Operations Assistant

**Duties**:
Assists in a Business Operations Restaurant (Food &Beverage) to ensure the quality of the product, guest service, and hospitality. Ensures that only authorized personnel use the facility, and that business rules, regulations and established procedures are followed. Responsible for issue, receipt, and control of cash. Performs basic register functions including voids, comps, discounts, other table maintenance. Prepares a report of all significant occurrences during the shift. May assist with daily financial paperwork, disbursements, and deposits. Assists management by adjusting schedules to match business needs. Inspects and ensures the security of the facility at the beginning and end of each shift.

Monitors different setups to include, but not limited, to Front of the House, Back of House, Coffee operations and Bar operations; completes line quality checks throughout the operation. Assists management with assigning duties and responsibilities to team members based upon work requirements. Provides on the job training for new hires and other personnel.

Assures patron satisfaction by resolving complaints and other customer problems. When needed, may perform the duties of a food server, barista, bartender, busser, host, expediter, line/prep cook or dishwasher. Performs other related duties as assigned.

**Requirements**:
**Conditions of Employment**:

- This position requires the incumbent to complete a background investigation with favorable results.
- Incumbent must be physically in Germany before a firM/Final job offer can be received.
- Must meet the appropriate minimum age requirement for working with and/or serving alcoholic beverages.
- Must be able to obtain a Food Handler's Certificate and/or complete food handler's training.
- This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.

**Qualifications**:
The Area of Consideration for this vacancy announcement is U.S. Citizens and legal U.S. residents in Germany. In accordance with the Status of Forces Agreement between Germany and the U.S., you must be a U.S. citizen or citizen of a NATO country with a U.S. permanent resident card in order to be eligible for NAF employment. Citizens of Germany (including dual citizenship if Germany is one of the countries) as well as "ordinarily resident" US citizens are not eligible for NAF employment per SOFA agreement. If not already in the commuting area, must be able to verify the ability to arrive before a firm job offer can be sent.
- Business Based Action
- Family Member Preference
- Military Spouse Preference
- Outside Applicant Veteran
- Spouse/Widow/Parent of Veteran
- Transition Hiring Preference

**Qualifying Experience**:
Experience which provides knowledge of multiple areas within food & beverage operations. Must also possess experience which provides knowledge of cash handling procedures and sales operations such as; receipt, disbursement, examination, deposit and use of cash accountability control methods. Experience with operating computers and associated software is desirable. Must have experience with coaching others and giving direction. Ability to communicate both orally and in writing. Ability to read and write English. Ability to work in hot and noisy working conditions. Must work flexible schedules to include weekends, nights, and holidays. Must be able to reach, bend, balance, and transport various objects up to 50lbs. Must stand and walk for prolonged periods of time (7 to 8 hours per shift). Must be at least 21 years of age.

**Education**:
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position **does not** allow for education substitution in order to qualify.

**FOREIGN EDUCATION**:Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

**Additional information**:

- Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
- U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation.
- All Federal NAF employees are required by PL 104-134 to have salary payments made by electronic funds transfer/direct deposit.
- Probationary period may be required.
- Additional selections may be made from this vacancy announcement for up to 60/90 days after the closing date. Multiple positions may be filled from this announcement.
- Payment of Permanent Change of Station (PCS) costs **is not** authorized based on a determination that a PCS move is not in the Government's interest.
- LQA **is not** authorized.
- Post Allowance is authori