Data Maintenance/customer Support, Part-time, Home
vor 3 Wochen
TecAlliance interconnects entirely global automotive aftermarket data & and knowledge from order to invoice. Over 900+ colleagues work relentlessly globally together in 140 countries and counting. We are owned by 34 automotive companies like Bosch, Continental, Rheinmetall, or ZF and proudly connect all data for them.
Your team consists of more than 35 colleagues who are Data Specialists and assistants for Graphic Design. We help another business unit called RMI with handling and documentation of our inbound customer requests for our service book.
**Tasks**:
- **Data administration**: Logging and conveying of data recorded and transmitted by the customer into systems
- **Data acquisition**: Assisting our workshop customers through active acquisition of data and information retrieval/procurement
- **Access management**: Creating customer accounts for access to our online information systems
**Your profile**:
- First experience in contact with customers
- Good knowledge of Microsoft Office
- IT affinity and confident handling of work on the PC
- Fluency in German and English language skills (B1+)
**Benefits**
- Contracts, Salary, and non-monetary benefits_
Contract title: your position is part of our job profile “**Assistant Technical documentation (M/F/d)**”. Our generic job profiles compare groups of employees with similar tasks that are part of the same area of responsibility/team. The displayed title above ensures that you can find us.
Our fixed base salary is paid within 12 salaries and as extra, you have a 3% variable that is based on company performance
Company pension plan
️Group accident insurance
️ Bike leasing
Discounts on our corporate benefits program with a broad range of partners
in case you work on one of our sites, we offer subsidized meals
- Location-independency & flexibility stay with us:_
Full Remote: we work fully remotely within Germany and you can work from anywhere; however we have regular on-site team events and you can work at any of our sites in Germany
Work hours: in this role, you´ll work the five hours from Monday to Friday in between two "shifts" that change weekly. One is 7-12 and the other one is 12-17.
Structured Onboarding: you receive an individual onboarding plan, have multiple onboarding days in the beginning, and a wealth of e-learning, training, and documentation besides your team at your disposal
Set-up: for this we will provide you with a tailored tech set-up (Dell devices, the standard remote package includes a notebook, 2monitors, headset, mobile phone, mouse + keyboard, docking station)
Vacation: 30 days a year
️ Balance job & life: Flexible working hours: you decide where and when you work
OKRs instead of micromanagement: our OKRs ensure that our leadership style is based on results, not the process. Or in other words, we practice extreme ownership.
- Culture:_
️ Kununu Top Company 2023: we´re proud to state that our score currently sits at 4,2/5 score with an 85%+ recommendation rate
We value ownership, cooperation, entrepreneurial thinking & and self-reflection in order to communicate effectively as ONE team
️ Team culture is Key We have fun at work and beyond: There is always something to celebrate and regular team events.
Come as you are - do you prefer T-shirts over a shirt? Great.
Your contribution matters: shape our value-driven culture and agile transformation together with your colleagues - we´re curious, want to go one step further, build further trust together, and join forces to tackle our challenges as a team
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