Collections Specialist
vor 6 Monaten
Job Description
**A little about us**:
Container xChange is a leading tech company providing a state-of-the-art online platform for container logistics and operations. We simplify global trade by streamlining all processes around container transactions for logistics companies. Essentially transforming the way the world does business.
Our team of 300+ like-minded xChangees from 65+ nationalities has made this possible We have scaled far beyond the small start-up we once were and continue to disrupt the industry together.
Collections Specialist (f/m/d)
We are looking for Collections Specialist to take ownership of running all our client’s payment related matters. You will ensure the maximum integrity of the processes and collaboration between all involved parties. You will be the first point of contact for our clients and internal stakeholders for any AR queries, and work closely with Finance Leadership, Risk, and Account Managers to guarantee invoice collection while providing outstanding service to clients. You will also work together with our Finance Product team to continuously automate the workflows.
**Requirements**:
Your responsibilities in a nutshell
- You fully own and manage your collection portfolio, and ensure that a collection process is well defined and followed meticulously
- Contacting debtors and planning course of action to recover overdue amounts
- Become fully proficient about our invoices, our Wallet and customer statements
- You run operational processes efficiently and contribute ideas to further improve them
- You help further develop our debt portfolio reporting and contribute ideas to advance our tool stack (incl. Oracle NetSuite)
What we’re looking for
- A strong understanding of payment operations and the ability to translate this into a scalable strategy
- Your ideal background is in debt collection, and/or accounts receivables (AR)
- You are smart and strong both quantitatively and analytically
- You are a great communicator (our company language is English) and are willing to pick up the phone to call our clients
- You run meticulous processes and are trustworthy in all dimensions
- You are skilled at handling Excel/GSheets
- You have experience working with a Finance ERP system (e.g., Oracle NetSuite)
- You have a high personal drive and are excited to turn operational processes into new feature ideas
What to expect?
**Ownership & impact at xChange**: you will have a direct stake in xChange as a shareholder with a competitive virtual equity package You will also have full ownership and trust to drive impactful topics, supported by smart and driven individuals. Plus, get personal coaching and counseling for both professional development and personal support through our partnership with Fürstenberg Institut.
**xChange culture & collaboration**: our diverse and talented team operates with flat hierarchies and a growth-focused mindset which fosters an open-minded, collaborative, and high-performance driven culture where A-players thrive.
**Other perks at xChange**: 28 vacation days, mental healthcare & coaching program, discounted bike leasing, a subsidized Deutschlandticket, language courses and many more. Feel free to ask the Talent team for details
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