Senior HR Operations Specialist

vor 6 Monaten

Munich, Deutschland Palo Alto Networks Vollzeit

**Company Description** Our Mission**

At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish - but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
**Job Description** Your Career**

We are looking for a Sr HR Operations Specialist to join our EMEA People Team. As a People Team, we are responsible for fostering an amazing workplace and culture that empowers everyone to do their best work. You will collaborate with different teams and support different initiatives of the business to ensure an outstanding employee experience as Palo Alto Networks continues its rapid growth. We believe in the importance of supporting our employees throughout their employee journey with Palo Alto Networks. Especially in today's world of changing demands and needs, we are looking for a new colleague who understands the value of employee focused and tailored solutions.

We are open to have this role based remotely in Germany or in our Berlin, Frankfurt or Munich offices.

**Your Impact**
- Ensure a best in class employee experience through high level of service, empathy and operational excellence
- Embrace a mindset of “executing with excellence” in which you anticipate challenges, diagnose problems, develop and implement robust solutions that enable for amazing execution
- Build strong relationships with other HR teams to coordinate workflow, processes, and communication with key stakeholders; ensure seamless hand-off of processes and deliverables
- Manage and support multiple and concurrent ad hoc requests in a timely manner with accuracy
- Ownership of regional project from end to end with a focus on process automation, simplification and scalability
- Provide employees with exceptional service regarding Tier 0 and Tier 1 HR related inquiries through resolution accountability
- Perform other HR operational tasks such as data entry, employment verification requests, reference letter documents, leave of absence requests, E-verify process, coordination with payroll, and overall maintenance of employee records, ensuring data integrity and other tasks as assigned
- Ensure employee data is up to date, accurate and compliant within our HR system
- Help train, coach and develop team members
- Ensure internal knowledge base is kept up to date and knowledge gaps are addressed in a timely fashion

**Qualifications** Your Experience**
- BA/BS degree or equivalent of 5+ years of progressive HR Operations experience in a technology organization or technology-related business, preferably with a multinational company (MNC)
- You have excellent communication skills in German and English
- Relevant professional HR experience in Germany, Switzerland and/or Austria and good knowledge of local typical legal requirements related to the HR processes around e.g. reference letters, sick leave, maternity leave etc.
- Ability to demonstrate integrity, maintain confidentiality and influence without authority
- Ability to set priorities, stay focused, and manage time in a fast-paced, developing environment
- Ability to establish strong relationships at all levels and across functions regionally and globally
- Excellent interpersonal skills and demonstrated success working with all levels in an organization
- High level of accuracy and excellent verbal and written communication skills
- Ability to manage multiple priorities in a global, dynamic environment. Must be able to operate with limited direction
- Ability to address immediate employee needs including escalations while maintaining a view to long term goals and the organization’s vision and objectives with a continuous improvement mindset
- Relevant experience of HR process design
- Commitment to continuous learning and study of your craft
- Ability to self-direct work and comfortable dealing with ambiguity
- Capable of leading and delivering on regional projects and supporting global ones

**Additional Information** The Team**

HR Connect is a growing, high energy team, providing global shared HR services to our workforce. We are looking for an energetic HR pro

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