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Field Service Technician
vor 4 Monaten
**Job description**
After an extensive training period, you will be responsible for the installation, commissioning, fault analysis and on-site maintenance of our injection molding machines at customer sites. You will work from a home office (Cologne / Osnabrück region preferred), with administrative support from our European headquarters in Dudelange/Luxembourg. You will report to the Service Manager and the Service Coordinator for Germany. This position offers great challenges and has a direct impact on the results of our organization. It is a unique opportunity to support our global customers, as part of a dynamic company and with the focus of a very innovative technology.
**Responsibilities**
- Regular on-site service calls within Germany and occasionally in neighboring countries for fault analysis, new installations, or installation of upgrades.
- Supporting our customers in optimizing production through on-site training.
- The position required frequent travel within Germany and occasionally in adjacent neighboring countries.
- In addition, you will be responsible for following up on customer visits and reporting after customer visits
- Independent work ethic as well as an understanding of the importance of customer satisfaction
**Qualifications**
- Successfully completed vocational training as an electrician / mechatronics technician or equivalent training
- Experience in control systems of electronics, hydraulics, and mechatronics
- Knowledge of troubleshooting with emphasis on proper work practices
- Knowledge in PLC control and in automated systems desirable
- Good mechanical and hydraulic knowledge
- Experience as a service technician in injection molding machine manufacturing is an advantage
- Knowledge of English
- Other language skills are an advantage
**additional details**
- Travel - 85-90%
- Eligible for company van
- Salary: Junior 45-50 000, senior: 55-63 000
- Life and AD&D insurance 100% paid and not a taxable benefit.
- Medical Benefits Abroad covers you during your business trips worldwide.
- All necessary equipment to execute the job (e.g. laptop, cellular phone, etc) will be provided to the employee.
Pay: 45,000.00€ - 65,000.00€ per year
**Experience**:
- plastic Injection: 5 years (preferred)
- mechanical: 5 years (preferred)
- electrical: 5 years (preferred)
- industrial automated machines: 5 years (preferred)
**Language**:
- english (preferred)
Willingness to travel:
- 100% (preferred)
