Associate, Client Service Executive, Frankfurt
vor 2 Monaten
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
BNY Investments is a leading investment manager, with $2.0 Trillion* in assets under management as of March 31, 2024. Through an investor-first approach, the firm brings to clients the best of both worlds: specialist expertise from seven specialist investment managers offering solutions across every major asset class, backed by the strength, stability, and global presence of BNY.
We’re seeking a future team member for the role of Associate, Client Service Executive to join our BNY Investments team. This role is located in either Frankfurt or Luxembourg - Hybrid.
In this role, you’ll make an impact in the following ways:
- Deliver & communicate operational excellence to the intermediary clients of BNY in the assigned markets.
- Foster and maintain strong working relationships with the operational contacts of BNY Mellon's clients.
- Respond to incoming operational queries and ad-hoc requests in a timely and professional manner.
- Work alongside the Sales Team and Relationship Managers, supporting the sales process and ensuring that they are kept appraised of all relevant issues relating to the client.
- Work closely with internal departments and the Transfer Agent to ensure the highest level of client service is achieved and maintained.
- Identify areas for process and client service improvements on an ongoing basis and in line with business, market and product developments.
- Observe, maintain and improve tight risk control processes.
- Deliver regular monthly and quarterly reports to clients accurately and in a timely manner.
- As needed, maintain regular client contact with the aim to improve client service and satisfaction and continue to build the BNY brand and image.
- Assist in the negotiation and implementation of new legal agreements.
- Provide temporary cover for Relationship Managers or other Client Services staff when needed.
- Fully understand and adhere to the company’s procedures covering anti financial crime matters & distributor due diligence, including but not limited to, AML, KYC and sanctions requirements.
To be successful in this role, we’re seeking the following:
**Job Specific Competencies**
- Fluency in English and German are essential
- Strong organizational skills
- Team player
- Building and leveraging internal relationships
- Client knowledge and understanding
- Numeracy and good level of competence in Excel
- Solving problems and creating solutions
- Executing the sales process
- Demonstrating our shared values with clients and co-workers
**Technical Skills, Knowledge, Systems Knowledge**
- Experience in the investment management industry
- Client Service Experience essential
**Academic/Professional Qualifications** (or equivalent qualifiers)
- Graduate Level education
- IMC preferred
At BNY, our culture speaks for itself. Here’s a few of our awards:
- America’s Most Innovative Companies, Fortune, 2024
- World’s Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
- Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024
- “Most Just Companies”, Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
- Bloomberg’s Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
LI-HYBRID
-
Client Service Associate
vor 5 Monaten
Frankfurt am Main, Deutschland besthead Executive Hunting Vollzeit**Client Service Associate / Kundendienstmitarbeiter (all genders)** Unser **international** geprägter Mandant behauptet sich als **exklusiver Vermögensverwalter** mit mehreren Standorten und fast 200 Mitarbeiter/Innen in Deutschland. Zur Festigung der **Serviceführerschaft** unseres Mandanten suchen wir für die stark expandierende Gesellschaft **in...
-
Global Client Services, Client Service Associate
vor 3 Wochen
Frankfurt am Main, Deutschland TIAA VollzeitOverview of the Role The Client Service Associate partners with associates across Global Client Group to service clients (Institutional and High Net Worth) or Distributors investing in, or distributing the company's products. Under supervision, the role communicates with clients and focuses on supporting the onboarding of new client accounts, delivering...
-
Client Services Executive
vor 5 Monaten
Frankfurt am Main, Deutschland Give A Grad A Go VollzeitA great starting salary of €35,000 - The opportunity to work for a global FinTech firm - Hybrid working opportunities **Please note, the salary is €35,000.** **Company profile - Finance SaaS** In this Client Services job for fluent German speakers, you will be joining the London offices of a global finance SaaS company. Its market-leading due...
-
Client Service Associate
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Selby Jennings VollzeitClient Service AssociateWe are seeking a skilled Client Service Professional to join our client's global client services team. As a key member of our team, you will be responsible for liaising with international clients, processing inquiries, and collaborating with multiple departments to ensure a high standard of service.Key Responsibilities:Manage client...
-
Client Service Associate
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Selby Jennings VollzeitClient Service AssociateWe are seeking a skilled Client Service Professional to join our client's global client services team. As a key member of our team, you will be responsible for liaising with international clients, processing inquiries, and collaborating with multiple departments to ensure a high standard of service.Key Responsibilities:Manage client...
-
Client Service Associate
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Selby Jennings VollzeitClient Service AssociateWe are seeking a skilled Client Service Professional to join our client's global client services team. As a key member of our team, you will be responsible for liaising with international clients, processing inquiries, and collaborating with multiple departments to ensure a high standard of service.Key Responsibilities:Manage client...
-
Client Service Associate
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Selby Jennings VollzeitClient Service AssociateWe are seeking a skilled Client Service Professional to join our client's global client services team. As a key member of our team, you will be responsible for liaising with international clients, processing inquiries, and collaborating with multiple departments to ensure a high standard of service.Key Responsibilities:Manage client...
-
Senior Associate, Client Service
vor 5 Monaten
Frankfurt am Main, Deutschland BNY Mellon VollzeitOverview Senior Associate, Treasury Services Client Service Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known...
-
Frankfurt am Main, Hessen, Deutschland THE BANK OF NEW YORK MELLON CORPORATION VollzeitTreasury Services Client Service RoleBNY Mellon is seeking a Senior Associate to join our Treasury Services Client Servicing team in EMEA. This role is located in Frankfurt, Germany.About the RoleAs a Senior Associate, you will be responsible for servicing clients across different market segments and/or regions with multiple countries and languages. You will...
-
Frankfurt am Main, Hessen, Deutschland THE BANK OF NEW YORK MELLON CORPORATION VollzeitTreasury Services Client Service RoleBNY Mellon is seeking a Senior Associate to join our Treasury Services Client Servicing team in EMEA. This role is located in Frankfurt, Germany.About the RoleAs a Senior Associate, you will be responsible for servicing clients across different market segments and/or regions with multiple countries and languages. You will...
-
Frankfurt am Main, Hessen, Deutschland THE BANK OF NEW YORK MELLON CORPORATION VollzeitUnlock Your Potential in Treasury ServicesBNY Mellon is seeking a highly skilled Senior Associate to join our Treasury Services Client Servicing team in EMEA. This role is located in Frankfurt, Germany.About the RoleAs a Senior Associate, you will be responsible for servicing clients across different market segments and/or regions with multiple countries and...
-
Frankfurt am Main, Hessen, Deutschland THE BANK OF NEW YORK MELLON CORPORATION VollzeitUnlock Your Potential in Treasury ServicesBNY Mellon is seeking a highly skilled Senior Associate to join our Treasury Services Client Servicing team in EMEA. This role is located in Frankfurt, Germany.About the RoleAs a Senior Associate, you will be responsible for servicing clients across different market segments and/or regions with multiple countries and...
-
Frankfurt am Main, Hessen, Deutschland THE BANK OF NEW YORK MELLON CORPORATION VollzeitTreasury Services Client Service RoleBNY Mellon is seeking a Senior Associate to join our Treasury Services Client Servicing team in EMEA. This role is located in Frankfurt, Germany.About the RoleAs a Senior Associate, you will be responsible for servicing clients across different market segments and/or regions with multiple countries and languages. You will...
-
Frankfurt am Main, Hessen, Deutschland THE BANK OF NEW YORK MELLON CORPORATION VollzeitTreasury Services Client Service RoleBNY Mellon is seeking a Senior Associate to join our Treasury Services Client Servicing team in EMEA. This role is located in Frankfurt, Germany.About the RoleAs a Senior Associate, you will be responsible for servicing clients across different market segments and/or regions with multiple countries and languages. You will...
-
Frankfurt am Main, Hessen, Deutschland THE BANK OF NEW YORK MELLON CORPORATION VollzeitUnlock Your Potential in Treasury ServicesBNY Mellon is seeking a highly skilled Senior Associate to join our Treasury Services Client Servicing team in EMEA. This role is located in Frankfurt, Germany.About the RoleAs a Senior Associate, you will be responsible for servicing clients across different market segments and/or regions with multiple countries and...
-
Frankfurt am Main, Hessen, Deutschland THE BANK OF NEW YORK MELLON CORPORATION VollzeitUnlock Your Potential in Treasury ServicesBNY Mellon is seeking a highly skilled Senior Associate to join our Treasury Services Client Servicing team in EMEA. This role is located in Frankfurt, Germany.About the RoleAs a Senior Associate, you will be responsible for servicing clients across different market segments and/or regions with multiple countries and...
-
Senior Associate, Client Service
vor 5 Monaten
Frankfurt am Main, Deutschland The Bank of New York Mellon Corporation Vollzeit**Senior Associate, Treasury Services Client Service** **_Bring your ideas. Make history. _** BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration....
-
Frankfurt am Main, Hessen, Deutschland THE BANK OF NEW YORK MELLON CORPORATION VollzeitTreasury Services Client Servicing RoleBNY Mellon is seeking a Senior Associate to join our Treasury Services Client Servicing team in EMEA. This role is located in Frankfurt, Germany.Key Responsibilities:Servicing clients across different market segments and/or regions with multiple countries and languages.Manage day-to-day client inquiries and...
-
Senior Associate, Client Service
vor 5 Monaten
Frankfurt, Deutschland THE BANK OF NEW YORK MELLON CORPORATION VollzeitSenior Associate, Treasury Services Client Service Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as...
-
Executive Search Consultant
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland BludauPartners Executive Consultants GmbH VollzeitJob DescriptionBludauPartners Executive Consultants GmbH is seeking a highly skilled Executive Search Consultant to join our team in Frankfurt am Main. As a key member of our Executive Search team, you will be responsible for identifying and attracting top talent for our clients.ResponsibilitiesConduct thorough research to identify potential candidates for...
