Intern/working Student Operations

vor 2 Wochen

Berlin, Deutschland Sempi Vollzeit

Sempi is an AI-powered reselling assistant that makes it extremely easy for users to sell their second-hand items across multiple platforms. Our mission is to optimize sales success and provide a seamless experience for sellers in the growing circular economy.
As an early-stage startup, you’ll have the opportunity to make a meaningful impact, working directly with the founding team to shape the future of Sempi. We value innovation, ambition, attention to detail, and customer orientation as we expand and improve our product.
We secured initial funding from Antler and are backed by Climate X, the climate accelerator from the Berlin Innovation Agency.
Do you want to contribute to a project with real-world impact? Are you passionate about creating sustainable solutions in the circular economy? Then we would love to have you on board as our Operations Intern
Tasks
- Optimize our product listings and inventory management across multiple platforms to maximize sales potential.
- Analyse sales performance and provide data-driven recommendations to improve operational efficiency and customer satisfaction.
- Assist in the implementation of internal processes to streamline daily operations, from product onboarding to after-sales support.
- Troubleshoot customer issues, working closely with sellers to ensure a smooth and successful transaction experience.
- Collaborate with the co-founders on strategic initiatives to improve platform features and user engagement.
- Create and maintain clear documentation for operational processes, identifying areas for automation and improvement.

**Requirements**:

- You are in your final semester at a top-tier university.
- Based in Berlin or willing to relocate to Berlin.
- You are looking for an internship starting soon and are available for at least three to six months.
- Strong interest in the circular economy, sustainability, and marketplaces.
- You already acquired previous experience in operations, customer service, and project management.
- Excellent organizational skills with strong attention to detail.
- Ability to think analytically, with an understanding of how to interpret sales and operational data to drive decision-making.
- Proactive, process-driven, and excited about working in a fast-paced, dynamic environment.
- Fluent in English and German.
- Strong communication skills, especially when dealing with customer queries and resolving issues.

**Benefits**:

- A hands-on experience working with the 3 co-founders in an early-stage startup, giving you a unique opportunity to shape the future of Sempi.
- Flexibility with a hybrid working mode and flexible working hours, centrally located and well-connected office space.
- The chance to work on an impactful project in the fast-growing circular economy sector.
- Extensive onboarding and regular check-ins with the founding team to ensure your personal and professional development.
- An innovative and supportive working environment where new ideas and approaches are encouraged.
- An attractive financial compensation.

If you are excited about our mission and believe you can contribute, we want to hear from you

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