Projektleiter (M/w/d) Customer Service
vor 2 Monaten
Du hast Lust auf eine neue Herausforderung? Komm zu Avedo Berlin und **Projektleiter (m/w/d) Customer Service.**
**Deine Benefits**
- sicherer Arbeitsplatz und Festanstellung in Vollzeit
- Verantwortung in einem agilen Unternehmen, das mit dir zusammen wachsen will und in deine Fähigkeiten vertraut
- ein hoher Grad an Gestaltungsfreiheit und Handlungsspielraum
- tolle Arbeitsathmosphäre mit einem humorvollen Team, das mit dir zusammen Erfolge feiern will
- Mitarbeitervergünstigungen für Reisen, Technik, Mobilfunk und Multimedia mit bis zu 75% Rabatt und Zuschuss zum BVG-Jobticket
- zentrumsnaher Arbeitsplatz in neuen modernen Büroräumen, (inkl. Café, Kantine und Fitnessstudio) und moderne Arbeitsausstattung (Laptop, Desktop und weitere Incentives)
**Deine Aufgaben**
- Übernahme des strategischen Projektmanagements im Customer Service Umfeld inkl. Quantitäts
- und Qualitätszielen
- Sicherstellung der Projekteinrichtung, -durchführung und des -controllings
- Schnittstelle zwischen Auftraggeber und Kundenberater
- fachliche und disziplinarische Verantwortung für Führungskräfte
sowie deren Entwicklung
- Personalbedarfsermittlung sowie leistungs
- und kostenorientierte Personaleinsatzsteuerung
- kontinuierliche Analyse und Optimierung der Arbeitsabläufe und Prozesse
**Dein Profil**
- Erfahrung in der Projektleitung, idealerweise im Customer Service Bereich
- Kommunikationsprofi im Umgang mit Auftraggebern und Teammitgliedern
- gute Deutschkenntnisse in Wort und Schrift
- gute MS Office-Kenntnisse
- selbstständige Arbeitsweise und schnelle Auffassungsgabe
Du suchst einen neuen Job? Dann ist **Avedo Berlin** dein neuer Arbeitgeber Wir sind Spezialisten im Dialogmarketing und betreuen mit unseren 22 Call Centern in Deutschland und Europa den direkten Kontakt zwischen Unternehmen und Kunden.
Haben wir dein Interesse geweckt?. Wir freuen uns auf deine **Online-Bewerbung**.
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