Head of Customer Contract Management
vor 3 Wochen
Head of Customer Contract Management
- Full-time
**Company Description**:
Statkraft has been making clean energy possible for over a century. That is what we offer. 125 years of unrivalled expertise in supplying the world with what it needs most. We envision a world that runs entirely on renewable energy. Because in the fight against climate change, we do not see renewable energy as part of the solution - we believe it must be the solution. With us, you will shape a career that is truly forward-facing with many amazing opportunities and offerings to match.
- But there is more work to be done - that's why we need you to join us_
The Market Operation and Risk (MR) unit is the hub of all operations supporting our Trading and Origination activities, and Asset Management for Europe & US. The department is responsible for all processes and operations in the Back Office Europe & US, Risk Management, New Products & Investment Support, and the Digitalisation Office. The responsibility of the department is to ensure accurate and high-quality results in all operational activities to support Statkraft growth ambitions.
**Department**:
The Continental Metering Business Operations (MRO) department is the process engine for all metered business activities in Germany, Iberia, France, Italy and Poland, and possibly more continental markets to come. The team is an important contributor of the deal entry to payment value chain of a contract, ensuring accurate validation of all contract parameters, master data and contract configurations, balance and contract settlement, invoicing & accrual processes, payment preparation & P&L calculation. This department has important interfaces and deliveries to our New Products and Investment Support unit, EU Regulatory Reporting, Revenue Operations, Certificate Management and many other different departments in the Finance, Accounting, Tax, Legal areas.
You will establish and lead an international team who will be the interface between MRO/ MRB delivered services and the internal and external stakeholders in the respective market (the respective Front office Team as well as external counterparties). The provided services will be newly established in MRO and are designed in order to continuously improve and optimize the MRO delivered services in a market centric approach. The team will be co-located with the respective Front office teams in the different geographies (e.g. Spain, France, Germany). Your teams will drive the continuous improvement journey for our counterparties by understanding operational requirements and coordinating smoot delivery
**Your role**:
You will be part of the MRO Management team and in this role ensure proper delivery of end-to-end services within MRO and beyond as well steer initiatives towards strategic improvement. We also expect you to proactively engage within the Statkraft organization to drive change and enlarge Statkraft capabilities for profound decision making. Your tasks will include:
- Leading the activities in diverse markets and geographies, you guide and support your local teams, delivering locally adapted services while ensuring common standards and establishing synergies
- Lead a team of market centric specialists for metered contracts in the respective markets
- Support Front Office in contract set-up as well as with NPAI requests by balancing the implementation requirements upfront and proposing best practice approaches
- Discuss and advise upon full PnL cross system towards Front Office
- Coordinate deliveries of all respective Back offices towards Front Office
- Lead the counterparty operational interaction across all respective markets and propose continuous improvements toward counterparties
- Train new team members and ensure the right balance of market centric localisation and common standards cross market
- Engage with experts within and outside the company best practice implementation
**Qualifications**:
**About you**:
- Excellent university degree in Economics, Engineering or Science.
- At least 5-10 years of experience within the electricity industry with profound understanding of Origination Business
- Relevant leadership experience within projects and/or line organisations
- Strong communication skills and ability to adapt to different market requirements
- Strong analytical and commercial mind-set
- Very proactive way of working.
- Business fluent language skills in English, further language skills e.g. Spanish, Italian, French are of advantage**Additional Information**:
**Statkraft offers**:
- Unlimited learning opportunities at various levels of the organisation including LinkedIn Learning and inspiring leaderships program like IMD
- The chance to grow your career alongside a truly global network of experts, leaders, specialists and graduates from different countries and backgrounds-
- The opportunity to work somewhere with pride, and to be able to honestly say “My work is contributing to saving the planet”
- A work cu
-
Head of Central Project Management Office
Vor 7 Tagen
Duesseldorf, Deutschland Vodafone VollzeitVantage Towers is one of Europe’s leading tower companies, and our infrastructure and technologies are helping to connect people, businesses, and internet-enabled devices like never before. We combine the scale, stability and quality of our leading tower network with the agility, optimism and energy of a start-up. We’re inspired by our past successes and...
-
Duesseldorf, Deutschland ARCHIMED Vollzeit**About the company** CRO is a leading Clinical Research Organization dedicated to advancing healthcare through innovative research solutions. With a focus on delivering high-quality clinical trials and comprehensive services, we strive to make a meaningful impact on patient care worldwide. **Requirements**: As a Contract Officer within our Contract...
-
Contract Management Specialist
vor 1 Monat
Duesseldorf, Deutschland Cytiva VollzeitBe part of something altogether life-changing Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene...
-
Head of Customer Data Strategy
vor 1 Woche
Duesseldorf, Deutschland ALDI SÜD Vollzeit**HEAD OF CUSTOMER DATA STRATEGY & ACCELERATION (M/W/D)** VERWALTUNG **Mülheim an der Ruhr** BEGINN **nach Vereinbarung** WÖCHENTLICHE ARBEITSZEIT **Vollzeit** VERTRAGSART **unbefristet** **EIN ARBEITGEBER, DER ZU DIR PASST**: - Du möchtest etwas bewegen und aktiv den weiteren Aufbau und Erfolg des ALDI E-Commerce & Online Services Teams gestalten?...
-
Head of Procurement
vor 1 Monat
Duesseldorf, Deutschland HRS GmbH VollzeitBecome part of our Central Procurement Team as Head of Procurement (M/F/d) with exciting and various tasks. Orchestrate and build procurement processes in our Team at HRS on a global level. Be responsible for our global procurement initiatives to negotiate contracts and implement new processes on an operative and strategic level! Tasks - As Head of...
-
Head of Housekeeping
vor 1 Monat
Duesseldorf, Deutschland Atlean World VollzeitAtlean World is hiring for an awesome hotel chain head of housekeepers. About the Role Are you passionate about keeping things clean, organized, and running smoothly? Do you thrive in a leadership role where your attention to detail and commitment to quality shine? As our Head of Housekeeping, you'll have the chance to lead a dedicated team, ensuring every...
-
Head of Housekeeping
vor 1 Tag
Duesseldorf, Deutschland Atlean World VollzeitAtlean World is hiring for an awesome hotel chain head of housekeepers. About the Role Are you passionate about keeping things clean, organized, and running smoothly? Do you thrive in a leadership role where your attention to detail and commitment to quality shine? As our Head of Housekeeping, you'll have the chance to lead a dedicated team, ensuring every...
-
Head of Cu Western Europe
vor 1 Woche
Duesseldorf, Deutschland Ericsson VollzeitWe are looking for the Head of Customer Unit Western Europe within Market Area Europe and Latin America, who wants to take part in our continued journey with strong business momentum and close partnership with our customers, building a strong foundation for future business and innovation._ At Customer Unit Western Europe, we are responsible for creating...
-
Head of Customer Operations Europe
vor 1 Monat
Duesseldorf, Deutschland Birkenstock Group B.V. & Co. KG VollzeitBIRKENSTOCK is a global lifestyle brand that stands for quality, functionality and well-being in all aspects of life. The historical roots of this traditional, family-run company can be traced back to 1774. Today, the product range includes sandals, closed shoes, accessories, natural cosmetics, beds and sleeping systems. With over 5,500 employees,...
-
Head of Customer Journey
vor 1 Tag
Duesseldorf, Deutschland IU Internationale Hochschule Vollzeit**Grow with us! Start your career at IU!** Our international Inhouse Performance Marketing team is hiring a **Head of Customer Journey **(M/F/d)** at one of our locations in **Germany **or fully **remote.** **Your tasks**: - Own the customer journey in our international markets from first touch of the user to becoming a student - Define conversion...
-
Head of Vets
vor 1 Woche
Duesseldorf, Deutschland Labcorp VollzeitLabcorp Early Development Services GmbH is an internationally recognized contract research organization providing scientific services to the pharmaceutical industry. The company is located in Münster / Westphalia. For the purpose of developing innovative human biologics and pharmaceuticals, the company conducts studies on non-human primates for...
-
Head of Payroll Management
vor 1 Monat
Duesseldorf, Deutschland DL Remote VollzeitWir besetzen aktuell eine Stelle als Head of Payroll Management bei einem führenden europäischen Medienkonzern. Wir suchen hier eine(n) Payroll Experten der bereits grössere Teams geleitet hat und SAP HCM Erfahrung mitbringt. | ABOUT THE ROLE Gemeinsam mit Deinem Team (~20MA) wirst Du die Neuausrichtung und weitere Digitalisierung der Payroll-Abteilung...
-
Head of Desk
vor 1 Monat
Duesseldorf, Deutschland Ebury VollzeitEbury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Head of Desk - FX Sales** A senior member of our Front Office team, the Head of Desk has responsibility...
-
Head of Procurement Germany
vor 1 Woche
Duesseldorf, Deutschland Statkraft VollzeitCompany Description Statkraft is a leading company in hydropower internationally and Europe’s largest generator of renewable energy. The Group produces hydropower, wind power, gas-fired power and district heating and is a global player in energy market operations. Statkraft has 4800 employees in more than 20 countries. **Job Description**: The** Head of...
-
Head of Enterprise Risk Management
vor 2 Monaten
Duesseldorf, Deutschland C&A Vollzeit**The future looks like you** Here at C&A we're embracing the transformation taking place across the retail sector to build a robust, sustainable business, whilst also ensuring we don't lose sight of our heritage. "Let's build the future together - the best is yet to come" The Head of Enterprise Risk Management is pivotal in establishing and overseeing...
-
Head of Enterprise Risk Management
vor 1 Monat
Duesseldorf, Deutschland C&A Vollzeit**The future looks like you**: Here at C&A we're embracing the transformation taking place across the retail sector to build a robust, sustainable business, whilst also ensuring we don't lose sight of our heritage. - "Let's build the future together - the best is yet to come"_ The Head of Enterprise Risk Management is pivotal in establishing and overseeing...
-
Head of Enterprise Risk Management
Vor 2 Tagen
Duesseldorf, Deutschland C&A Vollzeit**The future looks like you**: Here at C&A we're embracing the transformation taking place across the retail sector to build a robust, sustainable business, whilst also ensuring we don't lose sight of our heritage. - "Let's build the future together - the best is yet to come"_ The Head of Enterprise Risk Management is pivotal in establishing and overseeing...
-
Head of Customer Operations
vor 1 Tag
Duesseldorf, Deutschland TIMERIDE Vollzeit**Ja, wir machen Zeitreisen! Werde auch Du Menschheitstraumermöglicher:in** Als Head of Customer Operations (m/w/d) berichtest Du direkt an unseren COO und arbeitest eng mit ihm zusammen, um unseren Kunden die jeweils bestmögliche Customer Journey an allen Touch Points zu bieten. Du trägst die Umsatzverantwortung über alle B2C-Kanäle hinweg und sorgst...
-
Head of Customer Experience
vor 4 Stunden
Duesseldorf, Deutschland TIMERIDE Vollzeit**Ja, wir machen Zeitreisen!** Als Head of Customer Relations (m/w/d) berichtest Du direkt an unseren COO und arbeitest eng mit ihm zusammen, um unseren Kunden die jeweils bestmögliche Customer Journey an allen Touch Points zu bieten. Du trägst die Umsatzverantwortung über alle B2C-Kanäle hinweg und sorgst mit Deinen Teams Online Sales, Customer Service...
-
Head of Desk
vor 1 Monat
Duesseldorf, Deutschland Ebury VollzeitEbury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Head of Desk - FX Sales** A senior member of our Front Office team, the Head of Desk has responsibility...