System & Process Senior Specialist (M/F/d)

vor 3 Monaten

Offenbach, Deutschland Hyundai Vollzeit

WILLKOMMEN BEI GENESIS MOTOR DEUTSCHLAND

Wir sind Genesis. In unserer Welt sind wir absolut kundenorientiert. Wir denken ständig darüber nach, wie wir die perfekte Balance zwischen den Bedürfnissen unserer Kund:innen und der technologischen Umsetzung finden können. Wir streben nach Innovation, indem wir die Erwartungen unserer Kund:innen genau beobachten und anspruchsvolle technologische Entwicklungen realisieren.

Werde Teil unserer Geschichte und verstärke unser internationales Team als

**_We want you to:_**:

- Give repairers access to all relevant GMD service & parts systems like CCC (Genesis Customer Care Center) - GSW (Global Service Way = everything a workshop needs) and GWMS (Genesis Warranty Management System) and EDOS (MOBIS Parts order)
- Access plus enhancement of Digital PDI System and Menu
- Secure the connection between current sales system with the service system for CRM purposes
- Enable and handle correct processing of 5 Yr. Care Plan.
- Support & train all internal After Sales departments incl. Field Force, ext. Suppliers and Repairers
- Potential System & Process Landscape Changes to be tested, approved, rolled out

**_About you:_**:

- University Degree (Bachelor/MBA etc.), preferably with IT experience
- Minimum 2 - 3 years’ experience in related position Fluent German & English

Für Fragen und Details steht Ihnen unser Recruiting-Team gerne zur Verfügung.

Wenn Sie mehr über Genesis erfahren möchten, bleiben Sie über unsere Social-Media-Kanäle in Verbindung.

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