Customer Service Support Dach
vor 3 Wochen
**Customer Service Support DACH - Part Time 25h (m/w/d)**:
- Contrat permanent
- Temps partiel
- Moins de 2 ans d’expérience
- Aucun niveau d'étude exigé
- Customer service
- Publiée le 26/01/2024
**Mission**:
- We are now looking for a Customer Service Support for our Wholesale organisation in Düsseldorf (around 1,500 wholesale dealers) to support our sales team on a part-time basis and help ensure and improve our customer satisfaction.
- **Y**our main tasks**
- Monitoring the delivery status in the DACH region (Germany - Austria - Switzerland) : Supporting the sales team in day-to-day operations
- Sales support
- Creation of newsletters : send important business information
- Processing customer inquiries : keep customers informed of the progress of their requests and provide them with the necessary information/solutions - confirm their satisfaction
- B2B analyses : review the performance data you've collected.
**Profil**:
**Your qualifications**
- Experience in the field of Customer Service (as a showroom coordinator or account manager) in the fashion industry
- Great passion for the service sector and high service orientation
- Strong verbal and written communication skills in German and English
- Identification with our products, the brand and the valors of the brand
- Structured, independent and solution-orientated way of working
- Team player and flexible
- Very good Microsoft Office skills
**What we offer you**
- Regular employee events
- Clothing allowance
- Business mobile phone and laptop
- Team catering
- Collegial atmosphere
- A dynamic team that loves and lives fashion
You can't wait to work in a familiar atmosphere and be part of a motivated and committed success team ? You have a strong leader attitude and you love to take responsibility for a team, then don't hesitate, we can't wait to meet you **Localisation**:
Emplacement Adresse
Düsseldorf, Düsseldorf, Allemagne
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