Reception and Administration Support Assistant

Vor 3 Tagen

Bonn, Nordrhein-Westfalen, Deutschland FLOCERT Vollzeit

About FLOCERT

FLOCERT is a leading global certification body dedicated to promoting fairness in global trade. Our mission-driven approach has enabled us to work with various organizations, from small producers to internationally recognized brands, to support them in sourcing on Fairtrade principles.

Job Summary

We are seeking a reliable, flexible, and outgoing individual to support our reception team at our FLOCERT office in Bonn. As a Reception and Administration Support Assistant, you will be an ambassador for FLOCERT's customer credo: Fast – Friendly – Fair.

Key Responsibilities

  • Support the reception and entrance/welcome area of our office building
  • Support the administration, maintenance, and preparation of the conference area, meeting rooms, and booking system
  • Welcome our staff, customers, and guests and provide general support or information
  • Handle FLOCERT's reception desk telephone and provide support for Fairtrade International
  • Receive and forward incoming emails for FLOCERT or Fairtrade International
  • Ensure entrance control at the main door and the closing of all conference rooms, doors, and windows at the ground floor
  • Support the organization of company events and activities
  • Register and distribute incoming and outgoing mail
  • Ensure the functioning of our coffee machine, its refilling, and cleaning process
  • Support in other office administration and HR matters as assigned

Requirements

  • Officially enrolled at university in any discipline
  • Fluent in English and German, both written and spoken
  • Strong service orientation and customer experience
  • Well-organized and proactive working attitude
  • Excellent communication skills and experience in dealing with different cultures
  • Reliable and communicative team player
  • Confident command of PC devices (keyboard and mouse) and applications (e.g., MS Office products)
  • Previous reception and/or office administration experience would be an asset

What We Offer

  • International work environment
  • Company culture of dialogue and respect
  • Onboarding and welcome management
  • Open-minded and value-driven colleagues living our mission
  • Flexible working hours
  • Good public transport connection, free company parking spaces (for bikes as well as other vehicles)
  • Attractive benefit package, e.g., holiday bonus, 13th salary, and more
  • Opportunities to make a meaningful impact
  • Learning and development opportunities
  • Chance for motivated staff to grow

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