Associate, Client Experience Team

vor 6 Monaten


Frankfurt am Main, Deutschland Trowbridge Vollzeit

**Summary**

We are looking for a detail-oriented Associate, Client Experience Team to join our dynamic team located in Frankfurt.

**DUTIES & RESPONSIBILITIES**:

- Correspondence, in German (written and oral) with German Steuerberater (German tax preparers), German-speaking clients, Finanzamt (Tax Authority), Arbeitsamt (Labour Office / Employment Agency / Job Center), Bundesministerium für Arbeit und Soziales ( Ministry for Labour and Social Affairs), and any local authority.
- Communication with payroll, landlord, or any local vendors.
- Translating documents from German to English, and from English to German.
- Performing scanning of documents, quality control of files using document scanning equipment.
- Prepare and organize working paper files for tax return preparation including scanning and uploading source documents received in physical or electronic form from clients into the document management system.
- Filing, correspondence, faxing, preparation and distribution of documents and other materials, and photocopying for professional staff as required.
- Responsible for the shipments electronically & paper including checking mail, managing mailing of documents including going to the post office/courier drop location.
- Other duties as assigned/necessary from time to time.

**EDUCATION & REQUIREMENTS**
- Fluent in English and German.
- Understanding German contracts or local announcement (for example about Covid etc).
- Strong organizational skills and ability to prioritize and manage time effectively to meet deadlines in a fast-paced environment.
- Capacity to work well in a team environment/team player.
- Adaptability and proactive attitude.
- Strong and clear communication skills.
- Exceptional customer service.
- Willingness to learn new software packages.
- Background in office management or finance would be considered an asset.

**WORKING CONDITIONS**
- Position requires in office attendance.
- Occasional overtime work required throughout the year. Heavy overtime work required from February to April 30.

**Job Types**: Full-time, Permanent

Pay: 14,42€ - 16,82€ per hour

Work Location: In person



  • Frankfurt am Main, Deutschland TIAA Vollzeit

    Overview of the Role The Client Service Associate partners with associates across Global Client Group to service clients (Institutional and High Net Worth) or Distributors investing in, or distributing the company's products. Under supervision, the role communicates with clients and focuses on supporting the onboarding of new client accounts, delivering...


  • Frankfurt am Main, Deutschland BNY Mellon Vollzeit

    Overview Senior Associate, Treasury Services Client Service Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known...


  • Frankfurt am Main, Deutschland The Bank of New York Mellon Corporation Vollzeit

    **Senior Associate, Treasury Services Client Service** **_Bring your ideas. Make history. _** BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration....

  • Client Associate

    vor 8 Monaten


    Frankfurt am Main, Deutschland Neuberger Berman Vollzeit

    Overview Our established Client Coverage Team actively covers Germany based pension funds, banks, family offices, asset managers, insurance companies and corporations with a dynamic and solution-driven approach. This broad client base has different needs and requirements with regards to strategies they invest in and day-to-day client servicing. The German...


  • Frankfurt am Main, Deutschland BNY Mellon Vollzeit

    Overview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s...


  • Frankfurt, Deutschland THE BANK OF NEW YORK MELLON CORPORATION Vollzeit

    Senior Associate, Treasury Services Client Service Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as...


  • Frankfurt am Main, Deutschland State Street Corporation Vollzeit

    Client Onboarding Specialist, Senior Associate **What you will be responsible for** As Client Onboarding Specialist, Senior Associate you will be - Taking ownership of onboardings of new or changing business for our Collateral Services - Guiding clients and other involved parties through the onboarding process and ensuring a seamless onboarding experience -...


  • Frankfurt am Main, Deutschland The Bank of New York Mellon Corporation Vollzeit

    **_Bring your ideas. Make history. _** BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top...


  • Frankfurt am Main, Deutschland Cushman & Wakefield Vollzeit

    **Job Title** Associate - Sustainability Advisory **Job Description Summary** Cushman & Wakefield’s EMEA ESG Advisory team is looking for an experienced Consultant on Assoicate level in Germany to support development and implementation of sustainability solutions for our pan European clients (Investors & Corporate Occupiers). As a Sr. Consultant, you...


  • Frankfurt am Main, Deutschland The Bank of New York Mellon Corporation Vollzeit

    At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the centre of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit...


  • Frankfurt am Main, Deutschland BNY Mellon Vollzeit

    Overview At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the centre of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that...


  • Frankfurt am Main, Deutschland State Street Vollzeit

    What you will be responsible for As Client Onboarding Specialist, Senior Associate you will be- Taking ownership of onboardings of new or changing business for our Collateral Services- Guiding clients and other involved parties through the onboarding process and ensuring a seamless onboarding experience- Building and maintaining strong relationships with...


  • Frankfurt am Main, Deutschland Cushman & Wakefield Vollzeit

    **Job Title** Associate - Sustainability Advisory **Job Description Summary** Cushman & Wakefield’s EMEA ESG Advisory team is looking for an experienced Consultant on Assoicate level in Germany to support development and implementation of sustainability solutions for our pan European clients (Investors & Corporate Occupiers). As a Sr. Consultant, you...


  • Frankfurt am Main, Deutschland JPMorgan Chase & Co Vollzeit

    **JOB DESCRIPTION** For those with an entrepreneurial spirit, a tenacity to succeed and a passion for delivering world class service to our clients, this role is an exciting opportunity to further build your career. We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class...


  • Frankfurt am Main, Deutschland BNY Vollzeit

    At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit...

  • Client Service Associate

    vor 6 Monaten


    Frankfurt am Main, Deutschland besthead Executive Hunting Vollzeit

    **Client Service Associate / Kundendienstmitarbeiter (all genders)** Unser **international** geprägter Mandant behauptet sich als **exklusiver Vermögensverwalter** mit mehreren Standorten und fast 200 Mitarbeiter/Innen in Deutschland. Zur Festigung der **Serviceführerschaft** unseres Mandanten suchen wir für die stark expandierende Gesellschaft **in...


  • Frankfurt, Deutschland THE BANK OF NEW YORK MELLON CORPORATION Vollzeit

    Bring your ideas. Make history.  BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - % of the world’s top...


  • Frankfurt am Main, Deutschland Blackstone Group Vollzeit

    Blackstone is the world’s largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1 trillion in assets under management include...


  • Frankfurt am Main, Deutschland BlackRock Vollzeit

    Description About this role In this role, you will: - Mobilize Aladdin’s suite of risk, attribution and portfolio management capabilities to deliver best-in-class solutions for our clients - Serve as a trusted advisor to our clients, driving to identify, understand, and solve complex problems - Execute projects across clients and own relationships with...


  • Frankfurt am Main, Deutschland africon GmbH Vollzeit

    **Sales Development Associate (Germany)** We are hiring sales associates to support our sales department and top management in enhancing overall sales performance. You will manage the company's new business solution through strategic partnerships and programs while identifying opportunities with prospects and converting them into long-term clients. **Role...