Senior Renewals Account Representative
Vor 5 Tagen
**OPENTEXT - THE INFORMATION COMPANY**
As the world's leading provider of software-based solutions for enterprise information management (EIM), OpenText offers a comprehensive portfolio of products, services, and cloud services for the intelligent and networked enterprise. We help our more than 120,000 customers worldwide digitize data and processes and use analytics and artificial intelligence to gain deeper insight into business processes to make the right business decisions.
Unterstützen Sie zum nächstmöglichen Zeitpunkt unser **Renewals-Team **an unserem europäischen Hauptsitz in Grasbrunn als
**Senior Renewals Account Representative (m/w/d)**
Als Senior Renewals Account Representative (m/w/d) arbeiten Sie in mit unseren Kunden zusammen, um die Wartungsverträge, der Ihnen zugeteilten Kunden, fristgerecht zu verlängern und durch regelmäßige Kontaktpflege eine enge Kundenbeziehung aufzubauen. Die Angebotserstellung, der Verkauf von Zusatzprodukten und -dienstleistungen gehören neben dem erfolgreichen Verlängern der Wartungsverträge zu Ihren Hauptaufgaben.
**Das erwartet Sie bei uns**
- Erstellung regelmäßiger Reports für das Mangement
- Fachliche Beratung unserer Kunden bei Fragen zu OpenText Services und Produkten
- Enge Zusammenarbeit mit unserem Professional Services, Sales und Legal Team zur Erstellung von Vertragsverlängerungen und Zusatzverkäufen
- Erfassung von Kundendaten sowie Pflege von Aufzeichnungen und Unterlagen zu allen Transaktion und Verträgen
**Das erwarten wir von Ihnen**
- Erfolgreich abgeschlossene kaufmännische Ausbildung oder Studium
- Idealerweise bringen Sie bereits Erfahrung im Vertrieb, Kundenservice oder Kundenberatung
- Erfahrung im telefonischen Outbound-Vertrieb/Support
- Erfahrung in Vertrags
- und Preisverhandlungen
- Gute MS-Office Kenntnisse und IT-Affinität, Erfahrung mit SAP ist ein Vorteil
- Solide vertriebliche Fähigkeiten, mit Fokus auf den Kunden
- Sehr gute Deutsch
- und Englischkenntnisse in Wort und Schrift
- Detailorientierung, ausgezeichnete Organisations
- und Kommunikationsfähigkeiten und die Fähigkeit, effektiv in funktionsübergreifenden Teams zu arbeiten
Roles requiring a significant amount of trust may require criminal history verification. Please ask your Talent Acquisition Advisor for more information if you have any questions.
OpenText does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract and a signed search assignment between Open Text and the recruitment agency or party requesting payment of a fee.
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