Internship in Region Europe Service

vor 4 Wochen

Stuttgart, Deutschland Mercedes-Benz AG Vollzeit

**Aufgaben**:
Internship opportunity within the Customer Services area of Passenger Cars Region Europe (MS/EC) supporting the Service Contract team. Starting June 2023 in the Office V building at Stuttgart Vaihingen.

About the department...
Passenger Cars Region Europe is responsible for the Sales and Customer Services business for 18 European markets. Our goal is to be the leading region for sales, profitability and customer satisfaction. In order to achieve this we need active and dedicated staff to support the Customer Services Operations (MS/ECO) team.

You will be joining a team of international experts who work to ensure a standardised high level of quality and implement best practices across the Region.

**Your tasks will include...
- Support with the development of marketing materials within the Customer Services department
- Participate to marketing briefing and support the coordination and communication with external agencies
- Support in steering markets implementation of developed material
- Support the team with a new e-Commerce strategy and active marketing campaigns
- Take part in the implementation of trainings to support our dealer network Service Contract/ISP knowledge
- Manage the Service Contracts Social Intranet page
- Produce presentations and materials supporting the Customer Services Operations Team
- Assist in the organisation of meetings, workshops and team events
- Adhoc assignments and tasks to support to ongoing business activities of the Customer Services business

**Qualifikationen**:

- Graduate Bachelor degree, undergoing a Master degree programme
- Very good communication skills and proficiency in English and German - other European languages advantageous
- Experiences with MS-Office
- Motivation, commitment, comfortable working in a team and independently/remotely, reliability, analytical skills, creative, confident and professional demeanour

**Additional information**:
It doesn’t work completely without formalities.

Please find the criteria of employment here.
- Citizens of countries outside the European Trade Union please send, if applicable, your residence / work permit.

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