Customer Solution Architect

vor 1 Woche

Munich, Deutschland Speexx Vollzeit

At Speexx, we are building the future of learning - Speexx is the digital coaching platform for language training, business coaching and skills assessment in large international organizations. We use groundbreaking AI and a global network of certified top coaches to help large organizations bring out the best in their people.

**Customer Solution Architect**

Members of the Customer Solutions team are the trusted solution advisors to prospects and clients, showing how the Speexx solutions address client business requirements. They are responsible for driving and managing the technology evaluation and during the late-stage sales process and customer onboarding. They focus on the technical solution while also understanding the business outcomes the customer is trying to achieve.

**What you will do at Speexx**
- Understanding end-to-end processes, as well as technical and business requirements from customers and provide solutions in a professional manner and to agreed timeframes
- Create implementation and solution design documentation
- Responsible for sustainable solution design ensuring long-term project success and profitability
- Feedback on issues with current products and provide input around new products
- Sell implementation solutions to the customer with professionalism and enthusiasm
- Support creation of internal training material for Sales and Customer Success.
- Interface with the customer project team (KAM, CSM), articulating customer requirements, to ensure smooth transition from sales to delivery

**What we look for**
- Substantial experience as a Solution Architect, Implementation Specialist or in a similar role
- Excellent knowledge of IT, EdTech and HR
- Excellent knowledge of EdTech, HRMS and LMS/LXP market and solutions
- Strong interest in and understanding of needs/pain points of large organizations with regards to workflows and processes
- Ability to assess revenue potential related to solution design
- Experience with Dynamics 365 & MS Office
- Good understanding of HRMS/LMS/LXP systems (SAP SuccessFactors, CSOD, Workday, etc.)
- A good verbal and written command of German and English

**What are the benefits of working at Speexx?**

You will be working in a highly international and agile environment with amazing team members from offices and locations around the globe, including Munich, Madrid, Milan, Paris, Sao Paulo and Shanghai.

**Flexible Working Hours**: We don't believe that a rigid 9 am - 5 pm is the right path to a great work-life balance, so we give you the flexibility do your best work in a way that works for you and your team.

**Hybrid Office Model**: You can choose between 3 options: Working fully from our office in the Munich city centre (near Theresienwiese), from home or partially from home &the office. Your choice.

**Mobility budget**: Get a monthly, flexible budget for your commute and leisure time mobility.

**Wellbeing initiatives**: We care about our Speexxies: Grab a healthy snack in our office in Munich, stay active with our inhouse yoga session by Jeannette or choose from a huge variety of sporty activities from our partner Urban Sports Clubs.

**Culture of Learning**: Take a deep dive into our Speexx Academy, participate in our global Mentoring program, visit internal workshops or third-party training and last but not least enjoy our Speexx peer exchanges.

**Award winning Language Training**: There is nothing to add - maybe that this also goes for your friends and family, they get discount on our world class language training.

Interested?

We are looking forward to hearing from you

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