Information Technology Specialist

vor 3 Wochen


Wiesbaden, Deutschland U.S. Army Cyber Command Vollzeit

**Duties**:

- Serve as a network administrator assigned to 5th Regional Cyber Center - Europe, Network Management Branch. The organization?s mission involves support to U.S. Army Europe (USAREUR), Europe Command (EUCOM) and Africa Command (AFRICOM).
- Manage multiple Army Enterprise Data Center (AEDC) consisting of Cisco Application Centric Infrastructure (ACI), Cisco Nexus Fabric switches, Fabric Extension Switches, Cisco Catalyst switches, and BIG-IP F5 Load Balancers.
- Develop and integrate scripted and programmed capabilities and frameworks to automate various network management functions.
- Utilize network monitoring and management tools as well as scripting tools to monitor network capacity and performance, diagnose and resolve network problems, and assess system lifecycle to advise when new hardware/software is required.
- Assess and configure network devices to meet various security guidelines and mitigate device vulnerabilities through configuration, routine system updates, or defense in depth strategies.
- Perform complex studies and analysis of significant issues and problems relating to RCC-E objectives, policies, and operations to determine causes and develop solutions to improve overall operations.

**Requirements**:
**Conditions of Employment**:

- You will be required to provide proof of U.S. Citizenship.
- Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
- One year trial/probationary period may be required.
- Applicants must comply with the Exceptional Family Member Program requirements as outlined in the DoD Instruction 1315.19.
- This position has specific initial background investigation and periodic re-verification requirements since its duties require interaction with children and youth under the age of eighteen (18) years of age on a recurring basis.
- Individual must be able to obtain and maintain SECRET eligibility. This position is designated as Critical Sensitive, Tier 5.
- This position is DoD8570-01-M, IAT III; and requires the applicable Baseline and Computing Environment (CE) certifications. Commercial Computing Environment certifications accepted/obtained within first 6 months of employment.
- This position is designated as mission essential. In the event of severe weather conditions or other such emergency type situations (natural or man-made disaster) the incumbent is required to report to work.
- Duties of the position may require shifted work hours based on operational or mission requirements.
- Call back and emergency duty are regular requirements of this position.
- Must possess and maintain a valid stateside driver's license.
- Must be able to obtain and maintain a USAREUR Driver's license within 60 days of employment.
- Position requires employee to successfully complete locally identified recurring Information Assurance Security training.
- May be required to carry a Government Furnished Equipment (GFE) cellular device.
- May be required to report to work at an alternate site (e.g. - contingency site) on 24 hours notice (non-on call) or 2-4 hours notice (on-call periods).

**Qualifications**:
**Who May Apply: US Citizens**Basic Requirement for Information Technology Specialist (Network Services)**:

- The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:
**(1) Attention to Detail** - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others.**(2) Customer Service** - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.**(3) Oral Communication** - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for ex



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