Customer Support Executive

vor 7 Monaten


Stuttgart, Deutschland N Consulting Ltd Vollzeit

Location: Sindelfingen, Germany

*Skills**:stock management, asset management, windows**

Language**:German**

Experience**:0-5 Years**

Roles & Responsibilities:

- Making calls with delivery team.
- Must have stock management, asset management, windows knowledge.
- Professional interaction with Daimler employees to ensure high customer satisfaction.
- Perform basic device setup and initial troubleshooting as needed.
- Resolve or escalate delivery issues or customer complaints
- Adhere to company policies, procedures and standards for ethics and integrity.
- Coordination with headquarters for regular updates and reporting.
- Knowledge of German. Knowledge of English is an advantage.
- Proven experience in a customer service role.
- Excellent interpersonal and communication skills.
- Ability to manage stressful situations and remain calm and professional.
- Basic understanding of tech devices such as iPhones and laptops and ability to perform basic setup and troubleshooting.
- Ability to work independently and in a team.

Type of position**:fixed-term contract, internship, working student, Freshers can apply**

**Job Types**: Full-time, Contract
Contract length: 6 months

**Salary**: Up to 200.00€ per day

Ability to commute/relocate:

- Stuttgart: Reliably commute or planning to relocate before starting work (required)

Work Location: In person



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