Product Designer Conversion/retention

vor 6 Monaten


Berlin, Deutschland Zattoo AG Vollzeit

YOUR FUTURE, ON DEMAND

The ideal blend of stability and flexibility. A genuinely human employer that cares for people and the planet. True autonomy to shape what comes next, for us and you. This is the perfect platform to take your career where you want.

Back in 2005, we pioneered Europe’s first TV streaming service. Today, we’re the world’s first certified climate neutral TV streaming provider. 3 million users across three countries. Over 230 colleagues of 47 nationalities. We’re the grown-up start-up, helping to shape a better future since day one. That hasn’t changed, even if the world has. We’re friendly, international, inclusive - and our people say we’re reliable and transparent, too. It’s why they trust us and believe in what we do.

THE ROLE

Zattoo is the leading player in TV-as-a-Service across Europe. Serving users, broadcasters, and operators. We free TV from broadcast restrictions enabling users to enjoy TV content on any device at any time. If you like to solve problems and exchange ideas to build the best solutions to make a positive impact on the industry, we are happy to welcome you to the team.

We are looking for a passionate Product Designer (M/F / x) for our Conversion and Retention Teams to collaborate on our Webshop to promote our different offers, as well as offering users a best-in-class experience with managing their Account.

For 1 year, you will be part of our 12 members Product Design & Research team, that focuses on redesigning the next TV experience by iterating on a diverse set of platforms on our existing products.

WHAT YOU’LL DO
- Simplify customers decision making by creating a transparent feature overview and provide a quick & easy purchase process
- Use data to understand user journeys and identify possible improvements
- Define when and what to track to better inform design decisions
- Conduct user tests to better understand how to improve our product
- Join workshops to get a shared understanding of the problem
- Partner with peers, as well as cross-disciplinary teams, and collaborate to create solutions together.
- Facilitate design conversations keeping them focused and on track.

WHAT YOU’LL BRING
- You rock in translating user needs to concrete solutions
- 3+ years of professional experience as a Product Designer
- Portfolio of professional work is required
- Passion for user-centered design to solve the needs user have
- Expertise in layout of information to reduce cognitive load
- Excellent problem-solving skills and familiarity with technical constraints and limitations
- You have an eye for detail and consistency; Before you reinvent the wheel, you look for solutions that may already exist in the Product and can be reused or adapted
- Great communication skills in written and verbal English and capability to interact with different stakeholders
- Self-motivated and able to work independently, with ability to switch between different projects
- Familiarity with Agile methodologies - Scrum
- Experience using tools such as Figma & Miro
- Bonus: Fluency in German

WHY JOIN US?

At Zattoo, you’re always on firm ground with real freedom to explore. You’ll have the support and opportunity you need to go far, while you’re helping us create a sustainable and entertainment-filled future for all.

WHAT WE OFFER YOU
- Reward: strong market competitive salary
- Recharge: 30 days vacation plus public holidays
- Regulate: trust based flexible working hours and the option for remote work worldwide for up to 8 weeks per year

**Plus**:

- We’re sharing: Free access to the best streaming experience on the market
- We're developing: Your own development budget, German classes and Zattoo all-company hack days
- We’re inclusive: ‘Zattooies’ are a fun, engaged, and diverse team made up of 47 nationalities
- We’re healthy: Health checks, team sports, organic fruit, vegan options and more
- We’re responsible: We are carbon neutral, an active employee Green team, discounted BVG tickets and free bike rentals
- We’re sociable: A calendar of events with fireside chats, lunches, in-house bar, BBQ’s, monthly socials, summer party and an annual off-site event


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