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Marketing and Sales Operations Representative
vor 3 Monaten
**Career Area**:
Sales
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Caterpillar EAME Europe Region is looking towards the future and is developing the Marketing capability of its dealer network in support of the Caterpillar Services Growth Strategy. We have an exciting opportunity for a **M **_arketing and Sales Operations Representative _**who will be responsible for developing dealer marketing capabilities with a strong focus on aftermarket. The role requires strong project management, strategic thinking and business understanding of Europe region.
**Role Definition**
Advising on marketing and sales initiatives and dealer/customer related strategies, systems and processes.
**Responsibilities**:
- Responding to inquiries and resolving problems regarding business plan execution, operational improvement and achievement of targets.
- Advising on existing and potential customer experiences issues and improvement measures.
- Consult with dealers on ways to improve marketing and sales capabilities, supporting the overall business development process.
- Govern dealer execution of the programs that increase sales and improve customer experience.
**Skill Descriptors**:Proven experience (5-6yrs.) in B2B and B2C Marketing, Digital marketing and Sales Funnel management. Proficiency in **English **required, proficiency in **German **a plus.
- **Customer Focus**:Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
- **Decision Making and Critical Thinking**:Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
- **Negotiating**:Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
- **Relationship Management**:Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
- **Project Management**:Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
- **Value Selling**:Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
**_Additional information:_***
- Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, _color _, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws._
**_A valid work permit or EU-25/EFTA citizenship is required for this position._**
- Follow us on Twitter, Facebook, LinkedIn, and YouTube._
**_NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined._**
**Posting Dates**:
January 29, 2024 - February 2, 2024
Caterpillar is an Equal Opportunity Employer (EEO).
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