Customer Service

vor 6 Monaten


Berlin, Deutschland Kettler Trading GmbH Vollzeit

Bei der Kettler Trading GmbH anfangen - Warum?

Möchtest du Teil eines Teams werden, das nicht nur für seine Innovationen im Freizeitbereich, sondern auch für Klassiker wie das Kettcar bekannt ist? Die Kettler Trading GmbH, eine führende Marke in den Bereichen Tischtennis und Kind
- und Spielprodukte, steht seit Jahren für Qualität, Langlebigkeit und Freude an der Bewegung - Werte, die wir nicht nur in unseren Produkten, sondern auch in unserer Unternehmenskultur leben. Unser Angebot reicht von hochwertigen Tischtennisplatten, die sowohl in Freizeiteinrichtungen als auch in professionellen Wettkampfumgebungen zum Einsatz kommen, bis hin zu innovativen Spielgeräten, die Kinderherzen höher schlagen lassen. Bei uns findest du ein inspirierendes Arbeitsumfeld, das dir Raum für persönliche und berufliche Entwicklung bietet. Wir legen Wert auf persönliches Onboarding, bieten dir die Möglichkeit, eigene Ideen einzubringen und aktiv an Projekten teilzunehmen. Unsere wertschätzende und offene Unternehmenskultur wird durch regelmäßige Team-Events und gemeinsame Aktivitäten gestärkt. Du wirst Teil eines dynamischen Teams, das sich durch Flexibilität auszeichnet - sei es im Büro in Berlin oder im Homeoffice.

Aufgaben

Wir suchen Unterstützung im Bereich Customer Service und Ordermanagement und eine motivierte Persönlichkeit, die nicht nur Freude an der Zusammenarbeit mit Kollegen hat, sondern auch folgende Fähigkeiten mitbringt:

- Teamfähigkeit
- Effizientes Zeitmanagement
- Kommunikationsgeschick
- Kreativität und Innovationsbereitschaft

Qualifikation

**Voraussetzungen**:

- Sehr gute Deutschkenntnisse
- Beherrschung der englischen Sprache
- Grundkenntnisse im Kundenservice

**Von Vorteil, aber nicht zwingend**:

- Erfahrungen mit Zendesk, Plentymarkets, Trello, Google Drive, Google Analytics, Excel, Amazon Seller Central

**Deine Aufgaben**:

- Kundenservice per E-Mail und Telefon
- Bearbeitung von Reklamationen und Retouren
- Ordermanagement
- Betreuung von Marktplätzen
- Erstellung und Durchführung von eigenen Projekten

**Was wir uns wünschen**:

- Proaktives Mitdenken
- Keine Angst vor neuen Aufgaben
- Einbringen eigener Ideen und Projekte
- Unterstützung bei Messen, Events und Lagerbesuchen
- Selbstvertrauen und Mut
- Bereitschaft zum Lernen und zur persönlichen Entwicklung

**Benefits**:

- Tolle Arbeitsatmosphäre in einem kleinen Team
- Weiterbildungsförderung
- Abwechslungsreiche Tätigkeit mit flexiblen Arbeitszeiten und Homeoffice-Möglichkeit - Du kannst aber auch jederzeit ins Büro in Berlin kommen
- Regelmäßige Teamevents zur Stärkung des Zusammenhalts

**Wie bewerben**:
Bist du bereit für diese spannende Herausforderung? Dann freuen wir uns auf deinen Lebenslauf und ein Anschreiben, das uns überzeugt, dass du die perfekte Ergänzung für unser Team bist. Bewirb dich jetzt und werde Teil eines Unternehmens, das Bewegung nicht nur verkauft, sondern lebt. Wir freuen uns darauf, dich vielleicht bald in unserem Team willkommen zu heißen



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