Virtual Customer Success Partner Associate

vor 3 Wochen

Berlin, Deutschland SAP Vollzeit

**We help the world run better**

**YOUR FUTURE **ROLE**

In this role you will be working in a cross-functional team who strives to embody customer focus, collaboration, and trust. We are looking for people who share our passion for creating products that people love to use. To thrive in this role, you are someone who appreciates close collaboration, open communication, and holistic solutions.
- Manage the overall SAP Signavio tech touch customer relationship in alignment with internal stakeholders
- Accountable for customer’s overall success with a strong focus on administrative topics such as working on contract and billing requests, account updates, and renewals
- Assist with improving internal processes and customer facing outreaches
- Share insights about customer use cases and issues with SAP Signavio leadership
- Assist with content / best practices creation for tech touch customer segment
- Creative writing of blog posts in the online customer community

**YOUR PROFILE**
- Prior experience in Customer Service or in a customer facing role that includes mass communication
- Ability to collaborate, build strong relationships internally and support communication campaigns
- Ability to proactively engage across functions (Sales, Services, Marketing, Product Management & others)
- Excellent organizational, time management, and communication skills
- Passion for customers and their success
- Experience in business process management / business process consulting (optional)
- Business fluent in German and English

**ABOUT THE TEAM***

Building on SAP's intelligent enterprise strategy, it is the mission of SAP Signavio to assist our customers in navigating through their digital transformation and help them understand and improve their business processes in a data-driven way. With the acquisition of Signavio, a recognized and strong market leader in the process excellence and intelligence area, we are creating a comprehensive, end-to-end SAP Signavio offering for our customers. Our purpose is to help our customers innovate in an ever-changing world.

**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

Requisition ID: 381226 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | all other locations in Germany possible as well #LI-Hybrid

  • Customer Success Associate

    Vor 3 Tagen

    Berlin, Berlin, Deutschland Helppy Vollzeit

    Are you searching for a meaningful job in an early-stage company? Do the elderly hold a special place in your heart? Join Helppy, Europe's next large tech platform, as a Customer Success AssociateNote: this is not a regular Customer Support role. At Helppy, customer operations are the heart of our product, and every Customer Success Associate have...

  • Customer Success Associate

    vor 3 Wochen

    Berlin, Berlin, Deutschland Helppy Vollzeit

    Are you searching for a meaningful job in an early-stage company? Do the elderly hold a special place in your heart? Join Helppy, Europe's next large tech platform, as a Customer Success AssociateNote: this is not a regular Customer Support role. At Helppy, customer operations are the heart of our product, and every Customer Success Associate have...

  • Werkstudent Customer Success

    vor 2 Monaten

    Berlin, Deutschland Werkstudent Customer Success (mwd) Vollzeit

    Lassie ist ein schnell wachsendes Insurtech Start-up mit der Mission, das Thema Tiergesundheit zu transformieren. Als digitale Haustierversicherung bieten wir Hunden - und Katzenbesitzern Versicherungsschutz im Ernstfall sowie eine einfache und komplett digitale Abwicklung. Unser Ziel ist es außerdem, Krankheiten und Verletzungen bei Haustieren zu...

  • Customer Success Associate

    vor 1 Monat

    Berlin, Deutschland Mateo Vollzeit

    Wir bei Mateo verfolgen gemeinsam die Vision, die Kundenkommunikation der Zukunft zu schaffen. Telefon und E-Mail sind out. Stattdessen helfen wir Unternehmen, eine innovative Kommunikation über WhatsApp, Instagram, Facebook und co. nutzbar zu machen Wir sind ein rasant wachsendes SaaS Start-Up (25 Mitarbeiter) aus Berlin, dessen Gründer eine...

  • Customer Success Associate

    vor 1 Monat

    Berlin-Mitte, Deutschland Helppy Vollzeit

    **Achtung**: Dies ist keine gewöhnliche Stelle im Kundensupport, sondern viel mehr! Suchst du nach einer sinnvollen Arbeit mit großartigen Karrierechancen? Liegen dir ältere Menschen besonders am Herzen? Wenn ja, könnte Helppy die richtige Gelegenheit für dich sein. Wir haben die Mission, die Altenpflege zu revolutionieren und suchen nun einen...

  • Customer Success Associate Dach

    vor 2 Wochen

    Berlin, Deutschland LeanIX GmbH Vollzeit

    **LeanIX aims to become the “Google Maps for Software”** LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 850+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management. We are looking for a **Customer Success...

  • Customer Success Associate

    vor 1 Monat

    Berlin, Deutschland Mateo Vollzeit

    Möchtest du Teil eines aufstrebenden Berliner Startups sein, das voll durchstartet? Bist du bereit, täglich Neues zu lernen und deine Energie in ein dynamisches und hochmotiviertes Team voller A-Player einzubringen? Wenn ja, dann bist du bei uns genau richtig! Bei Mateo verfolgen wir die Mission, die Zukunft der Kundenkommunikation und des Marketings zu...

  • Customer Success Associate

    Vor 3 Tagen

    Berlin, Deutschland Helppy Vollzeit

    Are you searching for a meaningful job in an early-stage company? Do the elderly hold a special place in your heart? Join Helppy, Europe’s next large tech platform, as a Customer Success Associate! Note: this is not a regular Customer Support role. At Helppy, customer operations are the heart of our product, and every Customer Success Associate have...

  • Customer Success Associate

    vor 3 Wochen

    Berlin, Deutschland Helppy Vollzeit

    Are you searching for a meaningful job in an early-stage company? Do the elderly hold a special place in your heart? Join Helppy, Europe’s next large tech platform, as a Customer Success Associate! Note: this is not a regular Customer Support role. At Helppy, customer operations are the heart of our product, and every Customer Success Associate have...

  • Partner Success Associate Principal

    vor 1 Monat

    Berlin, Deutschland Via Vollzeit

    Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As **Partner Success Associate Principal**, you are the face of Via to our partners and the voice of our partners within our organization. In this...

  • Customer Success Associate

    vor 1 Monat

    Berlin, Deutschland Helppy Vollzeit

    **Achtung**: Dies ist keine gewöhnliche Stelle im Kundensupport, sondern viel mehr! Suchst du nach einer sinnvollen Arbeit mit großartigen Karrierechancen? Liegen dir ältere Menschen besonders am Herzen? Wenn ja, könnte Helppy die richtige Gelegenheit für dich sein. Wir haben die Mission, die Altenpflege zu revolutionieren und suchen nun einen...

  • Customer Success Associate

    vor 1 Monat

    Berlin, Deutschland Helppy Vollzeit

    **Achtung**: Dies ist keine gewöhnliche Stelle im Kundensupport, sondern viel mehr! Suchst du nach einer sinnvollen Arbeit mit großartigen Karrierechancen? Liegen dir ältere Menschen besonders am Herzen? Wenn ja, könnte Helppy die richtige Gelegenheit für dich sein. Wir haben die Mission, die Altenpflege zu revolutionieren und suchen nun einen...

  • Customer Success Associate

    vor 1 Monat

    Berlin, Deutschland Quantum Quest Talents Vollzeit

    For the client, a creator of a communication program designed for both business and private customers, offering services in a Software as a Service model, we are seeking a Customer Success Associate (m/f/d).Responsibilities:Participate in onboarding and training sessions, accompany clients throughout the implementation process, and actively support them in...

  • Customer Success Associate

    vor 1 Tag

    Berlin, Deutschland Quantum Quest Talents Vollzeit

    For the client, a creator of a communication program designed for both business and private customers, offering services in a Software as a Service model, we are seeking a Customer Success Associate (m/f/d).Responsibilities:Participate in onboarding and training sessions, accompany clients throughout the implementation process, and actively support them in...

  • Customer Success Lead

    Vor 3 Tagen

    Berlin, Deutschland Cozero Vollzeit

    Join Our Mission to Fight Climate Change as our Customer Success Lead Want to be part of one of Europe's fastest growing climate tech startups? We are looking for a passionate Customer Success Lead to play an elementary role in helping us transform every company into a sustainable business, with critical responsibility and influence on our product and...

  • Customer Success Lead

    vor 2 Monaten

    Berlin, Deutschland Cozero Vollzeit

    Join Our Mission to Fight Climate Change as our Customer Success Lead Want to be part of one of Europe's fastest growing climate tech startups? We are looking for a passionate Customer Success Lead to play an elementary role in helping us transform every company into a sustainable business, with critical responsibility and influence on our product and...

  • Customer Success Lead

    vor 1 Monat

    Berlin, Deutschland Cozero Vollzeit

    Join Our Mission to Fight Climate Change as our Customer Success Lead Want to be part of one of Europe's fastest growing climate tech startups? We are looking for a passionate Customer Success Lead to play an elementary role in helping us transform every company into a sustainable business, with critical responsibility and influence on our product and...

  • Customer Success Lead

    Vor 2 Tagen

    Berlin, Deutschland Cozero Vollzeit

    Join Our Mission to Fight Climate Change as our Customer Success Lead Want to be part of one of Europe's fastest growing climate tech startups? We are looking for a passionate Customer Success Lead to play an elementary role in helping us transform every company into a sustainable business, with critical responsibility and influence on our product and...

  • Customer Success Lead

    vor 1 Monat

    Berlin, Deutschland Cozero Vollzeit

    Join Our Mission to Fight Climate Change as our Customer Success Lead Want to be part of one of Europe's fastest growing climate tech startups? We are looking for a passionate Customer Success Lead to play an elementary role in helping us transform every company into a sustainable business, with critical responsibility and influence on our product and...

  • Customer Success Lead

    vor 11 Stunden

    Berlin, Deutschland Cozero Vollzeit

    Join Our Mission to Fight Climate Change as our Customer Success Lead Want to be part of one of Europe's fastest growing climate tech startups? We are looking for a passionate Customer Success Lead to play an elementary role in helping us transform every company into a sustainable business, with critical responsibility and influence on our product and...