Client Advisor Retail

vor 6 Monaten

Hamburg, Deutschland Horizn Studios Vollzeit

**General Description**:
In your role as **Client** **Advisor (M/F/d)** you will be our brand’s representative at our brand new store in Hamburg and have a true impact by being responsible for the overall customer experience including customer service in our store.

**Your Role**:

- Welcome our customers and advise them with your exceptionally competent, open-minded and positive manner. Inspire our customers: show them how our products will make their journeys adventurous and seamless.
- Take the responsibility for the customer’s experience, product presentation, sales and the representation of Horizn’s brand values.
- Provide customers’ feedback regarding product and service to the store management and help us to constantly improve our products and customer’s experience.
- Take care of the inventory management and warehouse goods.
- Your work has an immediate effect on the store’s success and you are keen to take ownership for that.

**Your Skills and Experience**:

- You have 1+ year of experience in the premium retail sector, in sales management in a fashion brand store or in hospitality.
- You have experience dealing with products or services requiring intensive consultation.
- You are talented at building long-lasting customer relationships, acquiring and retaining customers by identifying their needs and wishes and thus ensuring a high level of customer satisfaction.
- You have solid experience in working towards sales targets and you challenge yourself on a daily basis to increase your sales.
- You value maintaining high visual merchandise standards and work reliably in an organised and structured manner.
- You have an outgoing, friendly, enthusiastic, positive and sales driven personality.
- You are passionate about travelling, smart products, fashion, design and sustainability.
- You have experience working in an international working environment and speak English and German fluently.
- Please note: As a purpose driven company, we actively fight climate change, racism, gender-inequality and support underprivileged individuals and communities, such as forcefully displaced youth and refugees. We expect you to actively support and contribute to our causes._

**What we offer**:

- You’ll work in a culture of collaboration, empowerment, innovation and diversity and purpose-driven company dedicated to changing the way we travel for good (Peta-certified, B-Corp certification in process, social engagement).
- You’ll receive a competitive salary as well as an attractive monthly bonus.
- You'll also receive a tax-free €50 benefit in kind for public transportation, an USC membership, Swapfiets bike rental, or as a shopping voucher for a selection of retailers, as well as access to various Corporate Benefits programs.
- As a team of passionate travellers, we support your passion for travel with 30 vacation days per year.
- You'll receive a Horizn Studios welcome package that will keep you optimally equipped for your next trip. You'll also enjoy great employee discounts on our products.
- In the store, you'll have access to free coffee, cold drinks and healthy snacks.
- You’ll work in a supportive work environment with a diverse group of motivated, talented, and visionary colleagues.
- You’ll get the possibility to make a true impact on the business, take responsibility and shape the future of our growing company on an international level.

**That’s you?**

Don’t hesitate and send us your CV - along with a few words on why you think you should get on board plus your earliest possible starting date. We are excited to be hearing from you**About us**:
**Horizn Studios** is an innovative high-end travel brand with headquarters in Berlin. Founded by experienced entrepreneurs Stefan Holwe and Jan Roosen in 2015, Horizn Studios was Europe’s first direct-to-consumer travel brand and the world’s first brand to integrate a removable charging device. he brand has received attention off the back of global collaborations with Soho House, Beats by Dre, Mercedes Benz, Seth Troxler and many more. Our international team, operating both remotely and out of our Berlin offices, is dedicated to shaping the future of travel. They pioneer sustainable solutions, using innovative materials with a mínimal environmental impact, for instance, so that future generations have the opportunity to broaden their horizons, too.

**Our Beliefs**

We’re a global community sharing the desire to create solutions for a sustainable future of travel, explore new horizons and experience the unknown. We believe in a borderless world and the power of creative exchange, community, and collaboration: together, we can enable curious minds to get out there and change the world.

**Our Culture**

Our work culture is steeped in collaboration, empowerment, and innovation. We strive for long-life learning and a dynamic and pioneering team spirit. We’re a diverse group of motivated, talented, and visionary colleagues from all o

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