Werkstudent Business Excellence Im Customer Service
vor 1 Monat
Zum nächstmöglichen Zeitpunkt suchen wir Sie als Werkstudent Business Excellence im Customer Service für 15 oder 20 Stunden/ Woche am Standort Berlin.
**Ihr Aufgabenbereich**
- Unterstützung bei vielfältigen Aufgaben im Reporting-Umfeld für den Customer Service
- Weiterentwicklung und Optimierung von BI-Methoden
- Erweiterung und Vertiefung der Auswertungen im Bereich Customer Experience (CX)
- Mitarbeit bei der Optimierung und Gestaltung von Prozesse
**Ihr Profil**
- Laufendes Studium mit Bezug zu relevanten Themen, z. B. Naturwissenschaften, Betriebswirtschaft oder einem ähnlichen Fachbereich mit Fokus auf Datenmanagement
- Interesse an und idealerweise erste Praxiserfahrungen in Customer Service-Organisationen
- Fähigkeit zu strukturiertem und analytischem Denken sowie systematisches Arbeiten
- Teamorientierte Arbeitsweise und ausgeprägte Kommunikationsfähigkeiten
- Fließende Deutschkenntnisse in Wort und Schrift (mindestens C1-Niveau)
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