Japanese Speaking Customer Service and Marketing

vor 2 Wochen

Duesseldorf, Deutschland Career Management GmbH Vollzeit

Düsseldorf- ab sofort- Vollzeit- Job-ID: FV22-1168**Ihre Aufgaben**:

- Support marketing activities and administration tasks and answer routine queries from across the business related to own area of specialism, referring the more complex professional queries to the right departments
- Take care of, and improve the effective and efficient daily operation, and be proactive with continuous improvement suggestions to other colleagues
- Direct communication with customers about their inquiries
- Communication with related departments to answer routine queries from customers to meet customer satisfaction fully
- Prepare Management Information report on a regular basis (e.g. Pending Documents List etc) in order to ensure that superiors have the relevant information needed to support operational and strategic decision-making
- Comply with various regulations, internal policies, procedures, and rules

**Ihre Qualifikationen**:

- **Fluency in Japanese and English**:

- Strong communication skills as there will be various interfaces with customers and within the organisation (Marketing Officers, Operations etc)
- A good level of past experiences in banking operation and knowledge for CMS are preferred
- Proficiency in Excel, Word and PowerPoint
- Have strong interpersonal skills engaging with key stakeholders at all levels
- Be a good team player willing to work and be proactive in all marketing support activities at short notice

**Benefits**:

- 30 days vacation
- Unlimited employment
- Full time employment
- Attractive salary
- Attractive fringe benefits
- Dynamic and international working environment
- Attractive development opportunities

We look forward to hearing from you
Your Career Management Team**_Ihr Ansprechpartner_**:

- _
- Career Management GmbH_
- _
- Felicitas Viscardi_
- _
- Dreischeibenhaus_
- 40211 Düsseldorf _
- +49 (0)211-1697 0746_
- _

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