Technical Support Specialist with German
vor 7 Monaten
Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Technical Support Specialist who is ready to join us in creating a #CyberFit future and protecting the digital world
**WHAT YOU'LL DO**
- Provide timely & accurate status updates to customers and relevant internal stakeholders
- Track customer issues using a ticketing system to ensure quick resolution and proper follow-up and documentation
- Ensure that all relevant communication, documents, and files related to the case are accurately recorded in the support system
- Advise/educate customers within procedural guidelines to ensure a complete solution to their technical or service questions
**WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)**
- Fluent German and English (both oral and written, Upper Intermediate as minimum)
- Ability to analyze technical issues
- Ability to convey technical information effectively
- Excellent analytical skills
- Exceptional customer service approach
**Would be considered plus if you have**
- Prior Call Center experience in a customer/technical support setting
**WHO WE ARE**
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
LI-LB1
-
Technical Support Specialist
vor 9 Monaten
Munich, Deutschland KompiTech IT Services VollzeitKompiTech Switzerland is an IT service provider, we provides both managed services and IT automation processes to customers across Europe. In Munich, Germany. We are looking for an individual to work part-time as Technical Support Specialist. You will provide onsite support to our clients with focus on offering excellent customer service. **Key...
-
Technical Support Specialist at Attc.io
vor 7 Monaten
Munich, Deutschland ATTC Vollzeit**Technical Support Specialist at ATTC.IO** Be part of ATTC.IO’s mission to revolutionize urban spaces with AI! We’re looking for a Technical Support Specialist to provide top-tier support to clients and staff, ensuring smooth operations. **Position**: Technical Support Specialist **Location**: Munich **Salary**: Starting at €65,000...
-
Technical Support Specialist
vor 7 Monaten
Munich, Deutschland Bluebeam, Inc. VollzeitBluebeam develops innovative technology software solutions that set the standard for collaboration and workflow efficiency for Architects, Engineers and Construction professionals worldwide. We have several offices in the US, as well as Stockholm, Copenhagen, London,and Brisbane and we're now looking for a self motivated **Technical Support Specialist** to...
-
Haier Europe Technical Support Specialist
vor 4 Wochen
Munich, Bayern, Deutschland Haier Europe VollzeitAs a key member of the Nahui Team at Haier Europe, we are seeking an experienced Technical Support Specialist to join our German team. This exciting opportunity offers a chance to contribute to the development of our business and leadership objectives in the region.We are looking for an individual who embodies the core values of Haier's attitude:...
-
Technical Support Specialist for Solar PV Systems
vor 4 Wochen
Munich, Bayern, Deutschland Haier Europe VollzeitCompany OverviewHaier Europe is a leading provider of energy solutions, and we are seeking a highly skilled Technical Support Specialist to join our German team.
-
Desktop Support Specialist
vor 7 Monaten
Munich, Deutschland Sybex support Service VollzeitExp: 2+ years Base Skill Set: - A+ Certification or equivalent experience - Good working knowledge of Active Directory - 2+ years’ experience providing technical support in a fast paced and constantly changingenvironment up to executive management level. - Excellent customer service and communicationskills including providing VIP support - Experience...
-
3rd Level Support Technician with German
vor 7 Monaten
Munich, Deutschland Traffective Vollzeit**Your Tasks**: **As 3rd Level Support Technican, your day will look like this**: **09:00-09:30** Get an overview of your open tasks and prepare for the daily call. **09:30-10:00** Daily call with team colleagues and management. Every day we discuss ALL tasks and set priorities together. This way you can stay in touch with your teammates even when working...
-
Support Ops Specialist with German
vor 7 Monaten
Munich, Deutschland Amazon EU SARL (Germany Branch) VollzeitPlease note this role is available only in Amazon corporate offices in Bratislava, Slovakia and as such, will require relocation. - Fluent English and intermediate German - Experience with Microsoft Office, including Outlook, Word, and Excel Please note this role is available only in Amazon corporate offices in Bratislava, Slovakia and as such, will require...
-
Technical Specialist
vor 1 Monat
Munich, Bayern, Deutschland L&T Technology Services VollzeitAt L&T Technology Services, we are seeking a skilled Technical Specialist to join our team. As a Technical Specialist, you will play a key role in ensuring the quality and reliability of our automotive products.About the RoleThis is an exciting opportunity for a technical professional with expertise in Automotive IVI systems to contribute to the development...
-
Technical Support Expert
Vor 2 Tagen
Munich, Bayern, Deutschland OVHcloud VollzeitJob DescriptionWe are seeking a highly skilled Cloud Operations Specialist to join our team at OVHcloud. In this role, you will be responsible for providing top-notch technical support to our customers.Company Overview:OVHcloud is a leading provider of cloud infrastructure and services. We offer a wide range of solutions designed to meet the needs of...
-
Infrastructure Support Specialist
Vor 7 Tagen
Munich, Deutschland Alvarez and Marsal Vollzeit**Description** **Infrastructure Support Engineer** **Munich** A&M is a dynamic growing firm and we are looking for a highly motivated, customer-focused **Infrastructure Support Engineer **to join our team in **Munich** as a Regional Infrastructure Specialist. As an Infrastructure and Operations Support team member, you will provide advanced...
-
Brand Specialist with German
vor 6 Monaten
Munich, Deutschland Amazon EU SARL (Germany Branch) - D70 VollzeitBachelor’s/Master’s degree preferably in Business Administration, Finance, Economics, Marketing or a similar program - Minimum of 12 months professional experience after graduation in Sales, Buying, Project Management, Supply Chain, Consulting, Finance, Account Management or Marketing. - Fluent written and verbal communication in English (minimum C1...
-
Technical Support Engineer
Vor 5 Tagen
Munich, Deutschland Haier Europe VollzeitAn exciting opportunity has arisen to contribute to the development of the Nahui Team at Haier Europe. The Company is on a journey to achieve ambitious business growth and leadership objectives in the region, and we need someone who is passionate, proactive, selfdriven and motivated to join a team of open-minded individuals. We are looking for an...
-
Technical Support Engineer
Vor 5 Tagen
Munich, Deutschland Haier Energy VollzeitAn exciting opportunity has arisen to contribute to the development of the Haier Energy Team.The Company is on a journey to achieve ambitious business growth and leadership objectives in the region, and we need someone who is passionate, proactive, selfdriven and motivated to join a team of open-minded individuals. We are looking for an individual who...
-
Body Repair Field Technical Specialist
vor 1 Woche
Munich, Deutschland Tesla Vollzeit**What to Expect** Tesla is looking for a **Body Repair Field Technical Specialist** to work on one of the most progressive vehicle brands in the world. This position will involve providing Body Repair technical support to our Body Shop partners, working on both external and internal initiatives across EMEA. This position will be based in Munich, however...
-
Senior Technical Support Specialist
vor 7 Monaten
Munich, Deutschland PTC Inc. VollzeitOur world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to...
-
IT Support Specialist
Vor 7 Tagen
Munich, Deutschland Sentinel VollzeitOur client is a global life science organisation and as they expand they are looking for an experienced IT Support Specialist to maintain the efficiency and reliability of their IT systems and infrastructure. Your primary responsibility will be to provide technical support to staff, ensuring seamless day-to-day operations.It is imperative that the IT Support...
-
Brand Specialist with German
vor 1 Monat
Munich, Deutschland Amazon TA VollzeitAt Amazon we’re on the lookout for the curious, those who think big and accept challenges, willing to come build the future with us.Amazon Vendor Services (AVS) is a paid B2B service that aims to help strategic brands partner with Amazon to grow their business. As a Brand Specialist, you will gain 360-degree exposure to all areas of e-commerce at a Pan-EU...
-
Technical Operations Specialist
vor 7 Monaten
Munich, Deutschland Loyalty Partner Solutions GmbH Vollzeit**TECHNICAL OPERATIONS SPECIALIST (M/F/D)**: **General information**: Job Title Technical Operations Specialist (M/F/d) Ref # 481 Location Munich Company Loyalty Partner Solutions GmbH Job Area Information Technology Job Type Professional **Description & Requirements**: We at Loyalty Partner Solutions GmbH are pioneer and technology leaders in...
-
Customer Support Specialist
vor 7 Monaten
Munich, Deutschland LeanIX Jobs VollzeitLeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1000+ customers with Enterprise Architecture Management. We are looking for a** Customer Support Specialist **who will help evaluate and support agents based customer's request to support. As part of the Customer...