Sales Representative

vor 7 Monaten


Berlin, Deutschland Novanta Vollzeit

Novanta is one global team with over 26 offices located in The Americas, Europe and Asia-Pacific. Looking for a great place to work? You have found it with a culture that embraces teamwork, collaboration and empowerment. Come explore Novanta.

This job is responsible for managing regional customer accounts, securing customer’s satisfaction, delegation of customer needs into the organization, and identifying new customer projects.

Primary Responsibilities
- Support existing customers with full service
- Keep contact to all operative customer structures and appropriate key decision makers
- Coordinate customer communication (rolling forecast, blanket orders, complain management (NC), supplier reviews)
- Identify customer’s pain points, and communicate internally
- Forecast and Funnel management: Identify new project opportunities (SALESFORCE; ERP) with existing accounts
- Coordination of customer project tasks (NPI, SICR, RA) in collaboration with internal departments
- Identify sales opportunity in existing accounts.
- Work effectively with Product management and engineering resources to define and develop custom products for OEM accounts.
- Utilize metrics to evaluate supplier performance within each account.
- Coordinate information regional with sales representatives.

General Tasks
- Strict compliance with the quality, occupational safety and environmental regulations.
- Implementation of the instructions of the quality / environmental management representative and the occupational safety specialist.

Required Experience, Education, Skills, Training and Competencies
- Entry level job requiring no or very limited related work experience.
- Requires a significant amount analysis. Requires that complex problems are anticipated, identified, defined. Once the problem is clarified, alternatives and recommendations must then be developed. The solution involves new concepts and creativity.
- Structured work processes. Some decisions are taken independently based on known alternative procedures.

Travel Requirements
- Travel by public transportation including train and airplane on demand
- Passport for international travel (customer & internal meetings)

Physical Requirements
- Mobility to work in a standard office setting and to use standard office equipment, including a computer.
- Ability to use vison to read computer screen and read printed materials

Please call +1 781-266-5700 if you need a disability accommodation for any part of the employment process.


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