Division Lead

vor 7 Monaten

Berlin, Deutschland JPMorgan Chase & Co Vollzeit

**JOB DESCRIPTION**
Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide?

Join us at JPMorgan & Chase Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth and expansion for Chase, we’re looking for a passionate KYC Division Lead who will lead multiple high-performing teams, championing a culture of "Right First Time" service, and implementing exceptional operational standards across our KYC operations.
- Provide direct supervision and mentorship to the People Leads within KYC division, ensuring effectively manage their respective teams
- Collaborate with People Leads to establish clear performance targets and KPIs for their teams, ensuring alignment with overall KYC goals
- Experience in monitoring and evaluating key performance metrics, using analytical insights to drive improvements in KYC processes and team productivity.
- Demonstrated ability to implement and maintain high operational standards in a dynamic, international work environment.
- Working closely with compliance, legal, and other stakeholder channel managers to ensure that timely updates and reports are prepared and communicated with relevant teams including senior management.
- Proficient in driving cross-functional collaboration to develop superior customer experiences while managing risks effectively.
- Regularly review and analyse KYC data and reports to identify areas for process improvement, efficiency gains, and enhanced compliance measures.

**Required qualifications, capabilities, and skills**
- Previous work experience in any of the following areas or similar: KYC / AML /Compliance / Audit / Regulation / Risk & Controls and knowledge of Retail Products /Client Types
- Adaptability and agility to excel in an ever-evolving business landscape, with experience in high-growth.
- In-depth knowledge of KYC regulations, AML laws and compliance framework
- Excellent analytical and research skills, detail oriented with a quality-focused work ethic with a strong controls mind-set with the ability to deep-dive and investigate issues to reach a successful resolution to applicable parties
- Proven leadership experience in managing several teams and processes.
- Ability to thrive in an ambiguous work environment while advocating risk management, compliance, and outstanding customer experiences.
- Clear and effective communication for interactions with teams and regulatory authorities
- Excellent communication skills fluent in German and English

**Preferred qualifications, capabilities and skills**
- Familiarity with advanced KYC technologies and data analytics.
- Ability to leverage technology for KYC compliance and process enhancement
- Knowledge of the German regulatory framework and best practice regarding fraud prevention.

ICBCAREERS

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

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