People Lead

vor 9 Monaten

Berlin, Deutschland JPMorgan Chase & Co Vollzeit

**JOB DESCRIPTION**
Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide?

Join us at JPMorgan & Chase Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth and expansion for Chase, we’re looking for a passionate KYC People Lead who will lead a high-performing team dedicated to ensuring compliance with regulatory requirements while performing the day-to-day operations of the review processes.
- Direct oversight of the KYC Reviews process, calibration with Specialists and remediation involves completing day to day tasks while providing direct supervision and guidance
- Manage case pipeline of incoming cases, ensuring prioritization and timely execution and assist with change management for integration of KYC policy and procedures
- Maintain a globally agreed quality pass rate for their team engaging with the Quality Control team to review, disposition and addressing any findings
- Collaborate with management for new starter training plans and ongoing knowledge sharing to the KYC Team, driven by root cause error analysis and promoting best practice
- Manage performance of KYC Specialists, provide clear performance targets, conduct performance reviews and develop clear career and personal development trends
- Partner with Senior Management to ensure KPI's are in line with business requirements, monitor metrics reporting, highlight concerns, propose resolution and track progress and provide responses on areas identified by Audit and Regulator reviews in line with requirements stipulated by the Controls Team
- Identify and execute process improvements and provide Subject Matter Expert support on key process and technology initiative

**Required qualifications, capabilities, and skills**
- Proven leadership experience in managing teams and processes in financial services.
- Previous experience working within Banking/Financial Service institution within a KYC related role.
- Change management proficiency, taking ownership of processes and products for colleagues and customers.
- Ability to thrive in an ambiguous work environment while advocating risk management, compliance, and outstanding customer experiences.
- The ability to critically analyse customer information, identify patterns and assess risk levels
- Strong communication skills and the ability to develop strong partnerships with key stakeholders, proactively building and maintain relationships across the firm
- Excellent communication skills in fluent German and English.

**Preferred qualifications, capabilities and skills**
- Previous work experience in any of the following areas or similar: KYC / AML /Compliance / Audit / Regulation / Risk & Controls and knowledge of Retail Products /Client Types
- Knowledge of the German regulatory framework and best practice regarding fraud prevention.

ICBCAREERS

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

  • People + Talent Lead

    vor 7 Monaten

    Berlin, Deutschland topi Vollzeit

    Would you like to work on the forefront of digital innovation and rethink hardware subscriptions? Would you like to help SMBs to run more efficiently? Would you like to join a fast growing Berlin-based FinTech and work with some of the most passionate people in the FinTech world? Welcome to topi. topi is creating the tech infrastructure that will allow any...

  • People Lead

    vor 2 Wochen

    Berlin, Deutschland Hypoport hub SE Vollzeit

    **Wer sind wir?**: Die Hypoport hub SE verbindet als eigenständiges Unternehmen die Corporate Functions für das Hypoport-Netzwerk, die den Zusammenschluss leistungsfähiger Technologieunternehmen für die Kredit-, Immobilien und Versicherungswirtschaft darstellt. Die Hypoport hub SE ist ein 100%-iges Tochterunternehmen der erfolgreichen und...

  • People Services Lead

    vor 2 Wochen

    Berlin, Deutschland Block Vollzeit

    Company Description Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business...

  • People & Culture Lead

    vor 7 Monaten

    Berlin, Deutschland Butternut Box Vollzeit

    Are you an exceptional People & Culture Lead who is keen to build something great from scratch (well almost)? Do you have experience building a team and integrating them to the culture? Do you thrive in a fast paced environment and want to make an impact from day one? Then read on quickly because this is the role you are looking for! We are building our...

  • People & Culture Lead

    vor 2 Wochen

    Berlin, Deutschland Team Melon Vollzeit

    **About our Client** Better Futures, shaped by all of us. Our Client believes that impact-driven individuals have the power to change the world. And the lasting impact is delivered when we do it as a community. Our client's model puts the power back in the hands of communities. They do this by supporting them to learn in cohorts, connect and prototype...

  • Team Lead People

    vor 2 Wochen

    Berlin, Deutschland samedi GmbH Vollzeit

    Was macht man eigentlich als... ...Team Lead People / HR Team Lead? Du fungierst als erster Ansprechpartner in Angelegenheiten der arbeitsrechtlichen, steuerlichen und alltäglichen People Themen. Als Schnittstelle zwischen unserer Head of People & Organization und dem Team (Recruiting, HR Management, People Development) stehst du mit einem offenen Ohr und...

  • Lead People/hr Operations

    vor 7 Monaten

    Berlin, Deutschland selected heads GmbH Vollzeit

    Als Berliner Personalberatungsboutique suchen wir im Auftrag unseres Mandanten, ein digitales Unternehmen zentral in Berlin, nach der passenden Persönlichkeit für die Position: Lead People/HR Operations (gn) Aufgaben - Leitung eines 4 köpfigen Teams - Prozessautomatisierung und -standardisierung mit dem Ziel qualitativ hochwertige Ergebnisse zu...

  • People Project Lead

    vor 2 Wochen

    Berlin, Deutschland J.P. Morgan Vollzeit

    **Posting Description** JPMorgan Chase & Co. is expanding its business and is investing in innovative ways to attract customers, deepen engagement and drive increased satisfaction through delightful interactions with digital products and experiences. We believe that engaging, relevant and contextual content is at the heart of personalized customer...

  • People & Culture Lead (M/F/d)

    vor 7 Monaten

    Berlin, Deutschland Cardino Vollzeit

    Join Cardino, a German startup launched in 2022 that's making waves in the used EV market. By facilitating easier buying and selling of used electric vehicles, we're not just driving commerce but also propelling the energy transition toward sustainability. Our elite team hails from Berlin's startup scene with experience at **McKinsey, BCG, Rocket Internet,...

  • People Lead

    vor 7 Monaten

    Berlin, Deutschland Toll Collect GmbH Vollzeit

    Der Fachbereich Kontrolle verantwortet die IT-Produkte und Services sowie die notwendige bautechnische Infrastruktur, die zur Unterstützung der Geschäfts - und Kontrollprozesse sowie Kontrollarten eingesetzt und benötigt werden. Dazu gehören neben den eigenen TC-Systemen auch die im Auftrag des BAG entwickelten und betriebenen IT-Systeme/Hardware. Der...

  • People & Talent Lead

    vor 8 Monaten

    Berlin, Deutschland Klim Vollzeit

    We are Klim, a Berlin-based clean tech company that is revolutionizing climate protection by advancing regenerative agriculture in Germany and Europe. We have launched the world's first digital platform for regenerative agriculture, which is already being used by thousands of farmers. By marketing the associated climate protection services to companies,...

  • People Lead

    vor 2 Wochen

    Berlin, Deutschland Trade Republic Vollzeit

    **DESTINATION FOR GREAT TALENT**: At Trade Republic, we are on a mission to democratize wealth. We set up millions of Europeans for wealth with fast, easy, and free access to capital markets. With over one million customers we are one of the largest savings platforms in Europe, with users holding over €6 billion on our platform. We are seen as the...

  • Lead: People

    vor 2 Wochen

    Berlin-Kreuzberg, Deutschland Zizooboats GmbH Vollzeit

    Be part of the next big thing in travel and join Zizoo, the world’s leading boat holiday platform. Named one of Forbes’ top ‘Travel Tech Startups Taking Europe by Storm’, Zizoo is bringing boat holidays to the mass market, offering over 40,000 boat products across 500+ destinations worldwide. Zizoo’s unique business model and tech suite set it...

  • Team Lead People Operations

    vor 1 Woche

    Berlin, Deutschland Raisin Vollzeit

    Team We are a dynamic People & Culture organization operating in a matrix structure, dedicated to fostering a collaborative work environment. As Team Lead People Operations, you will play a pivotal role in providing hands-on guidance and direction to our People Operations (POP) team and supporting dedicated business units on all employee matters. You will...

  • Team Lead People Operations

    vor 1 Woche

    Berlin, Deutschland Raisin Vollzeit

    Team We are a dynamic People & Culture organization operating in a matrix structure, dedicated to fostering a collaborative work environment. As Team Lead People Operations, you will play a pivotal role in providing hands-on guidance and direction to our People Operations (POP) team and supporting dedicated business units on all employee matters. You will...

  • Team Lead: People Operations

    vor 2 Wochen

    Berlin, Deutschland Zizooboats GmbH Vollzeit

    Be part of the next big thing in travel and join Zizoo, the world’s leading boat holiday platform. Named one of Forbes’ top ‘Travel Tech Startups Taking Europe by Storm’, Zizoo is bringing boat holidays to the mass market, offering over 40,000 boat products across 500+ destinations worldwide. Zizoo’s unique business model and tech suite set it...

  • People Lead

    vor 7 Monaten

    Berlin, Deutschland Toll Collect GmbH Vollzeit

    Referenznummer: 20673 Ihre Aufgaben - Sie sind als eine*r von zwei People Leads verantwortlich für die disziplinarische Führung von bis zu 50 Personen unterschiedlicher Professionen/Funktionen in dem Fachbereich Kontrolle - Sie stellen die Wirtschaftlichkeit und den geschäftlichen Erfolg des Fachbereichs sicher durch eine zielgerichtete quantitative und...

  • Senior People Lead

    vor 2 Wochen

    Berlin, Deutschland Trade Republic Vollzeit

    **DESTINATION FOR GREAT TALENT**: At Trade Republic, we are on a mission to democratize wealth. We set up millions of Europeans for wealth with fast, easy, and free access to capital markets. With over one million customers we are one of the largest savings platforms in Europe, with users holding over €6 billion on our platform. We are seen as the...

  • Team Lead

    vor 4 Wochen

    Berlin, Deutschland YEPP Vollzeit

    **Deine Aufgaben**: Als eine/r von vier internen Team-Leads führst du ein dreiköpfiges Team und berichtest direkt an einen Teil der Geschäftsführung. In dieser Rolle verantwortest du das Team, das als externe Personalabteilung unsere Langzeitkunden betreut. Gemeinsam sorgt ihr für eine umfassende und professionelle Betreuung dieser Kunden. Gleichzeitig...

  • People & Culture Lead (M/w/d)

    vor 1 Woche

    Berlin, Deutschland T.CON GmbH & Co. KG Vollzeit

    **T.CON: SAP mit System. Und Mehrwert.**: Wir sind T.CON. Mit unserem Team aus 300 SAP-Profis realisieren wir sehr erfolgreich Kompletteinführungen, Carve-Outs und Optimierungsprojekte im deutschsprachigen Raum und weltweit. Wir nutzen die Digitalisierung zum Vorteil unserer Kunden und helfen ihnen so, noch profitabler zu arbeiten und ihre Unternehmensziele...