Director of Product
vor 7 Monaten
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 11 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
The Food Alliance enables HelloFresh to create, manage, plan, and price our food product offering and craft experiences to help millions of customers discover tasty food that they will love to eat. We are the heart of our HelloFresh product offering focusing on determining and managing what we sell in addition to how we sell our products in our digital experience on apps and web. As we aspire to become a more holistic food solution provider for all meal occasions, our domain will only become more interesting and critical to the success of our company.
**The role**:
We are seeking a talented and experienced Director of Product Management to lead and shape our Cart, Personalization, and Customer Feedback product domains at HelloFresh. As the Director of Product Management, you will be responsible for driving the strategy, development, and execution of product initiatives that enhance the customer shopping experience, optimize the cart and checkout process, and deliver personalized recommendations that resonate with our diverse customer base. You will lead a team of experienced Product Managers and be responsible for delivery the roadmaps and strategy for at least three engineering teams.
**What you’ll do**:
- **Team Leadership**: Build, mentor, and manage a high-performing team of product managers, fostering collaboration, growth, and a culture of innovation. Provide guidance and support to ensure the successful delivery of value for customers and business.
- **Customer Centricity**: Champion a user-centric approach to product development, leveraging customer insights, data analysis, and feedback to continually iterate and optimize the cart and personalization experiences.
- **Innovation and Experimentation**:Encourage a culture of experimentation and innovation within our broader HelloTech organization. Implement A/B testing and other methods to validate hypotheses and drive continuous improvement.
- **Product Strategy**: Develop and execute a comprehensive product strategy for the Cart and Personalization domains that aligns with the company's overall vision and objectives. Identify market trends, customer needs, and opportunities to deliver innovative and differentiated solutions.
- **Cross-Functional Collaboration**:Collaborate closely with cross-functional teams including Engineering, Design, Data Science, Marketing, and Customer Experience to ensure quality of end-to-end delivery of product initiatives to our customers. Foster strong communication and alignment across teams.
- **Relentless Prioritization**: Define and prioritize the product roadmap for the Cart and Personalization domains. Make informed decisions based on market research, user research, data analysis, and business objectives. Ensure that product features and enhancements are delivered on time and within scope.
- **Stakeholder Management**:Collaborate with executive leadership and commercial partners to communicate product strategies, milestones, and results. Influence decision-making by presenting data-driven insights and strategic recommendations.
**What you’ll bring**:
- Extensive experience in product management, with a proven track record of successfully leading and delivering complex product initiatives in e-commerce or related industries.
- Demonstrated experience in managing and developing high-performing product management teams.
- Strong understanding of cart and checkout processes, as well as personalization strategies and techniques. A deep expertise of technical concepts related to product development, including software engineering, data engineering, and machine learning
- Experience collaborating directly with Data Science teams to deliver personalized product recommendations leveraging user behavior, purchase history, and demographic insights to craft tailored shopping experiences that delights customers and drives business value. Analyze the effectiveness of recommendation models through rigorous A/B testing and user feedback, iterating to continuously improve the accuracy and relevance of our personalized suggestions.
- Data-driven mindset with a deep appreciation for leveraging data and customer insights to drive product decisions.
- Excellent leadership, communication, and interpersonal skills. Ability to collaborate effec
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