Client Advisor

Vor 4 Tagen

Berlin, Deutschland BURBERRY Vollzeit

Burberry is a British luxury brand, headquartered in London.

**Stellenbeschreibung**: INTRODUCTION
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.
Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.
As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.
RESPONSIBILITIES
SERVICE AND SALES
Meet and exceed individual and store sales and other commercial KPIs
Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction
Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling
Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.
Be efficient in following-up and delivering after-sales services to our clients
Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required
Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines
Foster team work and a positive work climate
CLIENT ENGAGEMENT
Build meaningful relationships with Clients
Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.
Capture new luxury clients to grow the individual and store client book with a commercial objective mindset
Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests
PERSONAL PROFILE
A proven track record in delivering sales and exceeding targets
Previous experience in Clientelling
A strong interest in fashion, art and culture
Strong product knowledge and good understanding of store retail operations
Understanding of competitor products
Experience in working as part of a team
Fluent in local language; English proficiency is desirable
Other language knowledge is desirable
Demonstrates Confidence, Curiosity, Conviction, and Care
Enjoys being part of a team
Energetic, Pro-active and self-motivated
Detail-oriented and creative with a passion for selling
Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels
Results driven and commercial mindset
Flexible, collaborative and adaptable approach to work
FOOTER

**Posting Notes**: Germany || Not Applicable || Berlin || RETAIL OFFLINE || MAINLINE || n/a ||

**Profil**: Permanent

  • Client Advisor

    vor 4 Monaten

    Berlin, Deutschland Burberry Vollzeit

    **Client Advisor**: - Department: RETAIL OFFLINE- City: Berlin- Location: DE**INTRODUCTION**: At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded...

  • Client Advisor

    vor 6 Monaten

    Berlin, Deutschland Diesel Vollzeit

    **Client Advisor**: DIESEL ist ein junges, internationales Design-Unternehmen, das neben Jeans - und Fashionwear auch Accessories, Jewellery, Bodywear, Parfum sowie Footwear & Bags herstellt. Wir sind auf der Suche nach einem erfahrenen **Client Advisor (m/w/d)** in Voll - oder Teilzeit für unseren Store in **Berlin Kurfürstendamm**. **Ort: Berlin...

  • Client Advisor

    vor 4 Monaten

    Berlin, Deutschland Maison Valentino Vollzeit

    **Location**: Berlin, DE ID: 9723 A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino...

  • Client Advisor

    Vor 3 Tagen

    Berlin, Deutschland ANINE BING Vollzeit

    **Who We Are**: ANINE BING Corporation is a fast-growing fashion & commerce startup revolutionizing the way products are developed, produced, marketed, sold, and delivered to customers. The brand reaches customers across social platforms, eCommerce, branded brick-and-mortar stores, and major department stores. ANINE BING has a global presence, with 11 stores...

  • Client Advisor Luxury Jewellry in Berlin

    vor 1 Monat

    Berlin, Deutschland Grafton Deutschland Vollzeit

    Im Auftrag unseres Kunden, bekannt für feinste Schmuckkunst, suchen wir einen erfahrenen Client Advisor (gn) für die Boutique auf dem Ku'Damm in Berlin. Im Auftrag unseres Kunden, bekannt für feinste Schmuckkunst, suchen wir einen erfahrenen Client Advisor (gn) für die Boutique auf dem Ku'Damm in Berlin. **Ihre Aufgaben als Client Advisor (gn)** -...

  • Client Advisor Für Eine Luxury Beauty Niche Brand

    vor 1 Monat

    Berlin, Deutschland Grafton Deutschland Vollzeit

    Für unseren Kunden - ein exklusiver Luxusparfumeur - suchen wir einen Client Advisor(gn) für dessen Counter am Standort Berlin/KaDeWe in Vollzeit. **Stellenbeschreibung** Für unseren Kunden - ein exklusiver Luxusparfumeur - suchen wir einen Client Advisor(gn) für dessen Counter am Standort Berlin/KaDeWe in Vollzeit. **Ihre Aufgaben als Client Advisor...

  • Client Advisor

    vor 7 Monaten

    Berlin, Deutschland Maison Valentino Vollzeit

    **Location**: Berlin, DE ID: 8611 A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each...

  • Client Advisor, Berlin

    vor 19 Stunden

    Berlin, Deutschland Maison Valentino Vollzeit

    **Location**: Berlin, Germany ID: 7093 WHY WORK FOR VALENTINO Founded in Rome 1960, Valentino is an Italian Maison de Couture that aims to provide uniqueness to our customers through mastery, creativity, intimacy and care. As of today, Valentino counts about 4.000 colleagues in 30 different Countries all over the world. Every branch of the Valentino...

  • Senior Client Advisor

    vor 7 Monaten

    Berlin, Deutschland Maison Valentino Vollzeit

    **Location**: Berlin, DE ID: 9268 A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each...

  • Client Advisor

    vor 7 Monaten

    Berlin, Deutschland Maison Valentino Vollzeit

    **Location**: Berlin, DE ID: 8134 A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each...

  • Fashion Digital Client Advisor

    vor 7 Monaten

    Berlin, Deutschland KGR Vollzeit

    We are recruiting for a leading international fashion company a Digital Private Client Advisor for their **Brussels **office. The role is based in **Belgium** **Missions**: Develop the company's Client Portfolio by nurturing existing clients, reactivate lapsed clients and acquire high-value prospects by providing exceptional omnichannel experience - Retain...

  • Client Advisor

    Vor 4 Tagen

    Berlin, Deutschland BURBERRY Vollzeit

    Die Marke Gegründet im Jahr 1856 ist Burberry eine Luxusmarke von unverwechselbarem britischem Charakter und hohem internationalem Renommee. Der Firmenhauptsitz befindet sich in London und das Unternehmen ist an der Londoner Börse gelistet. Burberry nimmt jede Gelegenheit wahr, um neue Ideen weiter zu entwickeln und den Firmenwachstum zu fördern. -...

  • Senior Client Advisor

    vor 2 Monaten

    Berlin, Deutschland Maison Valentino Vollzeit

    **Location**: Berlin, DE ID: 10220 A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each...

  • Senior Client Advisor

    vor 6 Monaten

    Berlin, Deutschland Olga Hofmann Recruitment Vollzeit

    **Luxus Senior Client Advisor (m/w/d) für ein internationales Luxus Unternehmen (Uhren & Schmuck)** **Für unseren Kunden im Bereich LUXUS RETAIL suchen wir für die Boutique in Berlin Stadtmitte einen motivierten Senior Client Advisor.** Alle personenbezogenen Formulierungen sind geschlechtsneutral zu betrachten. **Aufgaben**: - Professionelle 360°...

  • Client Advisor

    vor 7 Monaten

    Berlin, Deutschland LUXETALENT Vollzeit

    Luxe Talent, eine internationale Personal - und Ausbildungsberatung, die sich auf Stellenangebote für Führungskräfte und dem mittleren Management in den Bereichen Mode, Luxus, Einzelhandel, Lebensmittel und Getränke, Gastgewerbe und FMCG spezialisiert hat, sucht für eine **Luxus Modemarke** einen **Client Advisor** (m/w/d) in **Berlin**. In unserer...

  • Client Service Advisor

    vor 3 Monaten

    Berlin, Deutschland Weezevent Vollzeit

    **Type de contrat**: CDI **Localisation**: Berlin **Entreprise**: **Weezevent** is the Europe leading provider for **Online** **Ticketing**, **Cashless** **Payment** and **Access** **Control solutions** for live events of all kinds (festivals, sports events, conferences and others) and any size (Lollapalooza, Rock Werchter, Dour, Formula 1, Club Brugge and...

  • Client Advisor

    Vor 2 Tagen

    Berlin, Deutschland Ganni Vollzeit

    **WE'RE OPENING IN BERLIN AND THEREFOR RECRUITING NEW SALES ADVISORS TO JOIN AN AMAZING NEW TEAM AND KICK OF OUR EXCITING JOURNEY IN GERMANY! THIS POSITION IS PART-TIME AND WE ARE LOOKING FOR SALES ADVISORS WHO CAN WORK 20 HOURS OR 10 HOURS PER WEEK. YOU WILL BE REPORTING DIRECTLY TO THE STORE MANAGER.** GANNI is committed to creating a more diverse, equal...

  • International Client Service Advisor

    vor 4 Wochen

    Berlin, Berlin, Deutschland Grow-Talent Vollzeit

    Job DescriptionWe are seeking a skilled and dedicated client service advisor to join our team in Budapest. As an advisor, you will be the primary point of contact for our clients, providing exceptional support and ensuring their needs are met.Key Responsibilities:Respond promptly and effectively to all customer inquiries within established timelinesBuild and...

  • Werkstudent / Client Advisor in Teilzeit (20

    Vor 4 Tagen

    Berlin, Deutschland Closed GmbH Vollzeit

    Closed ist eine internationale Fashion-Marke mit langer Familientradition. 1978 von französischen Modemachern in Italien als Denim-Label gegründet, ist das Unternehmen seit Anfang der Neunzigerjahre in Hamburg ansässig. Closed steht für hochwertiges Design und kompromisslose Qualität - mit besonderem Fokus auf traditionelles Handwerk und Liebe zum...

  • Client Advisor in Teilzeit

    vor 2 Monaten

    Berlin, Deutschland Closed Direct GmbH Vollzeit

    Closed ist eine Designmarke, die ihren Ursprung im Herzen Europas hat. Mit Denim im Kern fängt sie den europäischen Zeitgeist ein - und fertigt auf faire Weise hochwertige Produkte, die Luxus und Alltag vereinen. Mit ausgeprägtem Sinn für Ästhetik und starkem Fokus auf besonders hochwertige Materialien produziert Closed Kollektionen für Damen und...