Customer Service Representative
vor 3 Monaten
**We continue to grow. Grow with us**
For the expansion of our team in Munich we are looking for a motivated, German and English speaking
**Customer Service Representative (M/F/d)**
for the next possible start date.
**What to expect**:
- Processing orders, quotations and complaints following our "Service Excellence" approach
- Establishing and maintaining long-term customer relationships
- Verifying and ensuring product quality and delivery dates in close cooperation with our parent company in the U.S.
- Supporting our customers throughout the ordering process and advising them on our product range
- Collaborating with other departments to best meet the customers’ needs
**What we are looking for**:
- Successful completion of vocational training or a comparable qualification
- At least one to two years of relevant experience in customer service; profound telephone experience, interest and enthusiasm about customer contact via telephone is an advantage
- Service-orientated mentality and high standards of quality
- Results-oriented work ethic, reliable and analytical approach to work, as well as negotiation skills
- Excellent communication skills in French, German and English, both written and spoken; other languages are advantageous
- Confident in MS-Office; experience with other programs is an advantage
- Enjoy working efficiently with a motivated, international team
**What we offer**:
- Competitive salary with good social benefits (vacation allowance, contribution to saving benefits).
- Offices centrally located in Munich (close to S-Bahn Station “Hirschgarten”).
- Access to numerous discounts via our Corporate Benefits Portal.
- An international, innovative, and friendly working environment.
- Open communication and cooperation.
- Freedom to work independently.
- Subsidised "EGYM Wellpass" membership.
- 55% Discount on the DB Deutschland-Ticket.
- Free fruit, drinks and snacks.
- Free German course.
- Regular staff events.
- Mouser Electronics, Inc., Elsenheimer Straße 11, 80687 Munich, Germany_
- #LI-BB1_
- Category:Sales/Customer Service_
Mouser is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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