Aktuelle Jobs im Zusammenhang mit Mitarbeiter:in Customer Care Management - BerlinKreuzberg - Kitalino GmbH

  • Mitarbeiter:in (m/w/d) Im Kundenservice / Customer Care

    vor 1 Monat

    Kreuzberg, Deutschland myphotobook GmbH Vollzeit

    Kundenzähmen leicht gemacht Fotoprodukte bedeuten Dir mehr als das Scrollen durch Deine Fotogalerie? Deine E-Mails verbreiten auch ohne Emojis gute Laune? Dein Lächeln spürt man auch durchs Telefon? Dann bewirb Dich bei uns als: Mitarbeiter:in (m/w/d) im Kundenservice/Customer Care Werde Teil unseres Teams bei Deutsche Online Medien fotokasten . click...

  • Customer Service Fragrance and Body Care

    vor 4 Monaten

    Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is a global skincare, fragrance and body care brand with a genuine ethical approach to its products, people and business. As a Customer Service Coordinator (M/F/d) will be in charge of all Administrative and Service for the Sell-In customers, which include Wholesale, Department Stores, B2B, TV Channels, Corporate Gifts and Spa for all brands...

  • Customer Care Manager 2nd Level

    Vor 2 Tagen

    Berlin, Berlin, Deutschland Enpal Customer Care GmbH Vollzeit

    Job DescriptionAs a Customer Care Manager 2nd Level at Enpal Customer Care GmbH, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to identify customer needs and provide tailored solutions to meet those needs.Key Responsibilities:Provide high-quality customer service and support via email...

  • Customer Care Manager 2nd Level

    Vor 2 Tagen

    Berlin, Berlin, Deutschland Enpal Customer Care GmbH Vollzeit

    Job DescriptionAs a Customer Care Manager 2nd Level at Enpal Customer Care GmbH, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to identify customer needs and provide tailored solutions to meet those needs.Key Responsibilities:Provide high-quality customer service and support via email...

  • Customer Service Representative

    vor 2 Wochen

    Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Customer Care Specialist Position AvailableWe are seeking dedicated individuals to provide exceptional customer service for various clients in industries such as online retail, tourism, and more.Key Responsibilities:Handling customer inquiries and resolving issues in a timely and professional mannerProcessing orders and providing product recommendations to...

  • Customer Service Representative

    vor 2 Wochen

    Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Customer Care Specialist Position AvailableWe are seeking dedicated individuals to provide exceptional customer service for various clients in industries such as online retail, tourism, and more.Key Responsibilities:Handling customer inquiries and resolving issues in a timely and professional mannerProcessing orders and providing product recommendations to...

  • Community Manager German Customer Support

    Vor 6 Tagen

    Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Job Title: Community Manager German Customer SupportAbout the Job:We are looking for a visionary Community Manager to join our team at Workstation Customer Care. As a Community Manager, you will be the bridge builder between our social media platform and our German clients. Your passion for customer service will transform every contact into a personal and...

  • Community Manager German Customer Support

    Vor 6 Tagen

    Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Job Title: Community Manager German Customer SupportAbout the Job:We are looking for a visionary Community Manager to join our team at Workstation Customer Care. As a Community Manager, you will be the bridge builder between our social media platform and our German clients. Your passion for customer service will transform every contact into a personal and...

  • Customer Success Specialist

    vor 2 Wochen

    Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Customer Care Team MemberWe are seeking a highly motivated and skilled individual to join our Customer Care team at Workstation Customer Care. As a key member of our team, you will play a crucial role in helping small and medium-sized enterprises reach their customer target groups through effective advertising campaigns.Your Key Responsibilities:Consult with...

  • Customer Success Specialist

    vor 2 Wochen

    Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Customer Care Team MemberWe are seeking a highly motivated and skilled individual to join our Customer Care team at Workstation Customer Care. As a key member of our team, you will play a crucial role in helping small and medium-sized enterprises reach their customer target groups through effective advertising campaigns.Your Key Responsibilities:Consult with...

  • Customer Service Representative

    vor 3 Wochen

    Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work independently, and...

  • Customer Service Representative

    vor 3 Wochen

    Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work independently, and...

  • Customer Service Representative

    vor 3 Wochen

    Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    **About Our Client**Our client is a network of several airlines, each with its own distinctive culture and style of service. These airlines join to offer smooth connections across a vast global network.**Job Summary**We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As a Customer Service Representative,...

  • Customer Service Representative

    vor 3 Wochen

    Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    **About Our Client**Our client is a network of several airlines, each with its own distinctive culture and style of service. These airlines join to offer smooth connections across a vast global network.**Job Summary**We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As a Customer Service Representative,...

  • Team Member

    vor 3 Wochen

    Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Job Summary:We are seeking a highly motivated and experienced Team Member to join our Dutch team at Workstation Customer Care. As a key member of our team, you will be responsible for consulting with small and medium-sized enterprises to help them reach their customer target groups.Key Responsibilities:Develop and implement customer-specific advertising...

  • Team Member

    vor 3 Wochen

    Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Job Summary:We are seeking a highly motivated and experienced Team Member to join our Dutch team at Workstation Customer Care. As a key member of our team, you will be responsible for consulting with small and medium-sized enterprises to help them reach their customer target groups.Key Responsibilities:Develop and implement customer-specific advertising...

  • Customer Service Representative

    vor 4 Wochen

    Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Job SummaryWe are seeking experienced customer service representatives to join our team at Workstation Customer Care. As a Dutch customer support specialist, you will be responsible for handling written and telephone inquiries from subscription-paying customers.Key ResponsibilitiesActivate trial subscriptions and award bonuses for new customersExplain...

  • Customer Service Representative

    vor 3 Wochen

    Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Job SummaryWe are seeking experienced customer service representatives to join our team at Workstation Customer Care. As a Dutch customer support specialist, you will be responsible for handling written and telephone inquiries from subscription-paying customers.Key ResponsibilitiesActivate trial subscriptions and award bonuses to new customersExplain...

  • Customer Service Representative

    vor 3 Wochen

    Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Job SummaryWe are seeking experienced customer service representatives to join our team at Workstation Customer Care. As a Dutch customer support specialist, you will be responsible for handling written and telephone inquiries from subscription-paying customers.Key ResponsibilitiesActivate trial subscriptions and award bonuses to new customersExplain...

  • Customer Service Representative

    Vor 6 Tagen

    Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    About the JobWe are seeking a highly motivated and customer-focused individual to join our team at Workstation Customer Care as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter rental experience is seamless and enjoyable.Key ResponsibilitiesVerify customer...

Mitarbeiter:in Customer Care Management

vor 4 Monaten

BerlinKreuzberg, Deutschland Kitalino GmbH Vollzeit

m/w/dMitarbeiter:in Customer Care Management

Gestalte mit uns zusammen die Zukunft
der digitalen Kita-Pädagogik.

Berlin, Freiburg, Remote Teil-/Vollzeit (mindestens 30 Std.)

Hast Du Freude am Kundenkontakt? Hast Du Lust in einem
dynamischen Start-up zu arbeiten, packst Du auch gerne
mit an, wenn es komplizierter wird? Arbeitest Du gerne mit
unterschiedlichen Fachbereichen zusammen und
entwickelst gemeinsam Lösungen für den Kunden?
Perfekt

Wir suchen ab Januar 2023 Unterstützung bei der
Bearbeitung von Serviceanfragen des 1st und 2nd Level
Support.

Wir arbeiten remote und ab und zu gemeinsam im Büro.
Wir arbeiten eigenverantwortlich und pflegen eine offene
Feedbackkultur. Wir suchen den engen Kundenkontakt,
damit wir innovativ unser Produkt voranbringen.

Was erwarten wir
von Dir?

Du hast bereits 2 oder mehr Jahre Erfahrung im
Kundenservice gesammelt und bist mit der Arbeit und den
Aufgaben eines digitalen Unternehmens mit Schwerpunkt
SaaS vertraut.

Hard Skills

Confluence, Jira, Pipedrive, Slack oder MS Teams sind für
dich keine fremden Tools.

Du verfügst über sehr gute Deutschkenntnisse (sprachlich
und schriftlich).

Du bringst technisches Verständnis mit und bist
aufgeschlossen gegenüber neuen Entwicklungen.

Soft Skills

Du arbeitest lösungsorientiert, hast ein hohes
Qualitätsbewusstsein und Verantwortungsgefühl
gegenüber Deiner Arbeit und unseren Kund:innen.

Durch deine freundliche Art fühlen sich Kunden:innen gut
aufgehoben und verstanden.

Du bist engagiert und hast Freude an der Hands-on
- Mentalität eines Startups.

Du bist mit Herz und Seele Teamplayer:in, formulierst klar
und verständlich und gehst aufgeschlossen auf andere zu,
um gemeinsam die bestmögliche Lösung zu erreichen.

Wie sehen Deine
Aufgaben bei uns
aus?

Du übernimmst die direkte Bearbeitung von Anfragen
unserer Kund:innen per Telefon und E-Mail.

Du unterstützt unsere Kund:innen vor, während und nach
der Buchung und stehst bei Fragen mit Rat und Tat zur
Seite.

Du kümmerst Dich um die Aufnahme, Klassifizierung und
Analyse von Kundenanfragen und
Verbesserungsvorschlägen via Ticketsystem.

Du pflegst eine gute, wertschätzende Kommunikation mit
allen Kolleg:innen und arbeitest eng mit den Bereichen
Vertrieb, Produkt Management, Buchhaltung und
Marketing zusammen.

Du wirkst beim Aufbau und der Pflege unserer
Wissensdatenbank mit.

Du beteiligst Dich aktiv bei der Weiterentwicklung der
Strukturen, Prozesse und Systeme für unseren
Kundenservice.

Was bieten wir Dir? 30 Tage Urlaub

JobRad

Hansefit

Keine Wochenend
- und Feiertagsarbeit

Vergünstigungen bei corporate benefits

Ein positives Betriebsklima mit flachen
Hierarchien und offener Gesprächskultur

Wenn wir Dein Interesse geweckt haben, dann freuen wir
uns auf Deine Bewerbung mit Gehaltsvorstellung und
möglichem Starttermin an:

- Maryam NeyckenKitalino GmbH
Hedemannstr. 14
10969 Berlin