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Receptionist & Office Administration Assistant
vor 4 Monaten
**Fair global trade everyone can believe in**
FLOCERT is a leading global certification body. Besides providing sole certification to Fairtrade, we also offer an array of services to support companies in sourcing on Fairtrade principles, where no Fairtrade Standard applies.
Founded in 2003, FLOCERT remains mission-driven and dedicated to working with all types of organisations, from small producers to internationally recognised brands, in order to promote fairness in global trade. Our accreditation as a Social Enterprise demonstrates our commitment to social business values.
With six international offices conducting business in over 120 countries, FLOCERT specialises in offering global reach with local expertise.
For more information, please click here.
**FLOCERT is looking for**
**Receptionist & Office Administration Assistant (M/F/div) German & English**
**Job Share**: Full
- / part-time (between 20 to 38.5 hours per week)
**Location**: FLOCERT GmbH Headquarter Bonn, Germany
**Salary**:Assistant-level position; the salary and benefit package depend upon qualifications and experience
**Start date**: 1 July 2023 or as soon as possible
**Description**
You are multi-lingual and interested in working in an international environment? This could be the position especially for you
FLOCERT is looking for a reliable, flexible, and outgoing personality to support our reception desk team. In this position you will be an ambassador for FLOCERT’s customer credo: Fast - Friendly - Fair and ensure professional take up of communication.
Communication with our staff, welcoming our guests and visitors, handling suppliers and mail deliveries will be part of your job as well as taking care of the reception desk and welcome area and supporting our conference area and meeting rooms. Furthermore, you will collaborate closely with the Office Administrator and Human Resources on our facility management services at Bonn, supporting the office administration as well as company events and other social activities nurturing our people and office culture.
**Your responsibilities**
Run our Reception & Welcome area:
- Coordinate the reception desk and entrance/welcome area of our office building
- Welcome our staff, customers and guests and provide general support or information
- Coordinate, administrate and support the conference area, meeting rooms and office booking systems
- Handle FLOCERT´s reception desk telephone as well as for Fairtrade International
- Ensure entrance control at the main door as well as the closing of the conference area / basement facilities
Support our Office Administration Services:
- Coordinate or support the organisation of company events and activities (virtually and on site)
- First point of contact for janitor or handymen in gardening or smaller office maintenance / fixing
- Support the organizational Health & Safety measures and staff communication
- Ensure the functioning (switch on/off) of our coffee machine, the refilling and its cleaning process
- Support and deputize (absence/vacation) the office administrator in administrative tasks
**Your qualifications, experience and skills**
- Any office related vocational education (IHK apprenticeship or equivalent), education or any relevant training on the job
- Relevant work experience at a reception, a secretary’s office, in customer service, customer care or customer support function
- Fluency in English and German, both verbal and written
- Dedicated, independent working style with excellent interpersonal and organisational skills
- Clear, simple, and positive communication style
- Ability to multitasking focused on detail and delivery
- Flexible, yet reliable and punctual personality
- Strong dedication towards customer service and excellent communication skills
- Great team player with positive and pro-active attitude
- Work experience in an international environment is an advantage
- Fluency in any other European language (e.g., French or Spanish) is an asset
- Prior training in communication techniques would be supportive
- Motivation for Fairtrade and sustainability topics
**What we offer**
- Full English-speaking environment and highly international work with 25+ cultures and multiple languages spoken
- Great team spirit based on a company culture of dialogue and respect
- Onboarding and welcome management
- Open-minded and value-driven colleagues living our mission
- Flexibility in working hours as agreed
- Attractive benefit package, e.g.: holiday bonus, 13th salary, occupational pension scheme and more
- Opportunities to make a meaningful impact
- Ownership in your job and bring in your creativity
- Chance for motivated staff to grow
