Sr. Customer Service Representative
vor 4 Monaten
**Job Summary and Primary Responsibilities**
Als Sr Customer Service Representative bist du unser Kontakt zum Kunden und arbeitest eng mit unserem Team im Außendienst zusammen, um die Servicefunktionen vor und nach dem Verkauf zu übernehmen. Du nimmst Kundenanfragen entgegen, erstellt Reklamationsaufträge im Zusammenhang mit der Bearbeitung von Retouren (RMA), Wartung und Umtausch. Du erfasst und meldest den Status von Geräterückgaben, Reparaturen, Ersatzlieferungen, Kundenaufträgen und Lieferplänen. Du kümmerst dich um Anfragen nach zusätzlichen Unternehmensmaterialien und verwaltest Aufzeichnungen über Retouren, Terminänderungen, Produktverbesserungen und Produktpreise.**Hauptaufgaben*
- Annahme und Abwicklung aller Kundenaufträge gemäß dem Buchungsleitfaden für chirurgische Eingriffe
- Ansprechpartner für zugeordnete Kunden und für den Außendienst sein
- Bietet Unterstützung bei Produktverfügbarkeit und -nachfrage und arbeitet mit Kunden zusammen, um den geeigneten Zeitpunkt für Lieferung und Rückgabe festzulegen
- Aktualisiert alle relevanten Daten zu Reklamationen, Kundeninformationen oder Auftragsänderungen und bietet potenzielle Lösungen für Reparaturersatz
- Koordiniert und führt die tägliche Abholung von Leihsendungen beim Kunden durch
- Unterstützt die Kommunikation und Lösung von Anfragen mit dem Distribution Team
- Übernimmt die Rechnungs
- und Gutschriftserstellung, sowie deren Kontrolle
Führt andere zugewiesene Aufgaben aus**
- **Required Skills / Capabilities**
*
- Hervorragende Analyse
- und Problemlösungsfähigkeiten
- Fortgeschrittene Fähigkeit zum Multitasking und performen unter Druck
- Kompetenter und guter Umgang mit MS-Office-Anwendungen und ERP-Systemen, sowie solide Erfahrung in der Dateneingabe
Ausgebildete Kommunikationsfähigkeiten und die Fähigkeit, Dokumente zu lesen und zu interpretieren**Education and Experience**
- Erfordert in der Regel mindestens 2-4 Jahre einschlägige Erfahrung
- Abgeschlossene kaufmännische Ausbildung oder vergleichbares
Berufserfahrung im Bereich Medizinbranche wünschenswert**
- **Travel and/or Physical Requirements**
*
- sitting/standing tasks
For roles that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable).*
- NuVasive is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability. The “EEO is the Law” poster options are available here. NuVasive's EEO policy is available here.*
*
Art der Stelle: Vollzeit
-
Customer Service Representative
vor 1 Monat
Bremen, Bremen, Deutschland Piening GmbH VollzeitÜberblick: Sie sind kommunikativ und haben Freude am Telefonieren? Dann sind Sie bei Piening GmbH genau richtig! Wir suchen engagierte Mitarbeiter für die telefonische Kundenbetreuung in der Telekommunikationsbranche. Ihre Vorteile als Customer Service Representative (m/w/d): Attraktives Gehalt: Verdienen Sie 13,80€/h brutto mit der Aussicht auf eine...
-
German Customer Service Representative
vor 1 Tag
Bremen, Bremen, Deutschland Cross Border Talents VollzeitWork in Portugal as a German Customer RepresentativeWe are Cross Border Talents, a company with a diverse portfolio of IT, Customer Service, Media, Sales, Tech Support, and more. We offer a unique opportunity to make a career while enjoying life in Portugal, with its amazing food, warm people, and beautiful beaches.We are seeking an Italian Customer Services...
-
German Customer Service Representative
vor 1 Tag
Bremen, Bremen, Deutschland Cross Border Talents VollzeitWork in Portugal as a German Customer RepresentativeWe are Cross Border Talents, a company with a diverse portfolio of IT, Customer Service, Media, Sales, Tech Support, and more. We offer a unique opportunity to make a career while enjoying life in Portugal, with its amazing food, warm people, and beautiful beaches.We are seeking an Italian Customer Services...
-
Customer Service Representative
vor 3 Wochen
Bremen, Bremen, Deutschland REWE Vollzeit**Job Title: Customer Service Representative**At REWE, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.**Key...
-
Customer Service Representative
vor 2 Wochen
Bremen, Bremen, Deutschland REWE Vollzeit**Job Title: Customer Service Representative**At REWE, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.**Key...
-
Customer Service Representative
vor 3 Wochen
Bremen, Bremen, Deutschland REWE Vollzeit**Job Title: Customer Service Representative**At REWE, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.**Key...
-
Customer Service Representative
vor 2 Wochen
Bremen, Bremen, Deutschland REWE Vollzeit**Job Title: Customer Service Representative**At REWE, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.**Key...
-
Customer Service Representative
vor 1 Monat
Bremen, Bremen, Deutschland bindan GmbH & Co. KG VollzeitStellenbeschreibungFür einen Kunden suchen wir einen engagierten Customer Service Representative. Standort: Bremen Ihre Aufgaben als Customer Service RepresentativeDurchführung von Telefonaten im In- und OutboundErfassung von Informationen in einem Online-SystemTelefonische Beratung und Information von Kunden Ihr ProfilSie bringen Erfahrung im...
-
Sr. Customer Service Representative
vor 4 Monaten
Bremen, Deutschland NuVasive, Inc. Vollzeit**Job Summary and Primary Responsibilities** Interacts with customers and company service representatives to handle a variety of pre-sales or post-sales service functions. Receives customer requests and prepares documents or trouble tickets related to processing returns (RMA), servicing and exchanges. Updates databases with status of returned materials...
-
Customer Service Representative
vor 2 Wochen
Bremen, Bremen, Deutschland Europcar Mobility Group Germany VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional customer experiences and driving sales growth.Key ResponsibilitiesProvide personalized customer service and support to our...
-
Customer Service Representative
vor 2 Wochen
Bremen, Bremen, Deutschland Europcar Mobility Group Germany VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional customer experiences and driving sales growth.Key ResponsibilitiesProvide personalized customer service and support to our...
-
Customer Service Representative
vor 4 Wochen
Bremen, Bremen, Deutschland persona service AG & Co. KG • Niederlassung: Delmenhorst VollzeitCustomer Service Representative (m/w/d) in BremenWe offer a dynamic work environment with the following benefits:Flexible scheduling options, including the potential for remote work after an initial periodPart-time roles available, ranging from 20 to 35 hours weeklyPathway to permanent employment following a designated periodMonthly transportation...
-
Customer Service Representative
vor 1 Monat
Bremen, Bremen, Deutschland persona service AG & Co. KG • Niederlassung: Delmenhorst VollzeitCustomer Service Representative (m/w/d)We are seeking a dedicated individual to join our team in a customer-focused role. This position offers:Flexible working arrangements, including the option to work remotely after an initial training periodPart-time positions available, ranging from 20 to 35 hours weeklyPotential for a permanent contract following a...
-
Customer Service Representative
vor 2 Wochen
Bremen, Bremen, Deutschland DACHSER SE VollzeitAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesProvide timely and effective customer...
-
Customer Service Representative
vor 2 Wochen
Bremen, Bremen, Deutschland DACHSER SE VollzeitAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesProvide timely and effective customer...
-
Customer Service Representative
vor 2 Wochen
Bremen, Bremen, Deutschland ESS Education VollzeitAbout the RoleESS Education is seeking a highly skilled and customer-focused individual to join our team as an Online Support / Customer Service Representative. This is a fantastic opportunity to work in a dynamic and supportive environment, providing exceptional service to our customers.Key ResponsibilitiesProvide timely and effective customer support via...
-
Inbound Customer Service Representative
vor 1 Monat
Bremen, Bremen, Deutschland bindan GmbH & Co. KG VollzeitStellenbeschreibungFür unsere Klienten suchen wir einen engagierten Inbound Customer Service Representative in Vollzeit oder Teilzeit (mindestens 20 Stunden) möglich.Arbeitsort: BremenIhre Aufgaben als Inbound Customer Service RepresentativeDurchführung von eingehenden TelefonanrufenBetreuung und Information von Mobilfunkkunden über Telefon oder...
-
Customer Service Representative
vor 2 Wochen
Bremen, Bremen, Deutschland Four Talent VollzeitAbout Four TalentFour Talent is a leading provider of high-quality, authentic products, including Mānuka honey, to the global market. Our company is committed to excellence in every aspect of our business, from sourcing the finest ingredients to delivering exceptional customer service.The RoleWe are seeking a highly skilled and experienced Customer Service...
-
Customer Service Representative
vor 2 Wochen
Bremen, Bremen, Deutschland Four Talent VollzeitAbout Four TalentFour Talent is a leading provider of high-quality, authentic products, including Mānuka honey, to the global market. Our company is committed to excellence in every aspect of our business, from sourcing the finest ingredients to delivering exceptional customer service.The RoleWe are seeking a highly skilled and experienced Customer Service...
-
Customer Service Representative
vor 3 Wochen
Bremen, Bremen, Deutschland DACHSER SE VollzeitJob Overview:DACHSER SE is a leading logistics provider, dedicated to creating the most intelligent combination and integration of logistical network capabilities worldwide. With a focus on customer service, we are seeking a dedicated individual to fill the role of a Customer Service Representative.Key Responsibilities:Manage customer inquiries and handle...