Loyalty Lead, Europe
vor 7 Monaten
**We are looking for a **Loyalty Lead, Europe (f/m/d)** to join our Marketing team helping to accelerate sustainable and profitable growth across Delivery Hero’s European markets.**
**A very exciting role is waiting for you in the heart of Berlin, if you**
- like working at the intersection of business, marketing, product & tech
- are a creative and analytical problem solver who is eager to deliver solutions
- are looking for a multicultural environment and a multidisciplinary position
**Your mission**:
- You will join a recently formed Subscriptions & Loyalty team to loyalty programs strategy, unlocking their potential, reporting to the Head of Subscription
- You will play a critical role in developing strategies to generate business uplift & improve conversion rates for Delivery Hero’s Europe Business
- You will engage with country Directors on a regular basis to ensure knowledge sharing across entities
- You will identify and prioritise levers for each of the Delivery Hero markets and will work closely with local teams to facilitate their implementation - expectation to travel to regional offices around Europe regularly
- You will help identify required product features and raise them to regional product leaders
**Your heroic skills**:
- You have 3-4 years of work experience in a strategic marketing or sales function (CRM, retention, performance marketing etc) in an eCommerce company or consulting firm
- Experience in food delivery, working with loyalty programs or game design is a strong plus
- You enjoy solving complex data problems leveraging your excellent business acumen & outstanding financial analysis and modelling skills
- You are a hands-on team player with using a pragmatic approach
- You are able to structure and drive your ideas from their inception to action plans (incl. analysis, insights, and recommendations) rather independently and in a fast and ever-changing environment
- You have advanced communication skills (ability to prepare well laid out, easily understood analysis and well-structured problem statements) + you are able to adapt your level and style of communication to different audience
**About us**:
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. From prepared meals to groceries, flowers, coffee, medicine. We deliver whatever you need. We operate in over 70+ countries across Asia, Europe, Latin America, the Middle East and Africa and are also pioneering quick commerce, the next generation of e-commerce. As one of Europe’s largest tech platforms, we work with a global ecosystem of employees, riders, and partners, and are at the forefront of innovation.
As one of our Heroes, you’ll work in an international and dynamic environment, with other Heroes from every corner of the globe where you can grow and develop your career with the right support, every step of the way. We are building a company that future generations can be proud of and are committed to welcoming everyone to our table. Delivery Hero has a lot to offer when it comes to benefits: we want to empower our Heroes and that means caring about all aspects of their wellbeing, such as: career, community, social, physical and financial. Learn more about our benefits at Delivery Hero here.
At Delivery Hero, we believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. Just be yourself and we can’t wait to see what value you bring to the role. We're as interested in your character as we are in your talent.
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