Quality Specialist

vor 2 Monaten

Düsseldorf, Deutschland C&A Vollzeit

**The future looks like you**

With over 1,300 stores in 17 European countries and more than 27,000 employees, C&A is one of Europe’s leading fashion retailers. Every day, C&A welcomes millions of visitors to its stores in Europe and to its online shop. C&A offers high-quality and long-lasting fashion at affordable prices for all. We are building on 184 years of experience in the fashion industry and continuously modernize the company to become an omnichannel fashion retailer.

Our Production and Quality teams are accountable for the implementation and adaptation of uniform quality processes to meet business deliverables whilst maintaining the C&A brand through our quality and safety standards. This role is crucial for maintaining competitive market positioning and delivering consistent, high-quality products to C&A customers. Please note, this is not a Quality Control/Inspection role, but a role committed to identifying and resolving quality issues within our supply network based on data and feedback.

At C&A we are driven by our values. We are united by our passion for fashion and consumers. We believe that affordable and high-quality fashion is not contradictory to caring for people & the planet. We see ourselves as an always-on learning community, always forward thinking and acting to develop our business and innovate the industry. Only when we work together as a team we can face challenges and find innovative solutions.

**Your responsibilities**
- ** Quality Management**: Proactively manage all quality-related inquiries, issues, and solutions within the business unit.
- ** Reporting and Communication**: Follow up on inspection reports and ensure communication between the quality team and the commercial team on-site.
- ** Representation in Team**: Participate in cross-functional meetings and represent the quality team to ensure adherence to quality and business strategies.
- ** Training and Support**: Conduct training sessions for employees and support the in-house laboratory as well as the inspectors.
- ** Market Analysis and Supplier Engagement**: Observe the competitive landscape from a quality perspective and actively engage suppliers in meetings.

**What you bring**

We would be keen to speak to those with a blend of the following skills and capabilities:

- ** Administrative and Organizational Skills**:Strong organizational abilities with attention to detail, effective time management, and the capacity to prioritize tasks.
- ** Product Quality Expertise**: Solid background or education in product quality, with knowledge of fabrics, garments, accessories, or footwear, and familiarity with testing processes.
- ** Interpersonal and Communication Skills**:Excellent verbal and written communication skills, including presentation abilities, and strong interpersonal skills for teamwork and independent work in fast-paced settings.
- ** Problem-Solving and Critical Thinking**:Solution-oriented mindset with strong problem-solving skills and the ability to think critically to make customer-focused decisions.
- ** Technical Proficiency**:Proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience with product development tools like PLM and data reporting tools such as Pivot88
- ** Language**:This role will require a good command of English and German.

**What we offer**

This is an opportunity for you to join us on a truly exciting transformation journey, where you’ll be able to leave footprints that last and contribute significantly to our vision. As well as knowing that you played a key part in the evolution of one of Europe’s most recognisable retail brands, you will also enjoy:

- Countless learning and development opportunities via our C&A academy
- An employee discount in C&A stores
- Access to Partner Discounts scheme
- 30 days' vacation plus bank holidays
- Access to our pension scheme
- An exciting job in an international and inspirational working environment
- A positive working atmosphere and a talented team with an open feedback culture

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