Berlin, Deutschland VML Vollzeit

    **Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...

  • Innovation, Digitalisation

    Vor 5 Tagen

    Berlin, Deutschland Rambøll Vollzeit

    Are you passionate about using technology to drive innovation and sustainability? Are you a strategic thinker with expertise in leading a high performing team in bridging the gap between technology and business? Can you play a crucial role in guiding our organization through its technology transformation journey, helping us maximize the value of digital...

  • Head of Client Services

    vor 6 Monaten

    Berlin, Deutschland MRM Vollzeit

    Head of Client Services MRM Germany Frankfurt or Berlin MRM is seeking a Head of Client Services to lead our team in Germany. You’ll own and develop our relationship with several key clients whilst playing a pivotal role in identifying and converting opportunities for us to grow. The Responsibilities: We’re looking for an experienced...

  • Senior Director, ERP Client Support Emea

    vor 6 Monaten

    Berlin, Deutschland Sovos Compliance Vollzeit

    **Build your future with Sovos.** If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than...

  • Client Director Germany

    vor 4 Wochen

    Berlin, Deutschland VIRTUS Data Centres Vollzeit

    **About VIRTUS** VIRTUS Data Centres is the UK’s fastest-growing data centre provider which owns, designs, builds and operates the country’s most efficient and flexible data centres. In May 2023 we announced our plans to expand into continental Europe, with our first data centre due to open in Berlin in 2026, to be quickly followed by two full campuses...

  • Director, Transformation

    vor 6 Monaten

    Berlin, Deutschland Delivery Hero Vollzeit

    Be our next Hero! - Join the world’s leading local delivery platform. We are looking for a Director, Transformation & Automation (all genders) to join the Transformation & Automation team on our journey to always deliver amazing experiences. This role operates with a high level of autonomy within the requirements of the Transformation Mandate and...

  • Director of Global Client Success and Support

    vor 4 Wochen

    Berlin, Deutschland RepRisk AG Vollzeit

    Job DescriptionYour ResponsibilitiesAs our Director of Global Client Success and Support, you’ll be pivotal in raising the bar for frontline team and client support, directly impacting key performance indicators such as client retention, satisfaction, and loyalty. You’ll be both a visionary leader and a hands-on strategist, reporting to our Head of...

  • Client Service Director

    vor 6 Monaten

    Berlin, Deutschland DDB Germany Vollzeit

    **Deine Aufgaben**: **Start**: zum nächstmöglichen Zeitpunkt | **Art**: Festanstellung |** **Dauer**:unbefristet | **Ort**: Berlin Wir suchen eine:n engagierte:n und erfahrene:n Client Service Director (m/w/d) für unseren Automotive Kunden, der:die unser Team in der Beratung verstärkt. - Verantwortung für die strategische Kommunikation und operative...

  • Talent Director

    vor 2 Monaten

    Berlin, Deutschland Chapter 2 Vollzeit

    **Chapter 2** uses a combination of people, processes, and technology to scale our clients' businesses. We have redefined the traditional RPO model to achieve fast, economical, and exceptional results. Our holistic approach combines dedicated **embedded talent, best-in-class technology, and employer branding solutions** across all sectors. With a global...

  • Associate, Client Services

    vor 1 Monat

    Berlin, Deutschland RepRisk AG Vollzeit

    Job DescriptionYour ResponsibilitiesThe Client Services Associate is a full-time, hybrid position and plays a crucial role in providing product and service-related support to our clients. Clients come from different industries and functions, such as banking, insurance, investment management, non- financial multinationals. The ideal candidate enjoys...

  • Service Delivery Director

    vor 3 Monaten

    Berlin, Deutschland Merkle Vollzeit

    **Marketing**: **Berlin, BE** **About the job**: **The Role** Responsible for ensuring operational service delivery runs smoothly without issues, with overall accountability for the day-to-day running of the account, ensuring that client business demand can be met. This will require an individual who is adept at co-ordinate cross-agency project delivery...