Technical Graduate for Emea Graduate Program

vor 4 Wochen

Grasbrunn, Deutschland Red Hat Software Vollzeit

About the job:
Red Hat is looking for recent graduates in Germany to join our 12 month Graduate Program as Technical Graduates, starting on September 1, 2023 in a permanent role. During the program, you’ll have two 5 month placements in the Solutions Architect role in Presales and as a Consultant in Customer Success. You’ll develop your technical skills and knowledge of our products, and gain familiarity with the company and customer facing experience.

You’ll be assigned a mentor and buddy who will help guide you through Red Hat, providing important shadowing opportunities and learning assignments. To support your continuous improvement, you’ll follow an intense learning path at Red Hat University that offers training on technologies, certifications, and soft skills which will support your career development. You will receive regular development reviews, which have been designed to ensure you gain the necessary training and experience. At the end of the program in August 2024, you will be prepared to move into one of the roles from your rotation and have an understanding of where your career at Red Hat can take you.

As a Technical Graduate at Red Hat, you’ll experience the culture of our open organization and gain an appreciation of our solutions that you’ll share with our customers. You’ll help bring open source enterprise solutions to life, whether it’s through positioning our software and the value it can bring as Solution Architect or acting as a Consultant who helps customers implement our products.

What you will do:

- Use your technical knowledge and business understanding when assisting with specific customer projects under the supervision and mentoring of experienced Red Hatters
- Build and maintain strong relationships with your colleagues and our customers, developing your own network for long-term placement
- Complete a number of training courses at Red Hat University, and earn internally as well as externally recognized certifications
- Respond to incidents, escalations, and exceptions in a professional manner, using your critical thinking skills to work through tough problems in innovative ways

What you will bring:

- Passion for open source technology, customer service, and desire to build a career in the IT industry
- Bachelor's degree or equivalent in computer science, IT, mathematics, data science, or a related field of study
- Fluent spoken and written English and German
- Willingness to travel to and work in Germany - in our Munich office and customer sites depending on assignment
- Demonstrated excellent communication skills
- Demonstrated technical, analytical, and problem-solving skills
- Ability to work effectively on your own and as a part of a team
- Ability to collaborate with both internal and external customers

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