Director (Gn) Strategic Customer Advisory

vor 1 Monat

Munich, Deutschland SoftwareOne Vollzeit

Job Function: Sales The role:
**The role** is about...**
- Being a part of a new team **taking care of our strategic customers** in DACH. Identifying and selecting your customers from our existing portfolio, you are acting as a Senior Consulting Partner.
- Having Account-Manager, Specialists for our portfolio products, Architects, Project-/Service-Manager and Delivery at your fingertips, it is all about **building relationships** through strategic customer** **advisory** **and** translat**ing** customer requirements into **projects or services**.
- Having access to all SoftwareOne capabilities you make sure to **establish** yourself as a trusted advisor** and serve your customers.
- Dealing with a broad portfolio of Advisory and Managed service (Cloud & Application Services, Workplace, Data & AI, SAP, Portfolio Management, ITAM, Souring and Software Reselling) this role is **supporting our sales **organization providing solutions rather than products** based on our standard portfolio and capabilities. Whereas, the task is to identify and structure requirements, and not to design detailed solutions, which is carried out by architects and pre-sales.
- ** Growing your accounts** and taking on additional customers requires you to enable colleagues and build a team organically as well as through acquisition. **Being a **leader** and a mentor** will be a crucial part of your role once you have established your first success.
- Being at the front of SoftwareOne’s business you act as a **voice of the market** and feed back requirements to our service development team.
- Working in delivery with a role measured on new and recurring revenue, this role is **embedded in a matrix between sales and delivery**, providing a lot of opportunities, but also requires political intelligence.

What we need to see from you:
**You are***
- ** experienced in IT Service Management**:You have expertise in building, maintaining & leading a professional as well as managed service delivery business on a local or global scale in IT. You have a good IT technical background with solid service management and ITIL/ITSM experience of more than 10 years. You have a solid understanding in core IT business processes and its associated service business management. You are familiar with services of the main Hyperscaler like AWS, Azure, GCP and rudimentary knowledge around licensing and Software procurement.
- ** intrinsic **motivated**:You are still thirsty to accomplish the next level of your career without compromising on quality, with avoiding politics, keeping a strong focus on costs and profitability. As well as excelling in an unsupervised environment. You are used to work in matrix organizations and know how to lead teams in such environments. You enjoy a dynamic work environment, balancing challenging workloads and deadlines with attention to deliverables.
- ** fluent **in **English **and German** in reading, writing and speaking will lead you to an excellent path of success, while you communicate your ability to demonstrate persuasive and assertive behavior when dealing with internal and external clientele.
- ** f**amiliar with **large customer environments**:which allows you to navigate seamless in complex environments being aware of political situations and pitfalls and support our stakeholders to be saucerful.
- ** b**ringing the right attitude**: You’ve worked in small and big companies but you’ve always delivered your best work in an entrepreneurial, growth environment but using the standard consulting methodologies and tools. You take great pride in delivering Customer Satisfaction (internally and externally) and Employee Satisfaction in your teams is paramount. Integrity is important to you but the big corporate machines don’t really interest you. You’re deeply Passionate about what you do but Humble enough to keep learning and recognize the importance of collaborating with your team and colleagues. You’ve got great Discipline but can still work at Speed and love creating tangible results.

**What we have to offer...**

Here at SoftwareOne we encourage **autonomy** and **thinking outside the box** - and we can’t wait to hear **your **new ideas** **Our people are our greatest asset**, and we’ll go the extra mile to ensure you’re happy here.

**Our company benefits vary based on your location, but always include**:

- A **mentor **who supports your successful start and is at your side with advice and action
- ** President’s Club**: Recognition awarded by leadership and your peers.
- ** Flexible work**: Do great work from anywhere, deliver excellence everywhere.
- ** Lifelong education**: A variety of **training and development **opportunities.
- ** Employee stock option programs** (SIX: SWON): Be an owner. All employees can be shareholders.
- ** Hire to Grow**: We optimize our internal structures and feedback culture constantly to be your Employer of Choice, today and in future.

In addition this role offers:

-

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