Sales and Customer Support Specialist

Vor 3 Tagen


Duesseldorf, Deutschland Abbott Laboratories Vollzeit

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

In Germany, Abbott has more than 3,000 employees working in manufacturing, research and development, logistics, manufacturing, sales and marketing. They are located at Abbott's German headquarters in Wiesbaden and its sites in Hanover, Neustadt am Rübenberge, Wetzlar, Eschborn, Cologne, Jena and Hamburg.

**W**orking at Abbott**

At Abbott, you can do work that matters and help people to live a healthier and full life, grow your career, and learn, be your true self. You will have access to:

- Career development with an international company where you can grow the career you dream of
- An attractive benefits package (e.g. a company bike, employee stock purchase program)
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
- A challenging position in a fast-growing crisis independent industry
- To become part of a dynamic, highly educated, highly skilled, and motivated team
- Flat hierarchies, open appreciative mentality, and efficient, constructive lines of communication
- Multi-national environment, where we foster the development of our talents within the enterprise

Abbott Rapid Diagnosics Division is looking for a **Sales and Customer Support Specialist (M/F/d)** within our Business Unit Cardiometabolics located in Cologne.

Responsible for all activities commercial and contractual associated with preparation and submission of quote proposals.

Provide support to sales representatives in the field and to deal with customers. Contributes to good customer relationships and enables the field sales team to spend more time selling.

**Responsibilities and Duties**
- Responsibility for the industrial development of new market potentials by active sourcing and approach in the German medical segment
- Retaining a close customer contact to ensure a long-term building of customer relationship and satisfaction
- Actively sales of the innovative products by phone
- Information of new and existing customers
- Important contact to the sales reps as well as to several back office departments, e.g. the product management or order processing
- Defining appointments with customers for the sales representatives
- Realizing the sales targets
- Update of the customer database

**Requirements**:

- Experience in the field of diagnostics/biology/medical or similar environment or relevant sales experience

Preferred Qualifications:

- At least 3 years’ experience working in Medical Devices or similar environment
- Education in nursing, medical assistant or biological assistant or equivalent
- work experience in the field of diagnostics/ biology or medical or similar environment
- Ideally experience delivering change initiatives and facilitating change in a customer focused organization
- Preferential knowledge of working with a Customer-Relationship-Management-System
- Ability to think innovatively and not be constrained by current practices
- Experience in working on strategic topics
- Advanced Excel and SAP skills

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

AN EQUAL OPPORTUNITY EMPLOYER - Abbott welcomes and encourages diversity in our workforce.



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